RbCave, you said you
ordered the software. Hopefully you are not paying for it. The only thing you need to buy is the reader. Recently, most of us are buying the 2factors one from Hong Kong for $30.80. Downloading the software is free. Here is something I wrote up and saved. Hopefully it will get you started:
These are the steps my husband and I recently went through to install Encore Pro and MyEncore. This has been written several times, but after we fumbled around and uninstalled and reinstalled many times, we finally got it down pat. Plus, we even managed to get it installed on 2 computers.
We have Windows XP (pro and home editions):
You can purchase a reader for $30.80 (includes shipping from Hong Kong to the USA). I used a credit card, some pay via Paypal. It takes about 8 to 10 days to get to the USA. This is the one I purchased for a desktop:
http://www.2factors.com/index.php?sp=&p ... s=&lang=en
Do NOT use the CD that comes with the reader. You will get a driver from the 2factors site (see below).
1. Download and install the free Respironics software from the respironics site below. For a new installation use Encore Pro version 1.5i (this installs both the software and MSSQL server).
http://software.respironics.com/cgi-bin ... ge=[Encore]
2. Run the 2factors DT3500 for a USB desktop “sliding and portal” (that’s what we needed for the reader we bought). You want the “installers for Encore Pro” at the bottom of the screen. Do Not Use the CD that came with the reader… Go to this site to run the driver:
http://www.2factors.com/index.php?sp=&p ... s=&lang=en
3. Next you want to run the “setup.exe” driver file from “Sleepymans” website. You access it thru this forum and this is the page you will find it on: Just click on it and say RUN:
viewtopic.php?p=58727&highlight=free+do ... nics#58727
4. Last, you download and install MyEncore Ver. 15b7 from here:
viewtopic.php?t=6057&highlight=
Anyway, hope that helps to get you started off right. If anyone sees any additions or corrections, please let me know and I will update this and post it every so often.