I just wanted to let everyone know the new bit of info that I ran into the other day. They are designed to not put out too much humidity so there is rainout in the tubing. For many patients, this is not enough moisture. I asked my rep about this and she told me that since they have had these issues, the PR machines are equipped to also give the "classic" humidity settings. It will make the humidifier heat more. This may cause rainout (moisture in your tubing) but that can be fixed with insulation sleeves or other fixes.
Here is Respironics idea behind the new humidifier:
System One Humidity Control
Breakthrough technology that eliminates rainout in the hose
Even in changing environmental conditions, consistent humidification levels are preserved throughout each night thanks to our advanced humidity control technology. By analyzing ambient temperature, relative humidity and patient flow, the device delivers optimum humidity – and ultimate comfort – to the patient while also dramatically reducing rainout.

•System One Humidity Control prevents rainout by maintaining a consistent mask humidity.
•Patients choose the mask humidity setting (1 - 5) that is most comfortable for them.
•System One Humidity Control maintains a consistent mask humidity by monitoring and adjusting for changes in room temperature and room humidity.
•Other manufacturers' devices only monitor, and adjust for, room temperature; as a result, rainout may occur.
Anyway, you can switch the humidifier to classic settings by going to the clinical setup menu and select humidifier setting. While this number is highlighted, press and hold down the ramp button. The machine will beep. It should then have a setting of C1, C2 etc. This will be your classic humdifier setting and will give you more moisture than the normal settings.
Hope this helps someone.