Is it true about Resmed and software?

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
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Slinky
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Re: Is it true about Resmed and software?

Post by Slinky » Wed Nov 11, 2009 4:00 pm

Resmed is a MANUFACTURER, NOT a DME, and Sleep Manufacturer's Alliance is composed of MANUFACTURERS, NOT DME's.
SMA’s mission is to represent sleep products manufacturers committed to:
Improving awareness of the increasing prevalence and diagnosis of sleep disorders;
A patient-centric focus in advancing treatment of these disorders;
Education and research that supports patients, physicians, providers and payers.

Approved by the membership June 12, 2007

Purpose
Sleep Manufacturers Alliance (SMA) was created in 2006 to be the one-voice advocate, among many sleep products manufacturers, on issues related to sleep disordered breathing. As such, the Alliance can positively impact current and future issues that are critically important to the field of sleep disordered breathing.

Members
The SMA’s member companies include Cardinal Health, Covidien, DeVilbiss Healthcare, Fisher & Paykel Healthcare, Pro-Tech, Res Med, and Respironics
http://www.sleepalliance.org/

I get so damn tired of Resmed always being the "bad guy" amongst so many members in this forum! Respironics has the LARGEST share of the xPAP market, they are the leader. Yet so many of you seem to think that Resmed can lead Respironics and the rest of the field around by the nose. Duh!

Resmed produced some potentially defective devices and made a voluntary, public, complete recall and replacement drive. Respironics prodoced a defective humidifier design that ruined countless of their M Series xPAPs, if I remember correctly there was one somewhat less than really public recall, after that there were 2-3 more "fixes" IF the patient initiated a complaint. The M Series was notorious for dropping data one or two nights a month. As compared to Resmed's ease of set up and take down, the Respironics' w/their platform, power brick, two cords and tricky humidifier are a PITA to say nothing of the "fussy" access to the limited data via the LCD screen. Yet Respironics is "the hero" to so many in this forum.

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Muse-Inc
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Re: Is it true about Resmed and software?

Post by Muse-Inc » Wed Nov 11, 2009 4:48 pm

Slinky wrote:...Resmed always being the "bad guy" amongst so many members in this forum...
Don't understand this myself either! But then, I don't understand the 'tit for tat' in-fighting that some are engaging in lately -- sure is fun to read tho! Amazing how the participants often argue for the same pt of view but with different slants or origins...fascinating.
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Re: Is it true about Resmed and software?

Post by dsm » Wed Nov 11, 2009 4:59 pm

Autopapdude wrote:The fact that there are so many who visit this site for advice and opinions regarding equipment, treatment, and support shows that Resmed's strategy, while possibly more lucrative (I don't honestly know about that, as if more folks were informed and shown how to use software, they would become more actively involved in their own treatment--thus, more sales as well as education for patients), certainly does not meet the needs of their real customers---YOU AND I. The DME is the original monetary recipient, but many of us choose to purchase equipment and do some self-monitoring, with medical consultation. Look at how many glucose testing kits are sold for people to monitor their blood sugar. Likewise, look at how many nice, fancy blood pressure monitoring machines are sold everyday in Walgreens (to the tune of $75-100 bucks each). Patients have the right, and the desire to monitor their own treatment, and as such, the manufacturers of the equipment SHOULD address, rather than hinder this need. This isn't a matter of who is "right or wrong;" it is common sense in terms of patient education, and work towards compliance.
Hi Autocpapdude

Your comment on "Resmed's strategy " seems to be ignoring the point Bill made way back in this thread. He pointed out that Resmed will sell the software anywhere in the world not controlled by the US FDA - I can buy it in my country !.

You have started a thread attacking a vendor when you should be attacking the FDA (for their heavy handed control of these devices & software). You don't even own a Resmed ???

DSM
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Re: Is it true about Resmed and software?

Post by Slinky » Wed Nov 11, 2009 5:10 pm

Yeah! "I" DO OWN both a Resmed which I love - and a Respironics pre-M Series (I wouldn't even consider buying an M Series!!!) which I do NOT care for despite it does give good therapy. I also have both ResScan 3.7 and EncorePro plus the MyEncore and EncoreAnalyzer freeware and appropriate card readers.

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Re: Is it true about Resmed and software?

Post by Slinky » Wed Nov 11, 2009 5:31 pm

Yeah! "I" DO OWN both a Resmed which I love - and a Respironics pre-M Series (I wouldn't even consider buying an M Series!!!) which I do NOT care for despite it does give good therapy. I also have both ResScan 3.7 and EncorePro plus the MyEncore and EncoreAnalyzer freeware and appropriate card readers.

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Re: Is it true about Resmed and software?

Post by cinco777 » Wed Nov 11, 2009 5:43 pm

He pointed out that Resmed will sell the software anywhere in the world not controlled by the US FDA


Go to http://www.resmed.com, click on Change Location, click on United Kingdom and Ireland, click on Patients & Families, click on View our product range, click on Data Management, and click on ResScan. Scroll to the bottom of the screen/page and you will see this statement: "Please note this software is not available to patients". Last time I checked, both the UK and Ireland were on the Map of Europe. Additionally, I don't believe that the UK and Ireland are controlled by the US FDA. Correct me if I am wrong.

My language skills are lacking (I was born in the USA) but it appears that an equivalent statement is shown at the bottom of the screen for other European countries. Please note that some European Country product catalogs (Finland, France, ..) do not list ResScan as being available to anyone.

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Re: Is it true about Resmed and software?

Post by BlackSpinner » Wed Nov 11, 2009 5:44 pm

Slinky wrote: I get so damn tired of Resmed always being the "bad guy" amongst so many members in this forum! Respironics has the LARGEST share of the xPAP market, they are the leader. Yet so many of you seem to think that Resmed can lead Respironics and the rest of the field around by the nose. Duh!
But they have banned sales to Canada. Why - to keep the DME's happy of course - their REAL customers. So if I want a Quatro mask liner I have to order from Australia or some untrustworthy seller on eBay?

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Re: Is it true about Resmed and software?

Post by dsm » Wed Nov 11, 2009 5:49 pm

Autopapdude wrote:Back to my original topic (before Link hijacked it and made it a personal thing back and forth): Resmed made a stupid decision, and we should react accordingly. How can patients actively participate in their own therapy w/o software? Why make it difficult for people who already have problems with compliance and treatment? The "big two--Resmed and Respironics" are not making decisions to help people who suffer from OSA.
I don't believe the problem in this thread has been from LinkC !

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Re: Is it true about Resmed and software?

Post by dsm » Wed Nov 11, 2009 5:51 pm

cinco777 wrote:
He pointed out that Resmed will sell the software anywhere in the world not controlled by the US FDA


Go to http://www.resmed.com, click on Change Location, click on United Kingdom and Ireland, click on Patients & Families, click on View our product range, click on Data Management, and click on ResScan. Scroll to the bottom of the screen/page and you will see this statement: "Please note this software is not available to patients". Last time I checked, both the UK and Ireland were on the Map of Europe. Additionally, I don't believe that the UK and Ireland are controlled by the US FDA. Correct me if I am wrong.

My language skills are lacking (I was born in the USA) but it appears that an equivalent statement is shown at the bottom of the screen for other European countries. Please note that some European Country product catalogs (Finland, France, ..) do not list ResScan as being available to anyone.

I can buy it in my country !

So, something isn't right here ?

Cheers

DSM
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Re: Is it true about Resmed and software?

Post by cinco777 » Wed Nov 11, 2009 6:11 pm

DSM wrote
I can buy it in my country !


Your profile doesn't list where you reside (place you call home, where you legally can vote, ..). Is not naming your country of residence a "privacy thing"?

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Re: Is it true about Resmed and software?

Post by dsm » Wed Nov 11, 2009 6:28 pm

cinco777 wrote:DSM wrote
I can buy it in my country !


Your profile doesn't list where you reside (place you call home, where you legally can vote, ..). Is not naming your country of residence a "privacy thing"?

AUSTRALIA !

D

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Re: Is it true about Resmed and software?

Post by elg5cats » Wed Nov 11, 2009 7:42 pm

Slinky
I get so damn tired of Resmed always being the "bad guy" amongst so many members in this forum! Respironics produced a defective humidifier design that ruined countless of their M Series xPAPs, if I remember correctly there was one somewhat less than really public recall, after that there were 2-3 more "fixes" IF the patient initiated a complaint.. Yet Respironics is "the hero" to so many in this forum.
I can related to this statement. I don't like it when my friend gets picked on either. My ResMed AutoSet operates so quietly I don't know it's on unless I pull my mask away from my face...........My dry ResMed sits on my nightstand ruined by the leaky humdifier of a previously owned loud annoying, travel nightmare Respironics. I was never informed of the referenced recall of the leaky humidifier that ruined my furniture.......and when I informed DME of the leak, I was told, "we've not had one to leak before." Uhm......I don't like the control of software by any company, but I'm not convinced it's a ResMed only deficiency!!!!

I find it interesting the pot stirring on this subject doesn't possess a ResMed machine.....not sure what the intent is, but perhaps could have been a different way to have a software availability discussion altogether.

elg5cats


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Re: Is it true about Resmed and software?

Post by roster » Wed Nov 11, 2009 8:27 pm

LinkC wrote:...A competent doctor can keep you in effective therapy with quarterly or semi-annual monitoring...
I don't want a competent or an incompetent doctor telling me they will monitor my therapy.

I work on my therapy for much less money than they charge and I make house calls 24 x 7(Hell, I am usually already there.)

I give the patient (That's me) my full attention and talk to him as many hours as he requires.

I even occasionally have se ... never mind.
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Re: Is it true about Resmed and software?

Post by elg5cats » Wed Nov 11, 2009 8:30 pm

I'd like to apologize if I came off contentious in any of my recent posts. I have had some family issues, with my son, which concerned me quite a bit. After discussing things with him today on the phone (he's 2000 miles away), I feel much better, and wish to offer an apology to anyone I offended or hassled with nasty or edgy posts. Please forgive a veteran hoser, who let his emotions go overboard a bit. <contrite>
nasthttp://www.cpaptalk.com/viewtopic.php?f=1&t=46 ... it=autopap


How's this going?

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Re: Is it true about Resmed and software?

Post by Slinky » Wed Nov 11, 2009 9:11 pm

cinco777 wrote:Your profile doesn't list where you reside (place you call home, where you legally can vote, ..). Is not naming your country of residence a "privacy thing"?
Read again, Cinco. DSM's profile has had Sydney, Australia as his home for as long as I've been in this forum.

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Mask: Quattro™ FX Full Face CPAP Mask with Headgear
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Women are Angels. And when someone breaks our wings, we simply continue to fly.....on a broomstick. We are flexible like that.
My computer says I need to upgrade my brain to be compatible with its new software.