I complained to Resmed directly, the person there thought I might have gotten an older frame. She (eventually) sent me a new frame (just the face piece, not the complete kit) that she said was the new design.jsmythe wrote:Just a thought here, if they are pawning off their stock on you, you may get one of the masks that leak at the elbow in front. Do a Search on this, I remember reading lots of posts about it and how to fix it with Teflon tape.
The newer masks "supposedly" had this problem fixed, so you may not have a problem with it.
It was exactly the same as what I had. Leaked just as much (and whistled too).
The basic problem is the tabs on the end of the elbow that snap into the frame socket aren't strong enough to hold it securely, and the air pressure pushes the elbow out of its socket. Teflon tape helped a lot (especially once I realized the cheap 99-cent brand and the expensive $3 brand were substantially different...I was changing the cheap stuff almost daily as it would shred itself, while the thicker expensive stuff has lasted for weeks now).
BTW, I also put some on the joint between the clear elbow and the grey hose coupling. It was leaking a bit as well.