Remstar Error Codes

Does anyone have a list of the error codes.. I have seen a couple on here I keep showing up and E-20 on my Remstar Auto M C-Flex... Not sure what it is. the machine still functions normally but I am growing concerned as it did it twice last night just before bed.

Thanks
Kyle

Kyle,

The service manual says that the E-20 error is:

ERR_AIC_DEFAULT_HANDLER

Defective FLASH chip

Replace main PCA (that's the main motherboard)

You're going to have to send it in to the factory.
These machines have a 2-year warranty. Hopefully it's not past that.

Best wishes,

Den

Once again does anyone know where to find a complete listing of the error codes for the Remstar Auto? Not just one at a time but the complete list.

Thank you

RB wrote:Once again does anyone know where to find a complete listing of the error codes for the Remstar Auto? Not just one at a time but the complete list.

Thank you

Yeah.....they're in the "Service Manual" for the machines. The manuals are in .pdf format.

But.....just for YOU.....I've converted that section to text format and am posting the complete list for the Auto and Pro 2. Be sure to copy them to your computer so I don't have to do this AGAIN!

REMstar Auto & Pro 2 error codes:

Error Code - Description - Probable Cause - Corrective Action

E-0 NO_ERROR •Reserved •N/A
E-1 ERR_SOFTWARE •Reserved •Replace Main PCA
E-2 ERR_PROGRAM_CRC_FAILURE •Defective FLASH chip •Replace Main PCA
E-3 ERR_EXTERNAL_RAM_FAILURE •Defective RAM chip •Replace Main PCA
E-4 ERR_FIQ_STACK_OVERFLOW •Defective RAM chip •Replace Main PCA
E-5 ERR_FIQ_STACK_UNDERFLOW •Defective RAM chip •Replace Main PCA
E-6 ERR_NEST_STACK_OVERFLOW •Defective RAM chip •Replace Main PCA
E-7 ERR_NEST_STACK_UNDERFLOW •Defective RAM chip •Replace Main PCA
E-8 ERR_IRQ_STACK_OVERFLOW •Defective RAM chip •Replace Main PCA
E-9 ERR_IRQ_STACK_UNDERFLOW •Defective RAM chip •Replace Main PCA
E-10 ERR_TMR_STACK_OVERFLOW •Defective RAM chip •Replace Main PCA
E-11 ERR_TMR_STACK_UNDERFLOW •Defective RAM chip •Replace Main PCA
E-12 ERR_SVC_STACK_OVERFLOW •Defective RAM chip •Replace Main PCA
E-13 ERR_SVC_STACK_UNDERFLOW •Defective RAM chip •Replace Main PCA
E-14 ERR_THREAD_STACK_OVERFLOW •Defective RAM chip •Replace Main PCA
E-15 ERR_ARM_UNDEFINED_INSTRUCTION_EXCEPTION •Defective FLASH chip •Replace Main PCA
E-16 ERR_ARM_SWI_EXCEPTION •Defective FLASH chip •Replace Main PCA
E-17 ERR_ARM_PREFETCH_EXCEPTION •Defective FLASH chip •Replace Main PCA
E-18 ERR_ARM_ABORT_EXCEPTION •Defective RAM chip •Replace Main PCA
E-19 ERR_ARM_RESERVED_EXCEPTION •Defective FLASH chip •Defective microprocessor •Replace Main PCA •Replace Main PCA
E-20 ERR_AIC_DEFAULT_HANDLER •Defective FLASH chip •Replace Main PCA
E-21 ERR_AIC_SPURIOUS_HANDLER •Defective FLASH or RAM chip •Replace Main PCA
E-22 ERR_CAL_DATA_CRC_FAILURE •Improper calibration •Defective FLASH chip •Recalibrate •Replace Main PCA
E-23 ERR_INVALID_DRIFT_INDEX_AT_CAL •Improper calibration •Occluded or restricted pressure tube •Defective flow sensor •Recalibrate •Replace pressure tube •Replace Main PCA
E-24 ERR_UNRECOGNIZED_CAL_VERSION_BY_SW •Improper calibration •Defective FLASH chip •Recalibrate •Replace Main PCA
E-25 ERR_DRIFT_FLOW_TOO_HIGH •Occluded or restricted pressure tube •Defective flow sensor •Replace Flow Tube •Replace Main PCA
E-26 ERR_UI_DISPLAY_FAILURE •Defective LCD driver chip •Replace Main PCA
E-27 ERR_DRIFT_PRESSURE_TOO_HIGH •Occluded or restricted pressure tube •Defective pressure sensors •Replace pressure tubing •Replace Main PCA
E-28 ERR_CAL_DATA_BLANK •Improper calibration •Defective FLASH chip •Recalibrate •Replace Main PCA
E-29 ERR_DRIFT_SECONDARY_PRESSURE_TOO_HIGH •Occluded or restricted pressure tube •Defective pressure sensors •Replace pressure tubing •Replace Main PCA
E-30 ERR_INVALID_NVDATA_SCHEMA •Normal for first time power up •Defective EEPROM •Remove & restore power •Replace Main PCA
E-31 ERR_INVALID_NVDATA_LOCK •Defective EEPROM •Replace Main PCA
E-32 ERR_INVALID_NVDATA_CHECKSUM •Normal for first time power up •Defective EEPROM •Remove & restore power •Replace Main PCA
E-33 ERR_NVDATA_STORAGE_ERROR •Defective EEPROM •Replace Main PCA
E-34 ERR_NVDATA_QUEUE_FULL •Defective EEPROM •Replace Main PCA
E-35 ERR_NVDATA_READBACK_FAILURE •Defective EEPROM •Replace Main PCA
E-36 ERR_NVDATA_RANGE_FAILURE •Defective EEPROM •Replace Main PCA
E-37 ERR_CORRUPT_RTC_VALUE •Defective microprocessor •Replace Main PCA
E-38 ERR_RTC_NOT_TICKING •Defective microprocessor •Defective crystal •Replace Main PCA •Replace Main PCA
E-39 ERR_UI_QUEUE_FULL •Defective PCA •Replace Main PCA
E-40 ERR_INVALID_BIST_TEST_CALL •Invalid RASP command •Reissue RASP command
E-41 ERR_BIST_THREAD_LOCKED •Defective PCA •Replace Main PCA
E-42 ERR_ALARM_VOLTAGE_FAILURE •Defective power supply •Replace Main PCA
E-43 ERR_12VREF_FAILURE •Defective power supply •Replace Main PCA
E-44 ERR_5VREF_FAILURE •Defective power supply •Replace Main PCA
E-45 ERR_VBULK_FAILURE •Defective power supply •Replace Main PCA
E-46 ERR_NEG15VREF_FAILURE •Defective power supply •Replace Main PCA
E-47 ERR_FL12_SENSOR_RAILED •Occluded or restricted pressure tube •Defective flow sensor •Replace flow tube •Replace Main PCA
E-48 ERR_PV2_SENSOR_RAILED •Occluded or restricted pressure tube •Defective pressure sensor •Replace pressure tube •Replace Main PCA
E-49 ERR_FLASH_FAILURE •Defective FLASH chip •Replace Main PCA
E-50 ERR_UNRECOGNIZED_BOARD_REV •Needs new software •Defective PCA •Replace Main PCA •Replace Main PCA
E-51 ERR_MOTOR_FAILURE •Defective motor drive chip •Replace Main PCA
E-52 ERR_BLOWER_RPM_FAILED_TOLERANCE •Stalled or locked blower •Replace Blower •Replace Main PCA
E-53 ERR_BLOWER_OFF_CURRENT_HIGH •Stalled or locked motor •Defective motor drive chip •Replace Blower •Replace Main PCA
E-54 ERR_BLOWER_ON_CURRENT_HIGH •Stalled or locked motor •Defective motor drive chip •Replace Blower •Replace Main PCA
E-55 ERR_PRINTF_BUFFER_OVERFLOW •Defective PCA •Replace Main PCA
E-56 ERR_THERAPY_EVENT_QUEUE_FULL •Defective PCA •Replace Main PCA
E-57 ERR_KEYPAD_STUCK_KEY •Verify all keys protrude through top •Defective Keypad •Defective pad on PCA •Align keys with top •Replace Keypad •Replace Main PCA
E-58 ERR_UNUSED_58 •Reserved
E-59 ERR_UNUSED_59 •Reserved
E-60 ERR_UNUSED_60 •Reserved
E-61 ERR_UNUSED_61 •Reserved
E-62 ERR_UNUSED_62 •Reserved
E-63 ERR_WATCHDOG_FAILURE •Defective microprocessor •Replace Main PCA
E-64 ERR_UNEXPECTED_WATCHDOG •Defective FLASH chip •Defective RAM chip •Replace Main PCA •Replace Main PCA
E-65 ERR_UNUSED_65 •Reserved
E-66 ERR_RTOS_INIT_FAILURE •Defective PCA •Replace Main PCA
E-67 ERR_SERIAL_QUEUE_FULL •Defective PCA •Replace Main PCA
E-68 ERR_SNORE_SAMPLING_THREAD_LOCKED •Defective PCA •Replace Main PCA
E-69 ERR_MAIN_EXECUTION_THREAD_LOCKED •Defective PCA •Replace Main PCA
E-70 ERR_INTERNAL_RAM_FAILURE •Defective microprocessor •Replace Main PCA
E-71 ERR_EVENT_LOG_QUEUE_FULL •Defective PCA •Replace Main PCA
E-72 ERR_TREND_DIV_BY_ZERO •Defective RAM chip •Replace Main PCA
E-73 ERR_ROLLOVER_CASE •Defective RAM chip •Replace Main PCA
E-74 ERR_WRONG_DISPLAY_TYPE •Defective PCA •Replace Main PCA
E-75 ERR_ALARM_CAPACITOR_FAILURE •Defective PCA •Replace Main PCA
E-76 ERR_OVER_PRESSURE •Occluded or restricted tube •Defective PCA •Replace Pressure tubing •Replace Main PCA
E-77 ERR_UNDER_PRESSURE •Occluded or restricted tube •Defective PCA •Replace Pressure tubing •Replace Main PCA
E-78 ERR_OVER_PRESSURE_REG •Occluded or restricted tube •Defective PCA •Replace Pressure tubing •Replace Main PCA
E-79 ERR_UNDER_PRESSURE_REG •Occluded or restricted tube •Defective PCA •Replace Pressure tubing •Replace Main PCA
E-80 ERR_ROTOR_LOCKED •Locked Motor •Defective PCA •Replace Motor •Replace PCA
E-81 ERR_MOTOR_EDGE_MISSED •Defective Motor •Defective PCA •Replace Motor •Replace PCA
E-82 ERR_MOTOR_EDGE_EXTRA •Defective Motor •Defective PCA •Replace Motor •Replace PCA
E-83 ERR_MOTOR_OVERSPEED •Defective Motor •Defective PCA •Replace Motor •Replace PCA
E-84 ERR_MOTOR_BRAKE •Defective Motor •Defective PCA •Replace Motor •Replace PCA
E-85 ERR_MOTOR_CURRENT •Defective Motor •Defective PCA •Replace Motor •Replace PCA
E-86 ERR_INVALID_ERROR_CODE •Reserved

6.5 SmartCard Error Codes - Code Label - User Action

C-1 SMARTCARD_12C_WRITE_FAIL Card inserted upside-down. Remove card and reinsert properly. Otherwise, card is corrupt and should be reprogrammed.
C-2 SMARTCARD_BAD_CARD_TYPE Card is not supported by this device. Otherwise, card is corrupt and should be reprogrammed.
C-3 SMARTCARD_BAD_CIB_VERSION Card is corrupt and should be reprogrammed.
C-4 SMARTCARD_SCRIPT_DURING_PROVIDER_MODE Remove card. Exit Provider Mode screens. Then reinsert card.
C-5 SMARTCARD_PRESENT_IN_CAL_MODE Remove card. Exit Calibration Mode. Then reinsert card.
C-6 SMARTCARD_BAD_CIB_CHECKSUM Card is corrupt and should be reprogrammed.
C-7 SMARTCARD_NOT_PRESENT
C-8 SMARTCARD_12C_READ_FAIL Card inserted upside down. Remove card and reinsert properly. Otherwise, card is corrupt and should be reprogrammed.
C-9 SMARTCARD_WRITE_CONFIRM_FAIL Card is corrupt and should be reprogrammed. Otherwise, replace card.
C-10 SMARTCARD_BAD_RI_BRAND Card is corrupt and should be reprogrammed.
C-100 SMARTCARD_BAD_CPB_CHECKSUM Card is corrupt and should be reprogrammed.
C-101 SMARTCARD_BAD_CPB_VERSION Card is corrupt and should be reprogrammed.
C-102 SMARTCARD_INVALID_UNIT
C-103 SMARTCARD_UNKNOWN_CPB_FORMAT Card contains a prescription format that is not supported. Perhaps card is intended for another device.
C-104 SMARTCARD_UNKNOWN_CPB_PRESCRIPTION Card contains a prescription type that is not supported. Perhaps card is intended for another device.
C-105 SMARTCARD_SCRIPT_PARM_RANGE Card contains prescription settings that are outside of this device’s range. Perhaps card is intended for another device.
C-106 SMARTCARD_BAD_CPB_SCRIPT_READY Card is corrupt and should be reprogrammed.
C-107 SMARTCARD_BAD_CPB_START_ADDR Card is corrupt and should be reprogrammed.
C-108 SMARTCARD_BAD_CPB_END_ADDR Card is corrupt and should be reprogrammed.
C-109 SMARTCARD_BAD_CPB_ERASE_PERMISSION Card is corrupt and should be reprogrammed.
C-200 SMARTCARD_BAD_CDCB_VERSION Card is corrupt and should be reprogrammed.
C-201 SMARTCARD_BAD_CDB_VERSION Card contains a storage format that is not supported. Perhaps card is intended for another device.
C-202 SMARTCARD_BAD_CDCB_CHECKSUM Card is corrupt and should be reprogrammed.
C-203 SMARTCARD_BAD_CDCB_CONTROL_BLOCKS Card is corrupt and should be reprogrammed.
C-204 SMARTCARD_BAD_CDCB_START_ADDR Card is corrupt and should be reprogrammed.
C-205 SMARTCARD_BAD_CDCB_END_ADDR Card is corrupt and should be reprogrammed.
C-206 SMARTCARD_BAD_CDB_START_ADDR Card is corrupt and should be reprogrammed.
C-207 SMARTCARD_BAD_CDB_END_ADDR Card is corrupt and should be reprogrammed.
C-300 SMARTCARD_BAD_UIDB_VERSION Card is corrupt and should be reprogrammed.
C-301 SMARTCARD_BAD_UIDB_CHECKSUM Card is corrupt and should be reprogrammed.
C-302 SMARTCARD_BAD_UIDB_START_ADDR Card is corrupt and should be reprogrammed.
C-303 SMARTCARD_BAD_UIDB_END_ADDR Card is corrupt and should be reprogrammed.
C-400 SMARTCARD_BAD_DDCB_VERSION Card is corrupt and should be reprogrammed.
C-401 SMARTCARD_BAD_DDCB_CHECKSUM Card is corrupt and should be reprogrammed.
C-402 SMARTCARD_BAD_DDCB_PROFILE_CONTROL_BLOCKS Card is corrupt and should be reprogrammed.
C-403 SMARTCARD_BAD_DDCB_HISTOGRAM_CONTROL_BLOCKS Card is corrupt and should be reprogrammed.
C-404 SMARTCARD_BAD_DDCB_FOSQ_COMPL_CONTROL_BLOCKS Card is corrupt and should be reprogrammed.
C-500 SMARTCARD_FILE_OPEN_FAIL Card is corrupt and should be reprogrammed.
C-501 SMARTCARD_FILE_TELL_FAIL Card is corrupt and should be reprogrammed.
C-502 SMARTCARD_FILE_SEEK_FAIL Card is corrupt and should be reprogrammed.
C-503 SMARTCARD_FILE_READ_FAIL Card is corrupt and should be reprogrammed.
C-504 SMARTCARD_FILE_WRITE_FAIL Card is corrupt and should be reprogrammed.
C-505 SMARTCARD_FILE_GET_PTR_FAIL Card is corrupt and should be reprogrammed.
C-506 SMARTCARD_FILE_SET_PTR_FAIL Card is corrupt and should be reprogrammed.

Hey Wulfman...
Thanks for the list of codes.
Barb

bumping this -

Bump, bump, bumpity, bump, bump. This is worth repeating.

I've added this to CPAP FAQ so others can find it easily in the future. This is the second time I've had to find it myself.

thanks,
Mist

Thanks for list of codes. My machine gave me an E-32. When I unplug it it works for about 29 minutes and then dies. Guess I take it in tomorrow. It is at least 5 years old.

Thanks so much for the codes I really appreciate it. Especially since they never gave me a service manual on the machine 4 years ago. I was basically told that if something happened I was to call in to the respiratory company and have them come fix it. Then because they said it was purchased that there was nothing that they could do about it. Doesn't make much sense to me if your going to have to live with the machine for the rest of your life . If I were in control of the company I would want the ones that have the machines to know as much as possible about it. and I never had any problems until now. 4 years later.

Scary stuff. Not the thing to read the morning of the day I'm planning on ordering a pre-M Remstar BiPAP Auto.

Strange to think all this stuff can go wrong with these machines, yet I've been using my old HealthDyne Tranquilty Quest at roughly 10 cm for almost 11 years.

I hope my new BiPAP auto will last at least half that long. I know it's more intricate, but . . . well, I guess I'll just keep my fingers crossed.

Nath

bump - these are for the pro 2 tank and the auto tank - might be same for other models too - might not

OK, I give..... what does error code

E-87

Mean?

HarryTGoat wrote:OK, I give..... what does error code

E-87

Mean?

Which specific machine?
Sounds like it could be the OLD REMstar Auto.......this is what it says for that model:

E-087 - ERR_BRMODEL_MAX_AMPLITUDE - •Defective RAM chip - •Replace Main PCA


Den

It means a bad flow sensor or it has been exposed to water. Try to let it dry off for awhile, if that doesnt work then it has to be sent back to the manufacturer.




OK, I give..... what does error code

E-87

Mean?[/quote]