Encore Pro reports limitation

jskinner · Post by **jskinner** » Thu Oct 05, 2006 1:21 pm

Encore Pro seems to only be able to make a report from the data that exists from one download of the smart card? This seams like an odd limitation? Even if other data is in the database from other nights it can only produce results from the time period that the smart card covers...

Anyway around this?

Wulfman · Post by **Wulfman** » Thu Oct 05, 2006 1:25 pm

Don't erase or switch cards. Otherwise it SHOULD be continuous data.

Den

jskinner · Post by **jskinner** » Thu Oct 05, 2006 1:38 pm

Wulfman wrote:Don't erase or switch cards. Otherwise it SHOULD be continuous data.
Den

I've been exploring the data stored in the SQL database (I'm a computer programmer). EncorePro seems to only offer the date ranges included in a particual download. Since the SmartCard data size is finite at some point old dates will get thrown out.

Hopefully this will be corrected in future version of the software since it seem like a poor restriction. I had really hoped to be able to use MyEnore instead but it doesn't work well at all for me.

Wulfman · Post by **Wulfman** » Thu Oct 05, 2006 1:44 pm

Did you re-program your Encore Pro to not erase after downloading?
(using these instructions)

Find your way to this directory:

C:\Program Files\Respironics\Encore Pro\Utilities

There's a file in there called "Don't erase data after downloading.reg"

Double click on that file and that should fix it.

The card will hold about 6 to 7 days worth of detailed data before it starts overwriting it.

Den

jskinner · Post by **jskinner** » Thu Oct 05, 2006 1:54 pm

Wulfman wrote:Did you re-program your Encore Pro to not erase after downloading?

Yes I did. But my point is that regardless of the fact that I erase the data off the smartcard or not EncorePro should be able to produce reports back to the beginning of when I started using the software. It has all the data in its database. However it will only allow you to produce reports from the date ranges that where stored in the download that you are looking at.

Annoying limitation IMHO

Cheers, -James

Wulfman · Post by **Wulfman** » Thu Oct 05, 2006 2:30 pm

OK......now I understand what you're referring to.......and I agree! It seems like there should be some way of making it all contiguous history.....like MyEncore does. They probably couldn't imagine who would keep that much uninterupted history when they wrote it.

Den

CollegeGirl · Post by **CollegeGirl** » Thu Oct 05, 2006 4:10 pm

I must be missing something. I can still get full details reports from the first time I downloaded data into Encore Pro, almost two years ago. Can you guys not do that?

Wulfman · Post by **Wulfman** » Thu Oct 05, 2006 4:16 pm

CollegeGirl wrote:I must be missing something. I can still get full details reports from the first time I downloaded data into Encore Pro, almost two years ago. Can you guys not do that?

Well, I had 10 months running on mine (back in March) and then found out (the hard way) that if you change cards or erase your card, it breaks the continuity of the data. You can go WAY back and look at them or you can look at the data from the time you "messed with" your card, but you can't go back to "Day One" and do a continuous chart to present.
So, if you don't have to, don't change or switch cards.
Funny thing, though......MyEncore doesn't care.....it looks at ALL of it.

Best wishes,

Den

jskinner · Post by **jskinner** » Thu Oct 05, 2006 6:02 pm

Wulfman wrote:
CollegeGirl wrote: Funny thing, though......MyEncore doesn't care.....it looks at ALL of it.

Its because EncorePro is programmed that way rather than the data not being there. If I look at the actual data in the database its all still there. Its just that EncorePro refuses to use it if the card changes or is deleted. Stupid IMHO.

Goofproof · Post by **Goofproof** » Thu Oct 05, 2006 6:22 pm

You can download daily, and let the card build up 7 days data,then create a PDF file for the seven days and store it in a dated folder 4 or 5 files per month. Then you can erase the single day files, I only keep two months in the data base. Jim

Encore Pro, only does 7 days, because it's made for health care professonals, and what use would they have for data, they just need compliance to get paid.

jskinner · Post by **jskinner** » Thu Oct 05, 2006 6:41 pm

I have just spent some more time looking at the underlying database and think I understand now what Encore Pro is doing. From what I can tell you can only ever create a report from data that is from one download of a card. A card will hold a large amount of compliance data and a few days of detailed data. So if you erase or change cards you loose the compliance data can't can no longer access a long way back.

The frustrating part of that is that the data is still in the database you just can't get at it. Of course you can go to different download and still look at it but what you often really want to do is to get a report over the entire data. Not a very elegant design IMHO

Hopefully Derek will continue development of MyEncore and we can work around some of these issues. Has anyone been in contact with him lately? I PM'd him but never heard back...

Goofproof · Post by **Goofproof** » Thu Oct 05, 2006 7:04 pm

That's why I use, and share my Excel file by email, and It's a second source of back up. Jim

Moogy · Post by **Moogy** » Thu Oct 05, 2006 7:39 pm

jskinner wrote:The frustrating part of that is that the data is still in the database you just can't get at it. Of course you can go to different download and still look at it but what you often really want to do is to get a report over the entire data. Not a very elegant design IMHO

I think this is the main reason that Derek developed MyEncore. I am sorry that MyEncore has not worked well for you. I am certainly NOT a computer expert, but fortunately it works fine for me.

Good Luck,
Moogy

ozij · Post by **ozij** » Thu Oct 05, 2006 11:13 pm

From what I can tell you can only ever create a report from data that is from one download of a card

Maybe not that stupid, since Encore Pro was created for clinics. In a clinic, you take out one patient's card, insert the other patient's card, and want to read the only the new data. Patient no. 2 may have data from before Patient no. 1 and you don't want them confused.

I have neither machine nor card, but I'm very curious:

What happens if you create a dummy patient, and then insert the original card?
Automatic new database?
Return to old?

O.

jskinner · Post by **jskinner** » Thu Oct 05, 2006 11:23 pm

ozij wrote:

I have neither machine nor card, but I'm very curious:

What happens if you create a dummy patient, and then insert the original card?
Automatic new database?
Return to old?

Data is loaded from a particular smartcard into a particular patient. If the patient ID in the database doesn't match the patient ID on the card the software will warn you but will still allow you to add the data.

Now sure what you mean by a new database? Everything in EncorePro is stored in the same database. Maybe you meant new Patient ID?