Got My CPAP Machine

davep700 wrote:I called them; They say that this machine has all the data....

If you see model 260 on the bottom of that blower all it has is hours of use and if they can show you anything else then it isn't a model 260.

Make them prove that "it has all the data" because if it is a 260 they are sorely mistaken or flat out lying or don't know their machines.

davep700 wrote:I called them; They say that this machine has all the data....

But I have an appointment tomorrow and I will print out those very helpful screen shots and have them show me how to get that info from the machine.

Yeah......all the data THEY need......which is your hours used so they can collect their money from your insurance.

They don't give a shit about YOUR health.......just THEIR income.


Den

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Well just as you all stated, I can't access the data, either by DreamMapper app or by the SD card with sleepyhead.

I was told that the doctor would be able to access all the data. But this is just hours used isn't it?

I am going to try to return it.

davep700 wrote:I was told that the doctor would be able to access all the data. But this is just hours used isn't it?

Well..."all the data" is unfortunately hours of use with the model 260.
DMEs often only worry about "hours of use" because that is what is needed so they get paid.
They don't have to prove that the therapy is even working...only that the machine is being use the required number of hours.
If they won't swap with you sometimes the docs will help by re-writing the RX and make sure to state "efficacy data" or a specific model (assuming the original RX didn't make that clear).

You can also sometimes have Plan B available...find out which DMEs in your area have a contract with your insurance company and call them up and find out what they will dispense...find one that will provide a full efficacy data machine and then when you go to your current DME and if they refuse to swap just tell them "okay, I found someone who will provide a full efficacy data machine so you can just have this one back and I will do business with them". Sometimes they will back peddle and agree to give you what you want....if not, take your business elsewhere.

Great advice