Problems viewing PRS1 data

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
Iced
Posts: 1
Joined: Sat Oct 13, 2012 9:31 am
Location: Vancouver, BC, Canada

Re: Problems viewing PRS1 data

Post by Iced » Sat Oct 13, 2012 9:40 am

Hello,

I'm also new to this community - this is my first post. Yesterday, I bought the new Series 60 and installed Encore Pro 2 (Version 2.4.12.2) and I receive the same message trying to read my first nights data.

"Media read successfully - The therapy data on the media is not valid and was not saved. Contact Product Support for assistance"

I do notice the Philips website for the EncoreViewer has a mention regarding the Series 60
"*Does not include Philips Respironics System One 60 Series devices." so like others have said, it's likely not supported in the software yet.

Hopefully there is some more info soon.

--Iced