General Discussion on any topic relating to CPAP and/or Sleep Apnea.
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carolyngoodman
- Posts: 124
- Joined: Thu Feb 21, 2008 3:43 pm
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by carolyngoodman » Mon Jul 27, 2009 1:09 pm
Howdy,
Since last Friday, we have heard that many people have had issues with the forum resetting and logging people out when they just logged in, or refreshing to the same create account page. There also is a forum post going on this subject.
We have found that this can be alleviated by clearing your browser cookies. We apologize for this inconvenience.
I have listed the steps below for how to clear your browser cookies with a link to the screen shot. If you are still having issues, please reply to this post, or email cpap @ cpaptalk.com.
NOTE:
Also please verify that your internet security level is set to medium. Setting the security level to High or customizing it may block the browser from accepting cookies.
Furthermore, it is possible you may have set certain domain name self managed. For example in IE7->Internet Option->Privacy->Sites. Please remove cpaptalk.com if you see it in the list. FF and other browser have this feature also.
Step 1) Clear cookie using the forum
Go here:
ucp.php?mode=delete_cookies
Step 2) Clear cookie using from the browser
If you are using Windows, and you use Internet Explorer 8:
- 1. Select "Internet Options" from "Tools" dropdown along the top of the browser.files/ie8-01.JPG
If you are using Windows, and you use Internet Explorer 7:
If you are using Windows, and you use FireFox 3.5:
If you are using a MAC, and you use FireFox 3.0.12:
If you are using a MAC, and you use FireFox 3.5.1:
If you are using a MAC, and you use Safari:
- 3. If you want to delete all of your cookies, then select "Remove All," if you would only like to remove the cookies for CPAPtalk, then scroll down till you see the cookies for CPAPtalk and select to "Remove" them.files/Safari-Step03-RemoveData.jpg
-Carolyn Goodman
Check out:
My User Page You can create yours
here. Just log in and then you will see your name appear on the list. Click your name and edit away.
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GumbyCT
- Posts: 5778
- Joined: Fri Sep 14, 2007 6:22 pm
- Location: CT
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Contact:
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by GumbyCT » Mon Jul 27, 2009 2:06 pm
fwiw - We don't have permission to view the screen shots.
BeganCPAP31Jan2007;AHI<0.5
I have no doubt, how I sleep affects every waking moment.
I am making progress-NOW I remember that I can't remember
If this isn’t rocket science why are there so many spaceshots?
Be your own healthcare advocate!
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TrinhVu
- Site Admin
- Posts: 43
- Joined: Wed Sep 26, 2007 2:34 pm
- Location: Houston, TX
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Contact:
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by TrinhVu » Mon Jul 27, 2009 3:22 pm
Sorry about that there was an htaccess set on it. It should be viewable now.
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sleepyinstlouis
- Posts: 57
- Joined: Sun May 31, 2009 5:38 pm
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by sleepyinstlouis » Mon Jul 27, 2009 5:15 pm
FYI, I tried 3 times to clear just the Firefox cookies and it still logged me out. I had to clear all my cookies just to log in. Deleting just the cpaptalk.com cookies doesn't do the job.
OT: love the forum AV Trinh! I'm a closet Bleach fan ^_^
So you get one chance in a lifetime to spend time with the sexiest man of the Boeshane Peninsula or traveling around in a TARDIS. Which would you choose?
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janp
- Posts: 167
- Joined: Sun Mar 15, 2009 10:07 pm
- Location: California
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by janp » Mon Jul 27, 2009 7:18 pm
carolyngoodman wrote:Howdy,
Since last Friday, we have heard that many people have had issues with the forum resetting and logging people out when they just logged in, or refreshing to the same create account page. There also is a forum post going on this subject.
We have found that this can be alleviated by clearing your browser cookies. We apologize for this inconvenience.
I have listed the steps below for how to clear your browser cookies with a link to the screen shot. If you are still having issues, please reply to this post, or email cpap @ cpaptalk.com.
If you are using Windows, and you use Internet Explorer 7:
If you are using Windows, and you use FireFox 3.5:
If you are using a MAC, and you use FireFox:
If you are using a MAC, and you use Safari:
- 3. If you want to delete all of your cookies, then select "Remove All," if you would only like to remove the cookies for CPAPtalk, then scroll down till you see the cookies for CPAPtalk and select to "Remove" them.files/Safari-Step03-RemoveData.jpg
-Carolyn Goodman
Carolyn,
Which version of FireFox are you referring to for the Mac?
I'm using 3.5.1 and I do not see a "Clear Private Data" or "Options" to clear the "Cache" listed under "Tools".
Thanks,
Jan
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soverytired2
- Posts: 18
- Joined: Mon Jul 27, 2009 8:59 pm
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by soverytired2 » Mon Jul 27, 2009 9:21 pm
Despite clearing my cookies, cache, etc I could not log in tonight. Tried two different browsers even. Decided I perhaps had forgotten my password and reset. unfortunately I had tried to log in too many times and it wants me to put in the confirmation code I see. Only it doesnt show up on either browser. Tried to give this site every permission possible but still not able to see the code to reset the password.
FInally created a new user. I was soverytired. Now I'm soverytired2.
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ozij
- Posts: 10442
- Joined: Fri Mar 18, 2005 11:52 pm
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by ozij » Tue Jul 28, 2009 12:06 am
I had the problem repeated on Tuesday, with IE7.
O.
And now here is my secret, a very simple secret; it is only with the heart that one can see rightly, what is essential is invisible to the eye.
Antoine de Saint-Exupery
Good advice is compromised by missing data
Forum member Dog Slobber Nov. 2023
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sleepypp
- Posts: 79
- Joined: Sun Jun 14, 2009 12:53 am
- Location: Seattle
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by sleepypp » Tue Jul 28, 2009 12:42 am
Sorry, but the remedies do not work. I tried them all on my computer (at work) and it would not work. Could log in, but then immediately logged off. And I could not post anonymously because the code is not visible as well.
Very odd and frustrating.
Stacy
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sleepypp
- Posts: 79
- Joined: Sun Jun 14, 2009 12:53 am
- Location: Seattle
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by sleepypp » Tue Jul 28, 2009 12:45 am
And why is there always "one item remaining........." and never loads the page completely?
XP Pro SP 2 and SP 3, IE 7
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GumbyCT
- Posts: 5778
- Joined: Fri Sep 14, 2007 6:22 pm
- Location: CT
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Contact:
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by GumbyCT » Tue Jul 28, 2009 6:42 am
Do you have the permission required to perform this procedure at work?
BeganCPAP31Jan2007;AHI<0.5
I have no doubt, how I sleep affects every waking moment.
I am making progress-NOW I remember that I can't remember
If this isn’t rocket science why are there so many spaceshots?
Be your own healthcare advocate!
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Jason S.
- Posts: 482
- Joined: Mon Jan 26, 2009 6:40 pm
- Location: Nevada
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by Jason S. » Tue Jul 28, 2009 7:17 am
In Firefox, this worked for me:
Tools-Page Info-Security-View Cookies-Clear
Then you will have to go back to Tools-Options if you want to protect the cookie so it will save your login info.
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carolyngoodman
- Posts: 124
- Joined: Thu Feb 21, 2008 3:43 pm
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by carolyngoodman » Tue Jul 28, 2009 7:25 am
janp wrote:
Carolyn,
Which version of FireFox are you referring to for the Mac?
I'm using 3.5.1 and I do not see a "Clear Private Data" or "Options" to clear the "Cache" listed under "Tools".
Thanks,
Jan
Jan,
I the version of Firefox I had listed before was 3.0.12. I have just updated the post to also show the directions for 3.5.1.
Regards,
Carolyn
Check out:
My User Page You can create yours
here. Just log in and then you will see your name appear on the list. Click your name and edit away.
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Reine
- Posts: 22
- Joined: Mon Jul 06, 2009 8:45 pm
- Location: Canada
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by Reine » Tue Jul 28, 2009 7:36 am
Hi all, thank you for this post.
Switching over from Window Internet Explorer 7 to 8 seems to have solve the problem for me.
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sleepypp
- Posts: 79
- Joined: Sun Jun 14, 2009 12:53 am
- Location: Seattle
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by sleepypp » Tue Jul 28, 2009 10:38 am
Today it is working! I can log on and post!
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sleepypp
- Posts: 79
- Joined: Sun Jun 14, 2009 12:53 am
- Location: Seattle
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by sleepypp » Tue Jul 28, 2009 10:40 am
Still "one item remaining..." continual load issue.
