SleepHQ--Any New Constructive Suggestions for Them?

[Respirator99]

...
While there, I also noticed that when I look at the data for the AirCurve Vauto I am currently using on loan from Pugsy, they've deleted the misleading and inaccurately drawn "Mask Pressure" curve that used to be available under the "Advanced Charts" section. I guess they decided that it would be better to just delete that data and pretend it doesn't exist rather than admit there was a serious bug in how they chose to draw that curve and then fix it.
...

After you raised that point here I discussed it with Adam. He conceded it is a problem (due to the way SleepHQ handles and stores high resolution data), but getting the platform launch done is a higher priority at the moment. I suggested it should be either fixed or deleted - it has been deleted, pending a fix at a later date.

[robysue1]

...
While there, I also noticed that when I look at the data for the AirCurve Vauto I am currently using on loan from Pugsy, they've deleted the misleading and inaccurately drawn "Mask Pressure" curve that used to be available under the "Advanced Charts" section. I guess they decided that it would be better to just delete that data and pretend it doesn't exist rather than admit there was a serious bug in how they chose to draw that curve and then fix it.
...

After you raised that point here I discussed it with Adam. He conceded it is a problem (due to the way SleepHQ handles and stores high resolution data), but getting the platform launch done is a higher priority at the moment. I suggested it should be either fixed or deleted - it has been deleted, pending a fix at a later date.

What about the PR DreamStation BiPAP Auto pressure graph? That's also a problem. Any chance that's going to be fixed?

[ozij]

What about the PR DreamStation BiPAP Auto pressure graph? That's also a problem. Any chance that's going to be fixed?

He conceded it is a problem (due to the way SleepHQ handles and stores high resolution data), but getting the platform launch done is a higher priority at the moment.

Fixing will not bring in more money. Lauching the platform will.

Remember, all that stuff we're talking about here is according to a flyby visitor, "for "geeks", not for Mr. and Ms. A.J."

Honestly, i love all of you apnea nerds geeking out on flow rates and yawns disguised as centrals etc and helping everyone out. There's no bigger sleep geek than yours truly, but I'm also a realist. You're the 1% (me included), and I'm stoked you have OSCAR for all your needs because SleepHQ was not made for you. It was made for the other 99%. Anyway, In 6 months, all these posts will be completely irrelevant. SleepHQ will be charting sleep data from any wearable that can write data to Apple or google health. It won't just be cpap. It will be a complete sleep health app. Millions of Apple watch, fitbit, garmin users etc tracking their Sleep Cycle and other health data alongside their cpap data on SleepHQ and it will all be completely automatic. Have a good one!

Makes you wonder if it will be fixed, and when, if ever it will be fixed. And if they're at all knowledgeable enough to want to fix it.
If the problem is storing high resolution data, who knows if they will ever want to pay for that storage.
It also makes you wonder who decided that it's OK to publish incorrect data - a tech person? the person who dreamed up sleepHQ?

I suggested it should be either fixed or deleted - it has been deleted, pending a fix at a later date.

Good thinking.
And there I was, thinking to their credit that they may have decided to do that without any outside help.

I find it telling that all this communication is between the Respirator99 and Adam.

We’re Nick & Adam from Melbourne. Nick is a sleep technologist with a degree in biomedical science & Adam is a web developer who has worked on projects with the U.S government.

Consturcitve suggestions:
Be honest about what you can and cannot do.

[Rubicon]

And I hope you can make your Suicide by Moderator appropriately spectacular.

* Pan then slow-zoom-in an overhead slo-mo shot of Samson taking out the pillars of the Temple of Dagon . . . *

Well, not so spectacular. He didn't/wouldn't post the SleepHQ files to review breath-by-breath and locked the thread. Bet his "REM" was SWJ.

And I was so "professional"! Better than usual anyway.

IDK what he actually does but clearly his Sleep-Fu is weak.

[Rubicon]

He... locked the thread.

Which is too bad cause I was hoping for one more joust. If he admitted he was wrong about being able to identify REM through respiratory rate (snowball's chance) I would have responded with

Of course you can identify REM through respiratory rate!

[Rubicon]

I find it telling that all this communication is between the Respirator99 and Adam.

And hopefully between Respirator99 and Nick too.

I want him to know what's coming and realize there's nothing he can do about it.

Although there's still that Suicide by Moderator thing...

[adampal]

Hey folks,

My name's Adam and I'm the developer behind SleepHQ.

First up, I just wanted to say hi. I've had people reach out to me in the past when issues have been raised over here about bugs in SleepHQ or requests for features people wanted to see added. I want to say thanks to the people on here who have provided the feature requests and bug reports. I take note of all feedback and it forms part of my assessment of where we focus our time as we continue to develop the platform.

I had a few people send me links to this thread raising concerns people here might be deliberately trying to disrupt the new community forum we just started for SleepHQ. What you guys choose to allow/disallow on this forum is completely up to you. But as one of the moderators and owners of SleepHQ, I'm not ok with any form of harassment or deliberately trying to take away from the experience of CPAP users on our forum who are trying to educate themselves and create better life outcomes. I'll never do anything to disrupt or take away from the user's experience of this forum and I would hope that that courtesy can be extended both ways.

We're not always going to get things right on the first try and I'm more than happy to admit when we get it wrong and do my best to correct it. If anyone on here ever wants to get in touch with me personally, I'll turn my notifications on for my profile on this forum so you can message me or tag me into threads if it's something you want to make me aware of.

For example, Paul and I had a great conversation around the mask pressure issue and I appreciate him bringing it to my attention. I'll get it fixed but it's just not something I can get to this week. For the time being, we decided that it was better to remove the graph than show something that was misrepresenting the data.

Reading through this thread, I can see that there's also an issue for BiPAP users on the pressure chart given we don't display EPAP and IPAP separately at the moment. This is another one that I'd like to fix as soon as we're past this initial launch phase and I have some time to spare.

This thread is quite long so I don't know if I've missed any other issues I should be aware of. I did see some comments about changing the scale of the Y-axis. We aren't trying to re-implement every feature in Oscar. We have our own list of features we're working on and this is not something we'll look at any time soon. Having said that, if anyone has an example of why this is a required/must have feature for SleepHQ, I'm always open to other opinions.

Take care

[lazarus]

hi

Howdy. And welcome!

thanks to the people on here who have provided the feature requests and bug reports.

I believe the overwhelming majority of readers here wish you all success with making the free version a tool for improving lives. It has already been used here by Pugsy (mod), Rubicon, RobySue1, Ozij, et al. and has been regularly recommended to visitors here when the zooming in and scanning through individual breaths would be helpful to the one looking at the data. So thanks back atcha!

deliberately trying to disrupt the new community

I don't think that's what Rubicon ever has in mind. He is a stickler for accuracy, though. I've learned from him.

I'll turn my notifications on for my profile on this forum so you can message me

Very generous of you, sir. Glad you're keeping your ears open.

the mask pressure issue . . . I'll get it fixed

Greatly appreciated!

an issue for BiPAP users on the pressure chart given we don't display EPAP and IPAP separately at the moment. This is another one that I'd like to fix as soon as we're past this initial launch phase

Again, thank you!

This thread is quite long

In the culture off a one-big-bucket forum, bumping a thread up can get playful but serves the purpose of keeping it on the first page. We can get goofy with it, even in serious threads.

I'm always open to other opinions.

I believe Rubicon can be a bit entertaining in a way that can make him seem more confrontational than he actually is or intends to be. He is passionate about this stuff, though.

Personally, I think the likes of Pugsy, Rubicon, Ozij, and RobySue1 have experience-based and education-based opinions that could ultimately make a big difference in the helpfulness of the free version of your product.

That said, thank you for taking the time to post here, thank you for the respect you express for the OSCAR team, and may you find some satisfaction and joy in what you do to help the worldwide community of SDB patients trying to get the best sleep possible.

-Jeff

[Rubicon]

I'll never do anything to disrupt or take away from the user's experience ...

OK then why did you guys lock down the thread about using Respiratory Rate to determine REM sleep? That was mostly disinformation and rather than admitting a mistake was made the decision was made to bury it.

[Rubicon]

This thread is quite long so I don't know if I've missed any other issues I should be aware of.

Yeah, and IMO an important one.

We got some guys here and probably on AB as well who could give a ton of help but require absolutely nothing in return. What's the logic in having those people pay to give advice? I mean, great for you, what's in it for them? If we use Jason as a landmark, you're getting $200-250 worth of advice per consult plus another $99 cash and we get... ???

[Rubicon]

...plus another $99 cash...

Oh wait-- that's every year???

Boy I better come up with some really clever stuff so you'll be sure to get my money's worth!

[lazarus]

lock down the thread about using Respiratory Rate to determine REM sleep?

In the consumer-directed sleep-tracking bidness, glossing over the fact that automated algorithms are only really estimating REM is par for the course. SWJ in a non-optimized-pressure OSA patient would likely confuse most products out there. Highlighting that inaccuracy is not generally done but is generally disclosed in the fine print and kept there. That's what happens in retail where the standard is often much lower than in academia. Although those lines can get blurred these days too. Pointing out limitations of a product can be seen as attack on said product. I'd merely point it out then move on, myself.

What's the logic in having those people pay to give advice?

Closed forums have their place. Often not the first choice for getting a variety of perspectives, though, of course. But who goes to a product-associated group to hear dissenting opinion? It is proprietary and theirs to control. Public-forum participation may be a better choice for many/most of us rather than attempting to fix any pay-to-play forums out there that are closely associated with retail products.

Hey, my choice; maybe not others'.

[Rubicon]

lock down the thread about using Respiratory Rate to determine REM sleep?

In the consumer-directed sleep-tracking bidness, glossing over the fact that automated algorithms are only really estimating REM is par for the course. SWJ in a non-optimized-pressure OSA patient would likely confuse most products out there. Highlighting that inaccuracy is not generally done but is generally disclosed in the fine print and kept there. That's what happens in retail where the standard is often much lower than in academia. Although those lines can get blurred these days too. Pointing out limitations of a product can be seen as attack on said product. I'd merely point it out then move on, myself.

What's the logic in having those people pay to give advice?

Closed forums have their place. Often not the first choice for getting a variety of perspectives, though, of course. But who goes to a product-associated group to hear dissenting opinion? It is proprietary and theirs to control. Public-forum participation may be a better choice for many/most of us rather than attempting to fix any pay-to-play forums out there that are closely associated with retail products.

Hey, my choice; maybe not others'.

And I didn't even see Adam move his lips!!

[lazarus]

And I didn't even see Adam move his lips!!

Hey think maybe they'll pay me to come run their board?!

I get where they're coming from. I get there are compromises. That's why I won't participate there. But my position is still to let them live.

Didn't mean to attempt to quide the thread when I promised not to. Sorry, sir. I'll get out of your way. Have at it!

It just looks to me like the pay wall will serve to make it a product-help customer service posing as an open sleep-education forum. Not my gig.

“For the words of the profits are written on the studio wall . . . Echoes with the sounds of salesmen.”--The Professor.

[ozij]

And I didn't even see Adam move his lips!!

Can anyone explain the joke for me?