Keep Data on Remstar Smart Cards

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
User avatar
cpaper
Posts: 38
Joined: Mon Feb 07, 2005 1:13 pm
Location: Liverpool UK

Post by cpaper » Wed Feb 23, 2005 7:49 am

I waited 5 days before downloading the data from the card.
When I tried to access the detailed AHI Etc data for each individual night
there was no data recorded! It had only the last night's data.

Is this a fault with my card? Or maybe the software?

Gregg

User avatar
wading thru the muck!
Posts: 2799
Joined: Tue Oct 19, 2004 11:42 am

Post by wading thru the muck! » Wed Feb 23, 2005 7:59 am

Gregg,

Did you check the detailed data and make sure the date range was for the period you were downloading? What machine do you have?
Sincerely,
wading thru the muck of the sleep study/DME/Insurance money pit!

User avatar
rested gal
Posts: 12881
Joined: Thu Sep 09, 2004 10:14 pm
Location: Tennessee

Post by rested gal » Wed Feb 23, 2005 8:53 am

The first time I ever downloaded from the smart card, I thought it hadn't collected everything it was supposed to. After the download finished, a single page appeared that said: Compliance Details. I scrolled down, but there was just that one page. I thought, "Is that all there was on the card?"

Eventually I found that while at the single page of Compliance Details, I needed to use the little green up/down arrows in the toolbar above that page instead of just using the scroll bar at right side of page. The up/down arrows took me on through a lot more pages - through the complete report.

The steps I go through now are:

1. start up Encore.

2. In the "Patient List" doubleclick your patient name.

3. in the "Interactions" menu at far left, click "Download Data", then click "SmartCard Reader".

4. "Enter Interaction Details" window will pop up asking if the smart card is going to be returned to same patient - "yes". Click "ok". All info in that window (physician, pcp, clinician) can be left as "none" or whatever's there.

5. Download will proceed telling you it's "extracting data from smart card" and then "updating database". When the download is finished, doubleclick the most recent date in the lower left pane called "Interaction list".

6. "Report Options" window will pop up - put a tick for "Full Details". I leave the "date range" alone, just click "ok" for that.

7. The "Report Viewer" window will come up showing just one page - the "Compliance Details". That's the window where you use the green up/down arrows to go through the entire report.

Before I exit from looking at the data, I click "File" and save it as a PDF file if it's data I think I might like to look back on someday (like first night trying a new mask). I give it a unique filename, like "Swift-Oct21-2005.pdf" and store it in a folder I created on my computer called "Encore Downloads". Easier to find in the future.

I have no need to make the smart card retain data after a download. The software and info are just for me - no doctor or DME will be checking the smart card for compliance later. I already know how much I'm using the machine...every night, every nap...for every sleeping moment.

User avatar
cpaper
Posts: 38
Joined: Mon Feb 07, 2005 1:13 pm
Location: Liverpool UK

Post by cpaper » Wed Feb 23, 2005 5:46 pm

That’s how I've been using it, usually each day. But when I recorded 5 nights in a row without downloading I found that the long term trend report showed the averaged AHI etc across all the nights, but there was no detail data for individual nights, except for the last night. This was a bummer because I was making small changes each night for comparative purposes. Is this how the software works or have you found different?

User avatar
derek
Posts: 419
Joined: Sun Feb 06, 2005 2:06 pm
Location: Boston, MA

Post by derek » Wed Feb 23, 2005 6:28 pm

cpaper,
I have certainly shown the detail reports from multiple days in a single download. Make sure you have checked Full Details and All Data on the Report Options Screen, as Rested Gal suggests. The individual nightly details will begin on page 4 of the report.

Mikesus
Posts: 1211
Joined: Wed Feb 09, 2005 6:50 pm

Post by Mikesus » Wed Feb 23, 2005 6:36 pm

derek wrote:cpaper,
I have certainly shown the detail reports from multiple days in a single download. Make sure you have checked Full Details and All Data on the Report Options Screen, as Rested Gal suggests. The individual nightly details will begin on page 4 of the report.
I think he is expecting to be able to get a single night. I believe the way that you do that is by date range... Will let you know after a few nights if it works that way...

User avatar
cpaper
Posts: 38
Joined: Mon Feb 07, 2005 1:13 pm
Location: Liverpool UK

Post by cpaper » Thu Feb 24, 2005 7:01 am

Mikesus,

Yea that's what I want, but even by choosing a single night using the date range it does not bring up the detailed daily data.

I will be interested to know if it works for you.

Gregg

User avatar
cpaper
Posts: 38
Joined: Mon Feb 07, 2005 1:13 pm
Location: Liverpool UK

Post by cpaper » Sun Feb 27, 2005 6:36 pm

The problem seems to have solved itself! I've just download three days of data and the detailed reports are there for each day. The other download of six days still just shows the last night's though - go figure?

Mikesus
Posts: 1211
Joined: Wed Feb 09, 2005 6:50 pm

Post by Mikesus » Sun Feb 27, 2005 6:40 pm

Very strange... I tried a few nights and I can select either all of the nights or just a single night. Maybe the data got corrupt? Dunno...

smartcard

smartcard

Post by smartcard » Sat Mar 04, 2006 1:34 pm


User avatar
Roger...
Posts: 149
Joined: Thu Aug 18, 2005 12:01 pm
Location: San Jose, CA

Post by Roger... » Sat Mar 04, 2006 2:38 pm

When I returned from Bora Bora at the beginning of February, I didn't down load the data from my machine until a week later. Before leaving, there was only 1-night of data on the card because we left so early in the morning to catch the plane to L.A.

In most cases I had been downloading data every 4 to five days and never found any information missing, but this time when the data was downloaded, every day's data older than than 5-days, only showed compliance information instead of all the details of how the night transpired when it was viewed from within Encore Pro and MyEncore.

Since that experience, I've been unwilling to let more than four days go by before downloading data so I don't generate another major data hole in my data.
Roger...

demographic data

demographic data

Post by demographic data » Sat Mar 04, 2006 10:53 pm



User avatar
tlc95066
Posts: 177
Joined: Fri Apr 22, 2005 5:42 pm
Location: Monterey Bay Area, CA

Re: smart card

Post by tlc95066 » Sun Mar 05, 2006 12:14 pm

"Life is not a journey to the grave with the intention of arriving safely in a pretty and well preserved body, but rather to skid in broadside, thoroughly used up, totally worn out, and loudly proclaiming -- WOW -- What a Ride!"

SPAM SPAM SPAM SPAM SPAM

SPAM SPAM SPAM SPAM SPAM SPAM SPAM SPAM SPAM SPAM SPAM SPAM

Post by SPAM SPAM SPAM SPAM SPAM » Sun Mar 05, 2006 1:19 pm

I would encourage you to NOT click on the above SPAM websites. It is a so-called "dot info" site,. Those are often are loaded with viruses, trojan downloads, browser hijackers and other malicious software.

The individual who posts these actually gets paid a small amount every time someone even CLICKS on one of those websites. Don't reward them.