Encore Pro v1.8

Sleepy-eyes · Post by **Sleepy-eyes** » Thu Mar 29, 2007 1:23 pm

To all those having problems with M-Series REMStar equipment and Encore Pro. Respironics tells me that v1.8 will read the smart card with no loss of data. But they won't sell v1.8 to anyone other than a DME or Home Care Provider.

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CPAPopedia Keywords Contained In This Post (Click For Definition): respironics, Encore Pro, DME, Smart Card

jskinner · Post by **jskinner** » Thu Mar 29, 2007 1:47 pm

Looks like cpap.com now has Version 1.8i

Sleepy-eyes · Post by **Sleepy-eyes** » Thu Mar 29, 2007 2:36 pm

Thanks, that was just brought to my attention. At $95 it's going to be a while before everyone can afford it. You'd think they'd give it away so we could be proactive in our therapy. Happy patients make good repeat customers!

jskinner · Post by **jskinner** » Thu Mar 29, 2007 3:06 pm

Sleepy-eyes wrote: You'd think they'd give it away so we could be proactive in our therapy.

From what I have seen thats exactly what they don't want. Medical equipment supply seems like a large money grab to me... Can someone again explain to me why a BiPAP cost so much more than an Auto?

greyhound · Post by **greyhound** » Thu Mar 29, 2007 3:14 pm

What are the benefits of version 1.8. Is it only the ability to hold 7 days worth of data (without losses, of course)? I currently reformat my Smart Card after six days to ensure that I don't lose data. Am I missing something?

wolftracker · Post by **wolftracker** » Thu Mar 29, 2007 3:19 pm

it works with vista
that is one advantage

Sleepy-eyes · Post by **Sleepy-eyes** » Thu Mar 29, 2007 3:59 pm

[quote="greyhound"]What are the benefits of version 1.8. Is it only the ability to hold 7 days worth of data (without losses, of course)? I currently reformat my Smart Card after six days to ensure that I don't lose data. Am I missing something?

jskinner · Post by **jskinner** » Thu Mar 29, 2007 4:01 pm

If anyone has 1.8 can they please post the 'New Features' section from the Help File?

Version 1.7 added these features:

- SmartCard data processing is faster, easier, and more flexible
- Support for cmH20 or hPa pressure units (user selectable)
- Support for BiPAP autoSV 2 device (with SmartCard)
- Support for BiPAP autoSV / HeartPAP device
- Interaction list is displayed in reverse chronological order
- Patient Demographics report: added AHI to each download interaction summary and interaction summaries are listed in reverse chronological order
- Download Summary report: added AHI and all long-term trend statistics available for each device
- Three levels of download reporting: summary, trend, and detail
- Hours of Use chart now includes blower hours

Wulfman · Post by **Wulfman** » Thu Mar 29, 2007 4:07 pm

Sleepy-eyes wrote:
greyhound wrote:What are the benefits of version 1.8. Is it only the ability to hold 7 days worth of data (without losses, of course)? I currently reformat my Smart Card after six days to ensure that I don't lose data. Am I missing something?
You say you "reformat" your card. How do you do that? Do you mean you "erase" it after your sixth download?

That'll do it. Just answer "Yes" to the erase question after the download.

Den

CollegeGirl · Post by **CollegeGirl** » Thu Mar 29, 2007 4:14 pm

Sleepy-eyes, it doesn't sound to me like they told you anything new. From the way they phrased it (or at least the way you reported it) it sounds like all they're saying is "This version will not erase the card after download (or at the very least, there will be that option)." There's already that option on previous versions. It doesn't sound (to me) like they're addressing actual data loss with the M-Series at all. That data loss seems (to me) to be a fault with the actual machine, and not the smart card, as it is not remedied by changing smartcards.

Also, selling the software only to DMEs is nothing new, either. That's currently the only way Respironics sells it. In order to purchase it legally, you have to do it through a DME like our very own CPAP.com.

Just my observations.

Wulfman · Post by **Wulfman** » Thu Mar 29, 2007 4:26 pm

CollegeGirl wrote:Sleepy-eyes, it doesn't sound to me like they told you anything new. From the way they phrased it (or at least the way you reported it) it sounds like all they're saying is "This version will not erase the card after download (or at the very least, there will be that option)." There's already that option on previous versions. It doesn't sound (to me) like they're addressing actual data loss with the M-Series at all. That data loss seems (to me) to be a fault with the actual machine, and not the smart card, as it is not remedied by changing smartcards.

Also, selling the software only to DMEs is nothing new, either. That's currently the only way Respironics sells it. In order to purchase it legally, you have to do it through a DME like our very own CPAP.com.

Just my observations.

This is something that's been puzzling me since this M Series data loss issue came to light.
IF the data is written to the card (by the XPAP machine) ver. 1.6 SHOULD download it. What would be different on the card that would tell EP not to include the details from the nights in question?
I'll be curious to hear whether 1.8 really makes a difference in the missing data.
To my way of thinking, it's a machine recording issue......till someone tells me otherwise.

Den

jskinner · Post by **jskinner** » Thu Mar 29, 2007 4:47 pm

Wulfman wrote: IF the data is written to the card (by the XPAP machine) ver. 1.6 SHOULD download it.

Not necessarily. M-Series machine may not use the same format as older machines. There could be a dozen reasons why it might not work.

Wulfman wrote: To my way of thinking, it's a machine recording issue......till someone tells me otherwise.

You need to understand that internally Encore Pro treats each generation of machines differently. Often new rounds of machines use new database tables, etc. (this has really frustrated me while building EPA)

Its entirely possible that the problem is solely in Encore Pro. It could just as equally be in the firmware of the XPAP. Without knowing the internals we just won't know until Resperonics tells us.

I really hope the problem is with Encore Pro because it means a new version (maybe 1.8 ) can fix this annoying problem.

Wulfman · Post by **Wulfman** » Thu Mar 29, 2007 5:06 pm

jskinner wrote:
Wulfman wrote: IF the data is written to the card (by the XPAP machine) ver. 1.6 SHOULD download it.

Not necessarily. M-Series machine may not use the same format as older machines. There could be a dozen reasons why it might not work.

Wulfman wrote: To my way of thinking, it's a machine recording issue......till someone tells me otherwise.
You need to understand that internally Encore Pro treats each generation of machines differently. Often new rounds of machines use new database tables, etc. (this has really frustrated me while building EPA)

Its entirely possible that the problem is solely in Encore Pro. It could just as equally be in the firmware of the XPAP. Without knowing the internals we just won't know until Resperonics tells us.

I really hope the problem is with Encore Pro because it means a new version (maybe 1.8 ) can fix this annoying problem.

James,

It just seems kinda funny (NOT) that Encore Pro 1.6i was supposedly written for the "new" M Series machines.
If the problem is actually in the Encore Pro progeam, SOMEBODY didn't test it very well before they released the software.
OR....did somebody make a firmware change in the machines after the first version of EP 1.6 was tested and released? (and now they have to cover up their screw-up with another release)

Den

Goofproof · Post by **Goofproof** » Thu Mar 29, 2007 5:41 pm

It would make better sense to me, instead of buying every version of Encore Pro, to try to find something that will work reliably with "M"agic.

You could buy a "Classic" Tank, like I have advised for the last year. Jim

After four or more upgrades of software you would be ahead.

Alisha · Post by **Alisha** » Thu Mar 29, 2007 6:17 pm

On the days that the Sleep Therapy Daily Details page is missing, it looks to me like the Sleep Therapy Long Term Trend page does show lines for each category (Apnea, Hypopnea, Leak, etc) for the missing day. With a ruler, you can "sorta" determine the Index for each category for the missing day.

What is even stranger, though, is that the missing day(s) data is not included in the Summary of Daily Details which shows Total AHI (average AHI) of the last 4, 5, 6, or 7 days. Also, why isn't the Summary of Daily Details always for the last 7 days?

If Respironics won't replace the defective software 1.6 with the 1.8 (which they say does not skip days of Daily Data) because we are not suppliers, COULD WE NOT ALL AS A GROUP ASK JOHNNY AT CPAP.COM (WHO IS A SUPPLIER) TO SEE IF RESPIRONICS WOULD REPLACE THEM FOR HIM? If we had to return the 1.6 to Johnny for the replacement, I would be willing.

Respironics replaced the faulty tanks for the M, why should they not replace the faulty software? I love the M Auto Cpap. I just wish they had ironed out the wrinkles before they put it on the market.

What do you software 1.6 users think?

Regards,

Alisha

Encore Pro v1.8

Encore Pro v1.8

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