Holding on until I talk to CPAP.com

ThisIsMyUserName · Post by **ThisIsMyUserName** » Mon Apr 28, 2014 4:49 pm

Removed

old dude · Post by **old dude** » Mon Apr 28, 2014 5:03 pm

ThisIsMyUserName wrote:I ordered the adapter and battery together, with extensive consultation with the cpap.com customer service folks. They're both right for the model. The adapter works, as I ran the cpap off my car battery yesterday to see if I could diagnose the issue. If you got to cpap.com and google series 60 battery, both the battery and adapter come up.

I appreciate the info on which battery it was.

Could you now tell us specifically which model series 60 you have, i.e., 460, 560, 760, etc.?

Thanks.

BTW, I'm watching this with interest. I've spent a lot of bucks with these folks in the last year and am about to pop for a new machine on my own dollar. This story is not what I would have expected from them.

ThisIsMyUserName · Post by **ThisIsMyUserName** » Mon Apr 28, 2014 5:19 pm

Removed

49er · Post by **49er** » Mon Apr 28, 2014 5:22 pm

ThisIsMyUserName wrote:I have a 560. Honestly, I wasn't trying to start anything, and I'm not trying to cause a boycott or anything. I don't really have any other recourse with cpap.com (having gotten to, apparently, *the* supervisor), am really distraught about the whole thing, and just wish it would all go away. I guess there's a risk I'm going to become the whipping boy, and will be accused of all kinds of evil, but I really think I've been pretty reasonable. I don't know. If someone who knows the cpap.com folks knows a better way for me to resolve this with them, I'd be interested.

Hi,

PM Caroline Goodman, one of the owners. She has been very helpful in helping me resolved customer service issues in the past.

memberlist.php?mode=viewprofile&u=25316

Guest · Post by **Guest** » Mon Apr 28, 2014 7:06 pm

Johnny & Carolyn have a sharp business sense.

I am hoping they will also have a chance to to check for the many "Spam Deleted" posts in thread "New doc and "CPAP fasting" before sleep study".

Drowsy Dancer · Post by **Drowsy Dancer** » Tue Apr 29, 2014 9:07 am

Has anyone used batteries from this vendor, with or without success?

http://www.cpapbatterystore.com/

Pugsy · Post by **Pugsy** » Tue Apr 29, 2014 9:16 am

If I were going to be looking for a battery pack for my 60 series machine I would be getting the one that JohnO bought and tested and had great success with.
In this thread
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Bill44133 · Post by **Bill44133** » Mon May 12, 2014 12:35 am

Does any one know how this was resolved? I just experienced my first power outage since being on Bilevel CPap. It is time get serious about
battery backup. I am afraid to make any purchase since I read this thread a while back.

Holding on until I talk to CPAP.com

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Re: Holding on until I talk to CPAP com

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Re: Holding on until I talk to CPAP.com

Re: Holding on until I talk to CPAP.com