Trouble downloading data for new card - Sleepyhead & Encore

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
merhaba12
Posts: 113
Joined: Fri Jun 08, 2012 4:07 pm
Location: San Diego, CA

Trouble downloading data for new card - Sleepyhead & Encore

Post by merhaba12 » Fri Sep 06, 2013 2:46 pm

My son is visiting from out of town and we want to download his SD card to Sleepyhead & Encore. He has the same machine as me - PR 560 Auto. Does anyone have any pointers? I keep getting a message that says download problem. Thanks!

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Machine: PR System One REMStar 60 Series Auto CPAP Machine
Mask: Mirage™ FX Nasal CPAP Mask with Headgear
Additional Comments: EncoreBasic
Philips Respironics

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jedimark
Posts: 1300
Joined: Fri Feb 18, 2011 12:45 am
Location: Bundaberg, Australia
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Re: Trouble downloading data for new card - Sleepyhead & Encore

Post by jedimark » Fri Sep 06, 2013 4:13 pm

Just to verify, Is it working for your data? Did you create a separate profile for him?

The 60 series patch is in the latest Windows build of SleepyHead. 0.9.3 is the version that contains this.
The Mac build with 60 series support is still is coming thanks to a couple of very nasty Qt/OsX "blocker" bugs that popped up after Mountain Lion was released.

If yours is working and not his, perhaps his machine might have a newer firmware and which needs to be tweak for in SleepyHeads gizzards? (PM me if this is the case)

_________________
Machine: ResMed AirSense™ 10 AutoSet™ CPAP Machine with HumidAir™ Heated Humidifier
Mask: Swift™ FX Nasal Pillow CPAP Mask with Headgear
Humidifier: S9™ Series H5i™ Heated Humidifier with Climate Control
Additional Comments: CMS50D+/F Oximeter, S9 VPAP Auto/Adapt, PRS1 Auto, Intellipap Auto, SleepyHead :)
Author of the free, cross platform, open-source sleep tracking software SleepyHead.
Download http://sleepyhead.jedimark.net
Source Code http://gitlab.com/sleepyhead/sleepyhead-code

merhaba12
Posts: 113
Joined: Fri Jun 08, 2012 4:07 pm
Location: San Diego, CA

Re: Trouble downloading data for new card - Sleepyhead & Encore

Post by merhaba12 » Fri Sep 06, 2013 5:45 pm

I just realized that his sd card was not being read by my computer! (It had read mine earlier - no problem!)
Problem solved!

Thank you for your help!

_________________
Machine: PR System One REMStar 60 Series Auto CPAP Machine
Mask: Mirage™ FX Nasal CPAP Mask with Headgear
Additional Comments: EncoreBasic
Philips Respironics

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jedimark
Posts: 1300
Joined: Fri Feb 18, 2011 12:45 am
Location: Bundaberg, Australia
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Re: Trouble downloading data for new card - Sleepyhead & Encore

Post by jedimark » Fri Sep 06, 2013 6:08 pm

merhaba12 wrote:I just realized that his sd card was not being read by my computer! (It had read mine earlier - no problem!)
Problem solved!

Thank you for your help!
Ah good...

My Acer notebook takes a few goes before it registers a SD card.. have to insert and remove it a couple of times before the drive letter pops up.
Gets rather annoying sometimes.. not sure if it's the card, dust or just a worn reader socket :/

_________________
Machine: ResMed AirSense™ 10 AutoSet™ CPAP Machine with HumidAir™ Heated Humidifier
Mask: Swift™ FX Nasal Pillow CPAP Mask with Headgear
Humidifier: S9™ Series H5i™ Heated Humidifier with Climate Control
Additional Comments: CMS50D+/F Oximeter, S9 VPAP Auto/Adapt, PRS1 Auto, Intellipap Auto, SleepyHead :)
Author of the free, cross platform, open-source sleep tracking software SleepyHead.
Download http://sleepyhead.jedimark.net
Source Code http://gitlab.com/sleepyhead/sleepyhead-code