Help! PRS1 error folder on your machine? SOLVED

old thread I know - does anyone know if these codes are still valid for the 60 series machines?

only reason I ask is the other night it looks like my machine generated 9 error files. Looking at them in a Hex reader I see that the 17 digit (starting with 1 and counting) was always 41 hex

Hi pbriggs,

Yes, the codes seem the same for both 50 and 60 series (well... some of the codes might just be for 60 series and never show on 50 series, because 60 series has an error message in case the wrong power supply is tried with heated hose and that scenario wasn't an option for the original machines).

So 41 hex translates to 65 decimal, which shows on the list as a stuck encoder error. I believe my machine would beep at me if the SD card was not put back into the slot just right, and the machine would generate a stuck encoder error. Perhaps taking it out and putting it back in would work if it is something that simple. Do you have any gaps in your data for the date (or night before) that the error codes have as a time stamp? Do you remember your machine beeping when you put your card back in?

--SleepyCPAP

Hello SleepyCPAP

I don't recall any beeping as I typically put the card back into the machine in the morning when I finish in sleepyhead. I will have to pay more attention tonight as the card has been out all day in my computer. If it beeped at night there is no way it would ever wake me up. Once I fall asleep I might as well be dead to noise as typically nothing will wake me. The data is sleepyhead all looks good too for that day and actually every day. Never noticed a problem other than when I was in Germany back in December and it split the data into 2 files that I could never really open.

The interesting thing is that the file times start at 3:33pm and run 3:46, 3:50, 4:14, 6:16, 7:44, 8:29, 9:18 and 10:18pm all on 3-2-2014. In sleepyhead it shows my sleep time as 22:58, so well after all the errors are recorded and the data looks good for that night. Does the machine record a different time?

Looking at last nights files I see that the file was saved at 1:11pm when I actually shut the machine off at 8:51am according to sleepyhead. Slept in this morning for sure. Then can I say that the time on the machine is different than my actual time by 4:20. I thought perhaps the machine time was GMT, but I am in eastern time zone, so GMT-5... So 4:20 is a bit strange for me.

The the actual times would be 3:33pm-4:20 = 11:13AM if my math is correct - so this would have been when the machine was just sitting in the room by its self (LOL). Even the later time is 10:18pm - 4:20 = 5:58PM, the machine was still home alone.

In the morning I turn the machine off, make my bed and then take the data card out to bring into sleepyhead. So there is only a few minutes difference between my machine off time and the time I remove the card. Most strange if you ask me.

Paul

Yesterday the card was out of the machine all day. When I installed it at night there was no errors on the screen. This morning there are no new error files either. Perhaps it was just a day where the card was not installed right for some reason. I will pay more attention each morning when I put the card back and see. - Thanks!

Thanks for the great thread. I've been having beep problems (like John Fisher has) for a month or so. It's one beep and happens when I tend to be falling asleep. I suspect from reading other threads that it's a 'low pressure alert alarm', which one can't turn off via the clinician's menu, or so I'm told. Anyway, it happened four times last night and is very annoying. I got the .004 error file from my SD card and dumped it to hex (at which I have very little skill):



Do any of you have any idea if I'm right in assuming the villain is a low pressure alert alarm... I didn't see it on the list of error codes above, but they're using proprietary PR tech-speak, so my observation probably doesn't mean much. This beep is driving me crazy and any help is appreciated. SNO

Hi pbriggs and Sir NoddinOff,

I'm glad this thread is appreciated or at least entertaining.

pbriggs, it is good you are not getting the errors again. Even if you did, the error is listed as a "continue" error so the machine just keeps going.

Sir NoddinOff, the hex code you provided tells us you have a similar error:
the error corresponds to the session recorded in regular file 00000358.001 (and .002 and .005) and if my date calculations are right (sorry, sometimes they are not) the time stamp is Mar 9, 2014 7:11:09 PM, and the hex 42 error in decimal is 66 "STUCK ENCODER B". Again that is a "continue" error so the machine does not stop. My guess is the low pressure alarm is just something else going on.

--SleepyCPAP

I would like to know how to fix e-codes... If I just turn the machine on it comes up with e-23 and beeps and if I push the button below the heat and the two arrows and turn the machine back on it come up with e-3 but with either e-codes nothing works,and the lights flash and beeps..

The machine is a C-Flex. Remstar/pro with a smart card
I had it given to me and was told it did work... Can anyone help me,as I've just been diagnosed with severe sleep ap and don't have much money.

I suggest you post again in a new thread - the title of this one won't get you the help you want (diff. machine for one thing).

Some time ago I found this error code list:
Not sure which of the PR systems it applies to.

PR Error Codes
Error Code__Description________________Probable Cause__________________Corrective Action
E-0_________NO_ERROR___________________Reserved___________________________N/A
E-1 ERR_____SOFTWARE___________________Reserved___________________________Replace Main PCA
E-2 ERR_____PROGRAM_CRC_FAILURE________Defective FLASH chip_________________Replace Main PCA
E-3 ERR_____EXTERNAL_RAM_FAILURE_______Defective RAM chip____________________Replace Main PCA
E-4 ERR_____FIQ_STACK_OVERFLOW_________Defective RAM chip___________________Replace Main PCA
E-5 ERR_____FIQ_STACK_UNDERFLOW________Defective RAM chip___________________Replace Main PCA
E-6 ERR_____NEST_STACK_OVERFLOW________Defective RAM chip___________________Replace Main PCA
E-7 ERR_____NEST_STACK_UNDERFLOW_______Defective RAM chip___________________Replace Main PCA
E-8 ERR_____IRQ_STACK_OVERFLOW_________Defective RAM chip____________________Replace Main PCA
E-9 ERR_____IRQ_STACK_UNDERFLOW________Defective RAM chip___________________Replace Main PCA
E-10 ERR____TMR_STACK_OVERFLOW_________Defective RAM chip___________________Replace Main PCA
E-11 ERR____TMR_STACK_UNDERFLOW________Defective RAM chip___________________Replace Main PCA
E-12 ERR____SVC_STACK_OVERFLOW__________Defective RAM chip__________________Replace Main PCA
E-13 ERR____SVC_STACK_UNDERFLOW________Defective RAM chip____________________Replace Main PCA
E-14 ERR____THREAD_STACK_OVERFLOW________Defective RAM chip__________________Replace Main PCA
E-15 ERR____ARM_UNDEF._INSTRUCTION_EXCEPTION_Defective FLASH chip_____________Replace Main PCA
E-16 ERR____ARM_SWI_EXCEPTION___________Defective FLASH chip__________________Replace Main PCA
E-17 ERR____ARM_PREFETCH_EXCEPTION______Defective FLASH chip__________________Replace Main PCA
E-18 ERR____ARM_ABORT_EXCEPTION_________Defective RAM chip____________________Replace Main PCA
E-19 ERR____ARM_RESERVED_EXCEPTION______Defective FLASH chip__________________Replace Main PCA
_________________________________________Defective microprocessor_______________Replace Main PCA
E-20 ERR____AIC_DEFAULT_HANDLER__________Defective FLASH chip__________________Replace Main PCA
E-21 ERR____AIC_SPURIOUS_HANDLER_______Defective FLASH or RAM chip_____________Replace Main PCA
E-22 ERR____CAL_DATA_CRC_FAILURE_________Improper calibration___________________Recalibrate
_________________________________________Defective FLASH chip__________________Replace Main PCA
E-23 ERR____INVALID_DRIFT_INDEX_AT_CAL___Improper calibration____________________Recalibrate
________________________________________Occluded or restricted pressure tube_______Replace pressure tube
________________________________________Defective flow sensor___________________Replace Main PCA
E-24 ERR____UNRECOGNIZED_CAL_VERSION_BY_S__Improper calibration________________Recalibrate
____________________________________________Defective FLASH chip_______________Replace Main PCA
E-25 ERR____DRIFT_FLOW_TOO_HIGH________Occluded or restricted pressure tube________Replace Flow Tube
________________________________________Defective flow sensor___________________Replace Main PCA
E-26 ERR____UI_DISPLAY_FAILURE_____________Defective LCD driver chip_______________Replace Main PCA
E-27 ERR____DRIFT_PRESSURE_TOO_HIGH______Occluded or restricted pressure tube_______Replace pressure tubing
__________________________________________Defective pressure sensors______________Replace Main PCA
E-28 ERR____CAL_DATA_BLANK________________Improper calibration___________________Recalibrate
__________________________________________Defective FLASH chip___________________Replace Main PCA
E-29 ERR____DRIFT_SECONDARY_PRESSURE_TOO_HIGH__Occluded or restricted pressure tube___Replace pressure tubing
__________________________________________Defective pressure sensors_________________Replace Main PCA
E-30 ERR____INVALID_NVDATA_SCHEMA________Normal for first time power up____________Replace Main PCA
__________________________________________Defective EEPROM_____________________Remove & restore power
E-31 ERR____INVALID_NVDATA_LOCK___________Defective EEPROM_____________________Replace Main PCA
E-32 ERR____INVALID_NVDATA_CHECKSUM_______Normal for first time power up___________Remove & restore power
__________________________________________Defective EEPROM_____________________Replace Main PCA
E-33 ERR____NVDATA_STORAGE_ERROR_________Defective EEPROM_____________________Replace Main PCA
E-34 ERR____NVDATA_QUEUE_FULL_____________Defective EEPROM_____________________Replace Main PCA
E-35 ERR____NVDATA_READBACK_FAILURE_______Defective EEPROM_____________________Replace Main PCA
E-36 ERR____NVDATA_RANGE_FAILURE__________Defective EEPROM_____________________Replace Main PCA
E-37 ERR____CORRUPT_RTC_VALUE_____________Defective microprocessor________________Replace Main PCA
E-38 ERR____RTC_NOT_TICKING________________Defective microprocessor_______________Replace Main PCA
___________________________________________Defective crystal______________________Replace Main PCA
E-39 ERR____UI_QUEUE_FULL__________________Defective PCA________________________Replace Main PCA
E-40 ERR____INVALID_BIST_TEST_CALL__________Invalid RASP command________________Reissue RASP command
E-41 ERR____BIST_THREAD_LOCKED_____________Defective PCA_______________________Replace Main PCA
E-42 ERR____ALARM_VOLTAGE_FAILURE__________Defective power supply________________Replace Main PCA
E-43 ERR____12VREF_FAILURE__________________Defective power supply________________Replace Main PCA
E-44 ERR____5VREF_FAILURE___________________Defective power supply________________Replace Main PCA
E-45 ERR____VBULK_FAILURE___________________Defective power supply________________Replace Main PCA
E-46 ERR____NEG15VREF_FAILURE_______________Defective power supply________________Replace Main PCA
E-47 ERR____FL12_SENSOR_RAILED______________Occluded or restricted pressure tube_____Replace flow tube
____________________________________________Defective flow sensor_________________Replace Main PCA
E-48 ERR____PV2_SENSOR_RAILED_______________Occluded or restricted pressure tube_____Replace pressure tube
____________________________________________Defective pressure sensor______________Replace Main PCA
E-49 ERR____FLASH_FAILURE____________________Defective FLASH chip_________________Replace Main PCA
E-50 ERR____UNRECOGNIZED_BOARD_REV_________Needs new software__________________Replace Main PCA
____________________________________________Defective PCA_______________________Replace Main PCA
E-51 ERR____MOTOR_FAILURE___________________Defective motor drive chip_____________Replace Main PCA
E-52 ERR____BLOWER_RPM_FAILED_TOLERANCE____Stalled or locked blower________________Replace Blower
_______________________________________________________________________________Replace Main PCA
E-53 ERR____BLOWER_OFF_CURRENT_HIGH________Stalled or locked motor________________Replace Blower
____________________________________________Defective motor drive chip______________Replace Main PCA
E-54 ERR____BLOWER_ON_CURRENT_HIGH________Stalled or locked motor_________________Replace Blower
____________________________________________Defective motor drive chip______________Replace Main PCA
E-55 ERR____PRINTF_BUFFER_OVERFLOW__________Defective PCA________________________Replace Main PCA
E-56 ERR____THERAPY_EVENT_QUEUE_FULL________Defective PCA________________________Replace Main PCA
E-57 ERR____KEYPAD_STUCK_KEY________________Verify all keys protrude through top_______Align keys with top
____________________________________________Defective Keypad______________________Replace Keypad
____________________________________________Defective pad on PCA___________________Replace Main PCA
E-58 ERR____UNUSED_58_______________________Reserved________
E-59 ERR____UNUSED_59_______________________Reserved________
E-60 ERR____UNUSED_60_______________________Reserved________
E-61 ERR____UNUSED_61_______________________Reserved________
E-62 ERR____UNUSED_62_______________________Reserved________
E-63 ERR____WATCHDOG_FAILURE_______________Defective microprocessor________________Replace Main PCA
E-64 ERR____UNEXPECTED_WATCHDOG___________Defective FLASH chip___________________Replace Main PCA
____________________________________________Defective RAM chip____________________Replace Main PCA
E-65 ERR____UNUSED_65_______________________Reserved____________________________Replace Main PCA
E-66 ERR____RTOS_INIT_FAILURE________________Defective PCA________________________Replace Main PCA
E-67 ERR____SERIAL_QUEUE_FULL_______________Defective PCA_________________________Replace Main PCA
E-68 ERR____SNORE_SAMPLING_THREAD_LOCKED___Defective PCA________________________Replace Main PCA
E-69 ERR____MAIN_EXECUTION_THREAD_LOCKED___Defective PCA________________________Replace Main PCA
E-70 ERR____INTERNAL_RAM_FAILURE_____________Defective microprocessor______________Replace Main PCA
E-71 ERR____EVENT_LOG_QUEUE_FULL____________Defective PCA________________________Replace Main PCA
E-72 ERR____TREND_DIV_BY_ZERO_______________Defective RAM chip____________________Replace Main PCA
E-73 ERR____ROLLOVER_CASE___________________Defective RAM chip____________________Replace Main PCA
E-74 ERR____WRONG_DISPLAY_TYPE______________Defective PCA________________________Replace Main PCA
E-75 ERR____ALARM_CAPACITOR_FAILURE_________Defective PCA________________________Replace Main PCA
E-76 ERR____OVER_PRESSURE___________________Occluded or restricted tube_____________Replace Pressure tubing
____________________________________________Defective PCA________________________Replace Main PCA
E-77 ERR____UNDER_PRESSURE__________________Occluded or restricted tube_____________Replace Pressure tubing
_____________________________________________Defective PCA_______________________Replace Main PCA
E-78 ERR____OVER_PRESSURE_REG_______________Occluded or restricted tube______________Replace Pressure tubing
____________________________________________Defective PCA_________________________Replace Main PCA
E-79 ERR____UNDER_PRESSURE_REG_______________Occluded or restricted tube_____________Replace Pressure tubing
______________________________________________Defective PCA_______________________Replace Main PCA
E-80 ERR____ROTOR_LOCKED______________________Locked Motor_______________________Replace Motor
______________________________________________Defective PCA_______________________Replace Main PCA
E-81 ERR____MOTOR_EDGE_MISSED________________Defective Motor______________________Replace Motor or
______________________________________________Defective PCA________________________Replace Main PCA
E-82 ERR____MOTOR_EDGE_EXTRA_________________Defective Motor______________________Replace Motor
______________________________________________Defective PCA_______________________Replace Main PCA
E-83 ERR____MOTOR_OVERSPEED__________________Defective Motor_____________________Replace Motor or
______________________________________________Defective PCA______________________Replace Main PCA
E-84 ERR____MOTOR_BRAKE______________________Defective Motor_____________________Replace Motor or
______________________________________________Defective PCA______________________Replace Main PCA
E-85 ERR____MOTOR_CURRENT____________________Defective Motor_____________________Replace Motor
______________________________________________Defective PCA______________________Replace Main PCA
E-86 ERR____INVALID_ERROR_CODE________________Reserved________

6.5 SmartCard Error Codes:
Code Label____________________________________User Action
C-1 SMARTCARD_12C_WRITE_FAIL______________________Card inserted upside-down. Remove card and reinsert properly.
__________________________________________________Otherwise, card is corrupt and should be reprogrammed.
C-2 SMARTCARD_BAD_CARD_TYPE______________________Card is not supported by this device.
__________________________________________________Otherwise, card is corrupt and should be reprogrammed.
C-3 SMARTCARD_BAD_CIB_VERSION____________________Card is corrupt and should be reprogrammed.
C-4 SMARTCARD_SCRIPT_DURING_PROVIDER_MODE________Remove card. Exit Provider Mode screens. Then reinsert card.
C-5 SMARTCARD_PRESENT_IN_CAL_MODE________________Remove card. Exit Calibration Mode. Then reinsert card.
C-6 SMARTCARD_BAD_CIB_CHECKSUM___________________Card is corrupt and should be reprogrammed.
C-7 SMARTCARD_NOT_PRESENT________
C-8 SMARTCARD_12C_READ_FAIL_______________________Card inserted upside down. Remove card and reinsert properly.
__________________________________________________Otherwise, card is corrupt and should be reprogrammed.
C-9 SMARTCARD_WRITE_CONFIRM_FAIL_________________Card is corrupt and should be reprogrammed. Otherwise, replace card.
C-10 SMARTCARD_BAD_RI_BRAND______________________Card is corrupt and should be reprogrammed.
C-100 SMARTCARD_BAD_CPB_CHECKSUM________________Card is corrupt and should be reprogrammed.
C-101 SMARTCARD_BAD_CPB_VERSION_________________Card is corrupt and should be reprogrammed.
C-102 SMARTCARD_INVALID_UNIT________
C-103 SMARTCARD_UNKNOWN_CPB_FORMAT______________Card contains a prescription format that is not supported.
___________________________________________________Perhaps card is intended for another device.
C-104 SMARTCARD_UNKNOWN_CPB_PRESCRIPTION________Card contains a prescription type that is not supported.
__________________________________________________Perhaps card is intended for another device.
C-105 SMARTCARD_SCRIPT_PARM_RANGE________________Card contains prescription settings that are
__________________________________________________outside of this device’s range.
__________________________________________________Perhaps card is intended for another device.
C-106 SMARTCARD_BAD_CPB_SCRIPT_READY_____________Card is corrupt and should be reprogrammed.
C-107 SMARTCARD_BAD_CPB_START_ADDR______________Card is corrupt and should be reprogrammed.
C-108 SMARTCARD_BAD_CPB_END_ADDR________________Card is corrupt and should be reprogrammed.
C-109 SMARTCARD_BAD_CPB_ERASE_PERMISSION________Card is corrupt and should be reprogrammed.
C-200 SMARTCARD_BAD_CDCB_VERSION________________Card is corrupt and should be reprogrammed.
C-201 SMARTCARD_BAD_CDB_VERSION_________________Card contains a storage format that is not supported.
_________________________________________________Perhaps card is intended for another device.
C-202 SMARTCARD_BAD_CDCB_CHECKSUM________________Card is corrupt and should be reprogrammed.
C-203 SMARTCARD_BAD_CDCB_CONTROL_BLOCKS__________Card is corrupt and should be reprogrammed.
C-204 SMARTCARD_BAD_CDCB_START_ADDR_______________Card is corrupt and should be reprogrammed.
C-205 SMARTCARD_BAD_CDCB_END_ADDR_________________Card is corrupt and should be reprogrammed.
C-206 SMARTCARD_BAD_CDB_START_ADDR________________Card is corrupt and should be reprogrammed.
C-207 SMARTCARD_BAD_CDB_END_ADDR__________________Card is corrupt and should be reprogrammed.
C-300 SMARTCARD_BAD_UIDB_VERSION___________________Card is corrupt and should be reprogrammed.
C-301 SMARTCARD_BAD_UIDB_CHECKSUM__________________Card is corrupt and should be reprogrammed.
C-302 SMARTCARD_BAD_UIDB_START_ADDR________________Card is corrupt and should be reprogrammed.
C-303 SMARTCARD_BAD_UIDB_END_ADDR__________________Card is corrupt and should be reprogrammed.
C-400 SMARTCARD_BAD_DDCB_VERSION____________________Card is corrupt and should be reprogrammed.
C-401 SMARTCARD_BAD_DDCB_CHECKSUM__________________Card is corrupt and should be reprogrammed.
C-402 SMARTCARD_BAD_DDCB_PROFILE_CONTROL_BLOCKS_____Card is corrupt and should be reprogrammed.
C-403 SMARTCARD_BAD_DDCB_HISTOGRAM_CONTROL_BLOCKS__Card is corrupt and should be reprogrammed.
C-404 SMARTCARD_BAD_DDCB_FOSQ_COMPL_CONTROL_BLOCKS_Card is corrupt and should be reprogrammed.
C-500 SMARTCARD_FILE_OPEN_FAIL________________________Card is corrupt and should be reprogrammed.
C-501 SMARTCARD_FILE_TELL_FAIL_________________________Card is corrupt and should be reprogrammed.
C-502 SMARTCARD_FILE_SEEK_FAIL_________________________Card is corrupt and should be reprogrammed.
C-503 SMARTCARD_FILE_READ_FAIL_________________________Card is corrupt and should be reprogrammed.
C-504 SMARTCARD_FILE_WRITE_FAIL________________________Card is corrupt and should be reprogrammed.
C-505 SMARTCARD_FILE_GET_PTR_FAIL______________________Card is corrupt and should be reprogrammed.
C-506 SMARTCARD_FILE_SET_PTR_FAIL______________________Card is corrupt and should be reprogrammed.

Hi JDS74,

The list you posted is for one of the pre-PRS1 machines, as it references "smartcards". Still useful for folks who have machines from a decade ago.