Georgio wrote:Hello, I'm out of town and need to read my mom's encore card. I have her encorepro card and a infineer card reader, but that's all and it's been so long I don't have a clue what is needed to read the card! Please help!
Do you have one of the Encore software versions on your computer?
If so...
All you have to do is go to the patient list and click on "add patient".
Put her name in and save it.
Open the therapy page for her account (it may just do that for you) and look at the little orange box that expands and look for
"Download from Device"...click on that.
You will get a prompt that says "media doesn't belong to patient" just ignore it (that's because the card hasn't been assigned yet) and tell it to "card is to be returned to patient" and click on download.
It will download and at the same time assign the card to the patient name.
If you don't have Encore on your computer...you are in trouble...the only version I know where to download is a Pro version that needs to install over an already installed version.
You can go here and request Encore Basic.. You have to register and log in and look for the instructions for requesting Encore via email.
http://www.apneaboard.com/adjust-cpap-p ... tup-manual
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