Cushion popping in resmed quattro fx mask

hyperlexis wrote:No wise guy.

Right back at ya! It seems as though you think your opinion is the only right opinion! I notice in several threads where you have posted, its hire an attorney or contact FDA or

hyperlexis wrote:I ordered it weeks ago but the dumbass DMEs I have to deal with didn't get it in until today.

or maybe

Plus the machine will stay within the range prescribed by your actual MD who assumedly knows what she's doing.

I really hate to think that you are questioning a Dr. that you have never even met. How about one more

First, you probably need a consumer fraud/elder law attorney to chat with.

You even questioned Tim from Australia about his knowledge. Just because someone does not share the same opinion as you doesn't make their thoughts or opinions right or wrong. It seems your the know all, done all, been all. I'm surprised that you don't have your own Q & A forum up and running yet, while at the same time replacing the CEO of Resmed. Hell, they should be knocking on your door, begging you to come guide their company. Then you could set everybody right at that company. You could retrain the engineers and then show the research and development department what they are doing wrong! Then after you have set Resmed straight, maybe you can take a bus tour around the U.S. and straighten out all these corrupt Dr.'s DME's and Insurance companies.
We are all here to learn, listen and suggest ideas to one another. If you would listen to others suggestions, opinions or ideas maybe, just maybe you could learn something or possibly open your one way mind to other possibilities. Just remember that honey will attract more flies than vinegar. Glad you like the mask and hope it works out for you!

Sorry to everyone else, I didn't mean to hijack this thread or get in a pis*ing contest with another member. This will be my last post on this matter, as I'm sure he will need to make one last post, to get in the final word!

Hey...He's an attorney...probably looking for a lawsuit.

I think what people have complained of with the QFX is that the 'cushion' is improperly and unexpectedly separating from the hard plastic shell of the mask, during sleep, causing severe leaks and adversely affecting pressures, and hence, treatment. It is an issue with the flange or 'groove' where the cushion is wedged into the mask frame. If you believe the posters, and I have no reason to doubt them, they have treated the masks appropriately, and inserted the cushions as directed, but the cushions keep becoming dislodged. I doubt these people are so inept they have failed to read every line of instructions. And yet still they experience these problems.

If so, then yes, this definitely seems like a design problem that should be reported, investigated and fixed by Resmed.

The QFX is one of the most popular, if not the most popular FFMs without forehead supports, out there. I am sure Resmed will be glad to fix any problems, rather than abandon the entire line. Every product gets updated with time, and as bugs are found. This should be no different. And still, this is a medical device and therefore demands far greater scrutiny and precision than other products. Defects like this should not be tolerated and should be reported to the Mfg., and if nothing is done, than to others. So far, Resmed has not helped these people.

When my mom picked up her machine a couple months ago, I mentioned that my cushion had popped out twice. She said that this used to be a common problem, but the mask had been redesigned with a deeper groove to keep it in better. She also suggested I give it a good cleaning. I had been cleaning the cushion, but not the plastic shell. I cleaned the plastic shell that day, and it hasn't popped out again. So, I suspect that most of the complaints are coming from people who got the plastic shell before it was redesigned, or they are having trouble with the mask when it has gotten a little too much lubrication from natural skin oils. I have had my mask since April 30, and it has only popped out twice in all that time. I am very happy with this mask.

In terms of FF mask ease of cleaning, the Amara is far easier to clean and reassemble, as is the FullLife, and the V2 Hans Rudolph -- they have integrated mask shells and cushions. The Mirage Quattro is also likely easier to clean than the QFX because it has a cushion frame with clips. I'm sure there are other similar, more user friendly designs out there from other manufacturers as well. However any mask like the QFX, requiring daily removal/reseating of a silicone cushion into a narrow sealing channel is going to be a problem and subject the cushion to unnecessary wear and tear. No wonder they are popping out of the QFX. So either the cushion, and/or the mask shell will need replacement on a more frequent basis compared to other FFMs with better cushion designs.

You are making this too complicated. First, you really don't have to clean the cushion every day. Second, all I do is pull the cushion out, swish it in a bowl of soapy water (I used dawn). Rinse under running water, set on a towel to dry. Later, I put it back into the shell. Honestly, it only takes 20-30 seconds to get it back in the plastic shell. I have been using the same cushion since April 30. I do have a new one in case I suddenly need to change it, but the old cushion is working fine. I have washed the plastic shell maybe 3 times.

I sleep on my side. I like to smash my face into the pillow. I toss and turn a lot. This mask gets a lot of use. And I have used it 4 1/2 months so far with no signs of any structural problems or weakness. And it is absolutely easy to clean.

I tried adding another strap: I fit a thin strip thru the top of the springing frame, then sew it to another unused second hand strap going vertically in the middle of the face, up the face to the crown of the head, then strap down to the bottom strap to introduce a vertical force to pull up and against the face.

It did work for 2 nights sleeping right thru, although it needs pressure when fitting (ie against the recommended fitting which is just right), but the 3rd night wasn't sussessful as it woke me up a few times to re-fit again.

bactam wrote:I tried adding another strap: I fit a thin strip thru the top of the springing frame, then sew it to another unused second hand strap going vertically in the middle of the face, up the face to the crown of the head, then strap down to the bottom strap to introduce a vertical force to pull up and against the face.

It did work for 2 nights sleeping right thru, although it needs pressure when fitting (ie against the recommended fitting which is just right), but the 3rd night wasn't sussessful as it woke me up a few times to re-fit again.

I don't doubt your testimony, bactam, but I don't know what the hell you're describing in your short paragraph... however, thanks for resurrecting this year old thread. It's a real lifesaver and I'm going to try some of this stuff tonight with my QFX

I urge all QFX users who are having problems to read from the start.

I did what ziipppp did and it worked last night.

Cheers,

Tung