Need advice please

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
scott122262
Posts: 4
Joined: Fri Jul 15, 2011 6:12 pm
Location: Lake Geneva Wisconsin

Need advice please

Post by scott122262 » Fri Jul 15, 2011 6:35 pm

Hello everyone my name is Scott as you have guessed I am new here and this is my delema. I was diagnosed with sever sleep apnea in May of this year. Today I was told by my insurance company that they will not cover a cpap/bipap machine. There reason was that it is a considered experimental. I then contacted the home care center (I think that's what you call it) to buy a machine myself. Well the machine the doctor prescribed cost over $7000.00! Bottom line is I can't afford that. 90% of the machines I have seen on line are under $1000.00. What would be so special about this 7000 dollar machine?? and do I really need it??
Thanks for reading, Scott

User avatar
Paper_Nanny
Posts: 430
Joined: Fri Apr 15, 2011 3:52 pm
Location: Southern Oregon

Re: Need advice please

Post by Paper_Nanny » Fri Jul 15, 2011 7:06 pm

scott122262 wrote:Well the machine the doctor prescribed cost over $7000.00! Bottom line is I can't afford that. 90% of the machines I have seen on line are under $1000.00. What would be so special about this 7000 dollar machine?? and do I really need it??
Which machine did your doctor prescribe? Did you see the denial from your insurance company? Is it possible it was billed with the wrong code? It seems very silly that they would say xPAP treatment is experimental.

_________________
Mask: FitLife Total Face CPAP Mask with Headgear
Humidifier: DreamStation Heated Humidifier
Additional Comments: DreamSTation DSX500
PR System One BiPAP Auto SV Advanced

User avatar
ameriken
Posts: 1294
Joined: Mon Jun 13, 2011 9:20 am
Location: Colorado

Re: Need advice please

Post by ameriken » Fri Jul 15, 2011 7:18 pm

There was another post floating around here in the past 30 days about someone who's insurance policy would not pay for anything having to do with 'sleep' problems. I don't know if it's a new trend or not.

As for the machine, the basic CPAP's may be under $1000 but some of the more advanced ASV's can run thousands. Do you know what kind of machine it is?
Thinking of quitting CPAP?

No problem, here's the first thing to do when you quit:


Advanced funeral planning. When you give up CPAP, you'll probably need it.

Janknitz
Posts: 8511
Joined: Sat Mar 20, 2010 1:05 pm
Location: Northern California

Re: Need advice please

Post by Janknitz » Fri Jul 15, 2011 7:28 pm

What diagnosis did your doctor give you? I agree it's possible that something was mis-coded, as CPAP's are long established treatment for obstructive and central apenas, BiPaps and ASV for more complex apneas. Nothing experimental about it.

However, if your diagnosis is RERA or UARS, it MIGHT be considered experimental. But those don't usually go along with the designation of "severe apnea".

So the first thing to do is to get hold of your medical records and sleep lab report. You should also get a written copy of the insurance denial and appeal the decision.

In order to do this properly, you will need to request IN WRITING a copy of your "Evidence of Coverage" (EOC). The EOC is the actual contract between you and your insurer. You've probably never seen this EOC because they only send it out on request. States vary on how long an insurer has to send you an EOC when you make a formal written request. Once you receive that, you can look to see if there are any exclusions for sleep apnea therapy or equipment. If there are not, they have to pay.
What you need to know before you meet your DME http://tinyurl.com/2arffqx
Taming the Mirage Quattro http://tinyurl.com/2ft3lh8
Swift FX Fitting Guide http://tinyurl.com/22ur9ts
Don't Pay that Upcharge! http://tinyurl.com/2ck48rm

User avatar
ameriken
Posts: 1294
Joined: Mon Jun 13, 2011 9:20 am
Location: Colorado

Re: Need advice please

Post by ameriken » Fri Jul 15, 2011 8:00 pm

ameriken wrote:There was another post floating around here in the past 30 days about someone who's insurance policy would not pay for anything having to do with 'sleep' problems. I don't know if it's a new trend or not.

As for the machine, the basic CPAP's may be under $1000 but some of the more advanced ASV's can run thousands. Do you know what kind of machine it is?
FYI: viewtopic.php?f=1&t=65601&st=0&sk=t&sd= ... =insurance
Thinking of quitting CPAP?

No problem, here's the first thing to do when you quit:


Advanced funeral planning. When you give up CPAP, you'll probably need it.

scott122262
Posts: 4
Joined: Fri Jul 15, 2011 6:12 pm
Location: Lake Geneva Wisconsin

Re: Need advice please

Post by scott122262 » Fri Jul 15, 2011 8:58 pm

Thanks very much for the advice, I believe this site is going to be a very helpful. I can answer a couple of questions. I do not know what kind of machine the doctor prescribed. 1st thing Monday I will call him and get as much info as i can. I do have the insurance denial letter. Also it was not miscoded my doctor called the insurance co. and talked directly with a doctor that represents the insurance co.
Here is a list of things i need to do and get, If anyone would like to add anything PLEASE feel free to do so.
Call doctor and ask for the prescription and my sleep tests reports.
Call insurance co. to get the "Evidence of Coverage"

User avatar
kempo
Posts: 1023
Joined: Thu Jun 17, 2010 10:09 am

Re: Need advice please

Post by kempo » Fri Jul 15, 2011 9:29 pm

Welcome to the forum Scott. Keep us informed on the latest. There are people here who can give you good advise on dealing with insurance companies.

_________________
MachineMask

User avatar
Emilia
Posts: 1873
Joined: Mon Jul 12, 2010 8:56 am
Location: Florida, USA

Re: Need advice please

Post by Emilia » Sat Jul 16, 2011 12:10 am

As Janknitz said above, ask for the EOC in writing, not via phone. You need a paper trail on that request. Some insurance companies have excellent online platforms in which you can maintain a internal messaging account. Mine does that and all my written requests have been submitted via that system, and they usually respond within 24 hours.
Yes, that blue eyed beauty is my cat! He is a seal point, bi-color Ragdoll. I adopted him in '08 from folks who could no longer care for him. He is a joy and makes me smile each and every day.