I don't think you will need to uninstall Viewer.J-Mac wrote: pugsy, thank you. I now have EncorePro 2.4 but before I install it I was hoping to find out if I have to uninstall EncoreViewer 1 first. Any idea? Naturally if the EncorePro 2.4 installation goes well I shouldn’t need the Viewer software anymore, but... I'm a careful old fart!
On my old computer I had EncoreViewer 1.0 and added Encore Pro 1.8 and ran them both at the same time.
On this computer I have only EncorePro 2.4 because I seem to have misplaced my Viewer disc.
So I can't say for sure but since they are two entirely different programs, I can't imagine any problem.
The only problem I had with EncorePro 2.4 installation was when I didn't read the readme text first, didn't see the password info. Oops, so I uninstalled it and attempted a new install. Darn thing kept telling me it was already there..
Probably needed to run CCleaner but I didn't. Most likely something was left in the registry and I didn't want to go hunting there so I just installed EncorePro again but chose "custom" install and made a minor change and all is well.
I will caution that the password is case sensitive and DON"T try a password 3 times and fail or the whole darn thing locks up. Someone else had this happen to them. Not sure if they ever found a back door.
I really don't think that removing Viewer is needed.
You will need to poke around to find the time zone change. If you can't find it, let me know and I will provide exact location. It is in the business or company preferences though. It can easily be edited. The default time zone is GMT and it plays havoc with the reports.