DME sent wrong supplies

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hannahF
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DME sent wrong supplies

Post by hannahF » Mon Dec 20, 2010 9:49 pm

Ugh - i selected auto delivery for my CPAP replacement pieces - and got "nasal pillows" as a replacement cusion for my quattro FFM.

Will have to be on the phone and suspect the post office to correct this.

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GumbyCT
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Re: DME sent wrong supplies

Post by GumbyCT » Mon Dec 20, 2010 10:26 pm

hannahF wrote:Ugh - i selected auto delivery for my CPAP replacement pieces - and got "nasal pillows" as a replacement cusion for my quattro FFM.

Will have to be on the phone and suspect the post office to correct this.
I am no longer surprised by the things my DME does or does NOT do.

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gecko1977a
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Re: DME sent wrong supplies

Post by gecko1977a » Mon Dec 20, 2010 11:18 pm

when i had Apria, they were constantly sending me a F&P HC385 chamber, when i needed a 325

Now the little local one, they are a hot mess.... I called the other day to order hoses and a chamber, they were not familiar with a CPAP using a short hose between the CPAP and the humidifier.

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LSAT
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Re: DME sent wrong supplies

Post by LSAT » Tue Dec 21, 2010 7:20 am

hannahF wrote:Ugh - i selected auto delivery for my CPAP replacement pieces - and got "nasal pillows" as a replacement cusion for my quattro FFM.

Will have to be on the phone and suspect the post office to correct this.

I don't understand this statement?

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