OT: Locked out of forums!

[SandraR]

Hi, it's Sandra, I tried to log in as I do every day, kept getting message back that my password is incorrect. So, I did the re-set password option, got the email, clicked the verification link, and tried again with new reset password. Still says invalid. Tried again. No luck. (This is the only site I'm having any trouble logging into tonight.) I could not find any contact info to inquire, clicked on the one link I could find, "The Team," but it requires me to log in to access that. :-p Something glitchy going on with the boards today? Or is it just me? Anyone know who I might contact? Thanks.

[ablong]

Sandra I just logged in and it Knows what your name is . i would wight till Tuesday and
an admin will look into It.

[Emilia]

It shows two user names... Sandra and SandraR .... be sure you are trying to log in with the correct combination of user name and password.

[SandraR]

I got this thread posted only by doing so as a guest. Since it would not accept my usual name, "Sandra," because it was already in use (by me, doh), I added the R so it would allow the posting of this topic to be accepted. I imagine it remembers my usual "Sandra" (and notes it) via cookies, or whatever. Probably a feature in place to prevent people from posting with multiple aliases.
Definitely, certain that I had the right name/password combo. The first couple tries, I had a flash of doubt - lol - first instinct as having been brain deprived for awhile before CPAP, I was used to such blunders. But nope, had them in correctly (I log in to this a couple times a day, routine for me). Problem was confirmed when it would not accept the new password that "they" issued me. Silly side note, the password reset/verification email stated at the bottom, if any problems, contact board administrator, but no contact info was provided.

[kteague]

It did that to me a day or two ago. Made me type the hidden word in addition to login and it accepted it.

[SandraR]

It did that to me a day or two ago. Made me type the hidden word in addition to login and it accepted it.

Yes, did that multiple times too!

As ablong said, will wait til tomorrow and see what happens.

Thanks for the replies.

[GumbyCT]

Use notepad or Word to make sure your password keys are working, ya know so you can see your password as it's typed. Sometimes they stop working or get sticky.

IF your keys are working - in the lower RH corner of the forum page, click on "Delete all board cookies" to see if that helps.

[DoriC]

Gumby, just what does Delete All Board Cookies do? Is it something that should be done periodically? I've never used that feature in 2 years and so far have had no problems. Thanks.

[timbalionguy]

Cookies are little tags of information stored in your web browser that allow web pages to recognize you when you log into them. This board has a notorious history of cookie-related problems. They cause symptions similar to what you are experiencing. But fortunately, they are easy to fix.

First try the 'clear all board cookies' feature and see if this solves your problem. If this does not work, most up-to-date web browsers have tools for managing cookies. Just search through them and clear any that seem to be related to this board. As a last resort, you can clear all your cookies. But if you do this, any site for which you have cookies will have to 're-recognize' you the next time you log in.