Ridiculous quotes and deeds by doctors and DMEs
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BlackSpinner
- Posts: 9742
- Joined: Sat Apr 25, 2009 5:44 pm
- Location: Edmonton Alberta
- Contact:
Re: Ridiculous quotes and deeds by doctors and DMEs
tech at DME: This can't affect your eyes, Hold up the mask" from across the desk "See it doesn't leak. In 12 years I have never heard of anyone having problems with eyes. There is no connection to the eyes."
_________________
| Machine: PR System One REMStar 60 Series Auto CPAP Machine |
| Additional Comments: Quatro mask for colds & flus S8 elite for back up |
71. The lame can ride on horseback, the one-handed drive cattle. The deaf, fight and be useful. To be blind is better than to be burnt on the pyre. No one gets good from a corpse. The Havamal
Re: Ridiculous quotes and deeds by doctors and DMEs
ME : "Doctor I'd like to try an APAP machine"
DOC : "Oh you don't want one of those I have seen lots of people have trouble with them, also big government and HMOs love APAPs so that should tell you something"
DOC : "Oh you don't want one of those I have seen lots of people have trouble with them, also big government and HMOs love APAPs so that should tell you something"
Re: Ridiculous quotes and deeds by doctors and DMEs
ME: "I'd like a [specific] full-face mask."
DME: "I'm sorry, but your prescription is for nasal Bi-PAP, which means you are only allowed to use nasal masks, like the one we gave you, according to what the doctor prescribed."
"ME: "Hmm. That's odd, since a full-face mask was used on me during titration. And I wonder why the doctor listed, for example, the Hybrid, at the bottom of the prescription as one possible mask for me?"
DME: [Silence]
ME: "Would you like me to have the doctor call you to explain that 'nasal Bi-PAP' does NOT refer to the kind of mask I am allowed to use, but is simply a way of referring to non-invasive bilevel positive airway pressure therapy?"
DME: "Um, which mask was that again?"
On the other hand . . .
Sleep doc to me after I told him about that incident, (which, turns out, ISN'T the silliest story he'd ever heard about DME RTs): "Jeff, you just let me know what you need and I'll write it on a pad and fax it wherever it needs to be faxed."
Now, THAT's what I call support!
DME: "I'm sorry, but your prescription is for nasal Bi-PAP, which means you are only allowed to use nasal masks, like the one we gave you, according to what the doctor prescribed."
"ME: "Hmm. That's odd, since a full-face mask was used on me during titration. And I wonder why the doctor listed, for example, the Hybrid, at the bottom of the prescription as one possible mask for me?"
DME: [Silence]
ME: "Would you like me to have the doctor call you to explain that 'nasal Bi-PAP' does NOT refer to the kind of mask I am allowed to use, but is simply a way of referring to non-invasive bilevel positive airway pressure therapy?"
DME: "Um, which mask was that again?"
On the other hand . . .
Sleep doc to me after I told him about that incident, (which, turns out, ISN'T the silliest story he'd ever heard about DME RTs): "Jeff, you just let me know what you need and I'll write it on a pad and fax it wherever it needs to be faxed."
Now, THAT's what I call support!
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katestyles
Re: Ridiculous quotes and deeds by doctors and DMEs
To insurance company: What did the DME charge you for the $500 value CPAP machine?
Reply: Three thousand dollars, ma'am
Reply: Three thousand dollars, ma'am
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rested gal
- Posts: 12881
- Joined: Thu Sep 09, 2004 10:14 pm
- Location: Tennessee
Re: Ridiculous quotes and deeds by doctors and DMEs
At the meeting I went to five years ago and described here...
Feb 19, 2005 subject: "Sleep Doctor" doesn't like autopaps
viewtopic.php?t=1461
An elderly fellow who used CPAP asked the Respiratory Therapist:
CPAP user: "Sometimes water drips on my face. Is there supposed to be water in my mask?"
RT: "That's condensation from the humidifier."
CPAP user: "Is there a way to stop that? It keeps waking me up."
RT: "Turn up the heat on your humidifier."
CPAP user: "Turn the humidifier's heat up?"
RT: "Yes."
I caught this guy (the CPAP user) out in the lobby afterwards, too.
Feb 19, 2005 subject: "Sleep Doctor" doesn't like autopaps
viewtopic.php?t=1461
An elderly fellow who used CPAP asked the Respiratory Therapist:
CPAP user: "Sometimes water drips on my face. Is there supposed to be water in my mask?"
RT: "That's condensation from the humidifier."
CPAP user: "Is there a way to stop that? It keeps waking me up."
RT: "Turn up the heat on your humidifier."
CPAP user: "Turn the humidifier's heat up?"
RT: "Yes."
I caught this guy (the CPAP user) out in the lobby afterwards, too.
ResMed S9 VPAP Auto (ASV)
Humidifier: Integrated + Climate Control hose
Mask: Aeiomed Headrest (deconstructed, with homemade straps
3M painters tape over mouth
ALL LINKS by rested gal:
viewtopic.php?t=17435
Humidifier: Integrated + Climate Control hose
Mask: Aeiomed Headrest (deconstructed, with homemade straps
3M painters tape over mouth
ALL LINKS by rested gal:
viewtopic.php?t=17435
Re: Ridiculous quotes and deeds by doctors and DMEs
From one of my old posts:
roster wrote: I had a DME stand in front of me with a new machine I had ordered. The conversation went something like this:
Me: That's not the machine I ordered.
DME: Yes it is.
Me: I ordered A-Flex. That is a C-Flex.
DME: It is an A-Flex.
Me: The manufacturer's writing on the top says C-Flex not A-Flex.
DME: But it is an A-Flex.
Me: (after picking up the machine and looking at the tag on the bottom) Show me where it says A-Flex.
DME: (Picks up machine and looks at bottom and puts it back down) It is an A-Flex.
Me: Show me where it says that. It is not an A-Flex.
DME: Yes it is.
Me: No it is not.
DME: Yes it is.
Me: No it is not.
DME: Yes it is.
Me: (thinking I am retired and have the whole day; she is working and must have other things to do, so I can outlast her; and besides she is an attractive thing so I don't mind standing here in front of her): No it is not.
DME: Yes it is.
Me: No it is not.
DME: Well then show me what an A-Flex is.
Me: Take me to a computer with internet access.
DME: Just a minute. (leaves room)
DME: (Ten minutes later returns to room): I will order you an A-Flex and it should be here next week.
Me: Thank you, I will call next week.
Of course I would not have put up with that crap except my insurance, Cigna was paying 100% if I used Apria as supplier (and the lady was good looking!).
Rooster
I have a vision that we will figure out an easy way to ensure that children develop wide, deep, healthy and attractive jaws and then obstructive sleep apnea becomes an obscure bit of history.https://www.youtube.com/watch?v=0ycw4uaX ... re=related
I have a vision that we will figure out an easy way to ensure that children develop wide, deep, healthy and attractive jaws and then obstructive sleep apnea becomes an obscure bit of history.https://www.youtube.com/watch?v=0ycw4uaX ... re=related
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SleepingUgly
- Posts: 4690
- Joined: Sat Nov 28, 2009 9:32 pm
Re: Ridiculous quotes and deeds by doctors and DMEs
Doctor documents that I said my sleep onset insomnia is resolved.
Doctor orders an actigraph for unclear reasons, and to be a good sport, I wear it and document on a sleep log when I think I was sleeping.
Doctor documents that when I said I was sleeping and when the actigraph said I was sleeping correspond. Doctor proceeds to diagnose me with Paradoxical Insomnia (meaning that I think I'm not sleeping but I really am).
Me: Doctor, you documented that I think I have sleep disordered breathing, but I really don't. Now you've documented that I think I am not sleeping, but I really am. You make me sound like a nut job. Get this diagnosis out of my records.
Doctor orders an actigraph for unclear reasons, and to be a good sport, I wear it and document on a sleep log when I think I was sleeping.
Doctor documents that when I said I was sleeping and when the actigraph said I was sleeping correspond. Doctor proceeds to diagnose me with Paradoxical Insomnia (meaning that I think I'm not sleeping but I really am).
Me: Doctor, you documented that I think I have sleep disordered breathing, but I really don't. Now you've documented that I think I am not sleeping, but I really am. You make me sound like a nut job. Get this diagnosis out of my records.
_________________
| Mask: Swift™ FX For Her Nasal Pillow CPAP Mask with Headgear |
| Humidifier: S9™ Series H5i™ Heated Humidifier with Climate Control |
| Additional Comments: Rescan 3.10 |
Never put your fate entirely in the hands of someone who cares less about it than you do. --Sleeping Ugly
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brain_cloud
- Posts: 430
- Joined: Fri Oct 02, 2009 7:07 pm
Re: Ridiculous quotes and deeds by doctors and DMEs
Good thread you started here, SleepingUgly!!!
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SleepingUgly
- Posts: 4690
- Joined: Sat Nov 28, 2009 9:32 pm
Re: Ridiculous quotes and deeds by doctors and DMEs
This thread is therapy for me -- I need to laugh more and this thread is cracking me up!DreamOn wrote:Good thread you started here, SleepingUgly!!!
_________________
| Mask: Swift™ FX For Her Nasal Pillow CPAP Mask with Headgear |
| Humidifier: S9™ Series H5i™ Heated Humidifier with Climate Control |
| Additional Comments: Rescan 3.10 |
Never put your fate entirely in the hands of someone who cares less about it than you do. --Sleeping Ugly
Re: Ridiculous quotes and deeds by doctors and DMEs
Me too! Some of the things these "professionals" are telling people are absolutely hilarious! But on the other hand it also makes me feel sad because so many uninformed sleep apnea patients are being mislead and aren't getting the most from their therapy. Or they quit out of frustration and lack of support.SleepingUgly wrote:This thread is therapy for me -- I need to laugh more and this thread is cracking me up!
I sure am glad I found this forum! If I would've believed some of the things I was told, who knows where I'd be today.
Last edited by DreamOn on Thu May 20, 2010 4:40 pm, edited 1 time in total.
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TheTwinsMom1
- Posts: 133
- Joined: Thu Apr 08, 2010 1:18 pm
Re: Ridiculous quotes and deeds by doctors and DMEs
Here is mine.
Meet with DME to pick up S8 Machine.
Pick up machine, all is well
I discover this website after fighting rainout, and learn the S9 has a heated circuit.
I call DME to ask about S9, they say they don't carry it and can't supply it.
I call Sleep Clinic, doctor rights new script for S9 autoset with climateline hose, (doctor is cranky cause my first script said I needed a heated circuit)
I call DME about new script
DME says we got your script and your machine is on order, should be here in a week.
Me, wonders hmmmmm, what changed in a week
Meet with DME to pick up S8 Machine.
Pick up machine, all is well
I discover this website after fighting rainout, and learn the S9 has a heated circuit.
I call DME to ask about S9, they say they don't carry it and can't supply it.
I call Sleep Clinic, doctor rights new script for S9 autoset with climateline hose, (doctor is cranky cause my first script said I needed a heated circuit)
I call DME about new script
DME says we got your script and your machine is on order, should be here in a week.
Me, wonders hmmmmm, what changed in a week
_________________
| Mask: Swift™ FX For Her Nasal Pillow CPAP Mask with Headgear |
| Humidifier: S9™ Series H5i™ Heated Humidifier with Climate Control |
APAP Pressure of 12-20, EPR of 3, CMS-50F Oximeter, PapCap, and Regenesis Pillow. 200mg Provigil in the AM. Also diagnosed with Idiopathic Hypersomnia.
Re: Ridiculous quotes and deeds by doctors and DMEs
When I first started CPAP:
DME: This is the CPAP for you (gave me a F&P).
Me: OK, but are there any others that could work for me?
DME: No, this is the most appropriate for you.
Me: mmm
DME: Now we have to give you a mask. Pick one (showed me 5 closed boxes).
Me: OK but can I see them and try which fits best?
DME: No, if you open the box, you buy it.
ME: But is there one that you could recommend?
DME: I don't know, I am not going to use it.
This was my start, years ago. Obviously I have not been to that DME again.
DME: This is the CPAP for you (gave me a F&P).
Me: OK, but are there any others that could work for me?
DME: No, this is the most appropriate for you.
Me: mmm
DME: Now we have to give you a mask. Pick one (showed me 5 closed boxes).
Me: OK but can I see them and try which fits best?
DME: No, if you open the box, you buy it.
ME: But is there one that you could recommend?
DME: I don't know, I am not going to use it.
This was my start, years ago. Obviously I have not been to that DME again.
_________________
| Machine: ResMed AirSense™ 10 AutoSet™ CPAP Machine with HumidAir™ Heated Humidifier |
| Mask: Swift™ FX Nasal Pillow CPAP Mask with Headgear |
| Additional Comments: ResScan 6.0 |
Re: Ridiculous quotes and deeds by doctors and DMEs
Me: I've been doing some research and it seems the pressures should be set to a narrower range closer to the titration.
Dr: Incorrect, that's why you have an auto so let's keep it at 5-18 and let the machine do it's job and find the right pressure.
Dr: Incorrect, that's why you have an auto so let's keep it at 5-18 and let the machine do it's job and find the right pressure.
_________________
| Mask: Mirage Quattro™ Full Face CPAP Mask with Headgear |
| Additional Comments: 14/8.4,PS=4, UMFF, 02@2L, |
"Do or Do Not-There Is No Try"-"Yoda"
"We are what we repeatedly do,so excellence
is not an act but a habit"-"Aristotle"
DEAR HUBBY BEGAN CPAP 9/2/08
"We are what we repeatedly do,so excellence
is not an act but a habit"-"Aristotle"
DEAR HUBBY BEGAN CPAP 9/2/08
Re: Ridiculous quotes and deeds by doctors and DMEs
It felt like I was on a used car lot...
==============================
And while I don't remember the exact wording, it went something like this:
===============================================================
Me: Hello! ...I'd like a replacement mask.
DME: <doubtful look> When was your last replacement?
Me: Certainly longer than six months ago... Maybe a year ago.
DME: <still doubtful> Well, what kind?
Me: Ultra Mirage full face mask... standard medium... not shallow.
DME: <cheerfully holding up an unpackaged mask> Hey! I know... How about a Mirage Series II in large instead?
Me: <now doubtful> Can we just order the right mask in the right size?
DME: <chipper can-do sales attitude> ...And I ALSO have a Mirage Series II in small...
(the names have been changed in the above true-life drama to protect the innocent)
==============================
And while I don't remember the exact wording, it went something like this:
===============================================================
Me: Hello! ...I'd like a replacement mask.
DME: <doubtful look> When was your last replacement?
Me: Certainly longer than six months ago... Maybe a year ago.
DME: <still doubtful> Well, what kind?
Me: Ultra Mirage full face mask... standard medium... not shallow.
DME: <cheerfully holding up an unpackaged mask> Hey! I know... How about a Mirage Series II in large instead?
Me: <now doubtful> Can we just order the right mask in the right size?
DME: <chipper can-do sales attitude> ...And I ALSO have a Mirage Series II in small...
(the names have been changed in the above true-life drama to protect the innocent)