Intellipap Smartlink Software and Windows 7

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
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yellowecho
Posts: 2
Joined: Thu Nov 13, 2008 4:21 pm
Location: Cavan, Ontario, Canada

Intellipap Smartlink Software and Windows 7

Post by yellowecho » Thu Dec 17, 2009 6:48 pm

Having upgraded from Vista to Windows 7, I am unable to get the Smartlink Desktop software to run. I get an error message "could not find the main class org/java/plugin/boot/Boot". I do have the latest version of Java installed. Anyone know how to fix this?
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timbalionguy
Posts: 888
Joined: Mon Apr 27, 2009 8:31 pm
Location: Reno, NV

Re: Intellipap Smartlink Software and Windows 7

Post by timbalionguy » Thu Dec 17, 2009 9:25 pm

Not that familiar with Windows 7.

Do other applications that need Java work well? At what point in the startup do you see this error message?
Lions can and do snore....
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DeVilbiss Marketing
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Joined: Sat Mar 28, 2009 9:35 am

Re: Intellipap Smartlink Software and Windows 7

Post by DeVilbiss Marketing » Sun Dec 20, 2009 4:34 pm

I have forwarded your message to our software engineering team. I will follow up with you as soon as I can.
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DeVilbiss Marketing
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Joined: Sat Mar 28, 2009 9:35 am

Re: Intellipap Smartlink Software and Windows 7

Post by DeVilbiss Marketing » Mon Dec 21, 2009 10:17 am

We have a new version of the SmartLink software (1.6.40) that is compatible with Windows 7. If you forward me your home address, I will be happy to send you a copy. Please note, you will need to uninstall the old version of the SmartLink software and then install version 1.6.40.

Thanks
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