smart card

not so sure · Post by **not so sure** » Sun Dec 06, 2009 7:28 am

How many months data does a Encore smart card hold? I didn't get any data last night i was wondering maybe the card was full
thanks Jim

Gerryk · Post by **Gerryk** » Sun Dec 06, 2009 8:01 am

Jim if you pulled the card out right after you got up you pulled it out too soon before the info was logged. Someone just cleared mine recently and I had about six months or more of data on mine.

Gerry

GumbyCT · Post by **GumbyCT** » Sun Dec 06, 2009 8:04 am

not so sure wrote:How many months data does a Encore smart card hold? I didn't get any data last night i was wondering maybe the card was full
thanks Jim

Most get close to a year.
Have you read this link?
viewtopic.php?f=1&t=46322&p=415807#p415807

Pugsy wrote:Ah.... the mystery of the vanishing data. Known issue with some M series machines. Especially the older models with older firmware.

Ideas have been tossed around but we aren't sure exactly what is going on. If you have some data from last night but not the one page of daily detailed graphs then you likely have been a victim. If you have no data at all from last night then perhaps the card was not quite in far enough. I did that Friday night......

You can search the forum here for similar discussions about this event "missing data".

I had this happen on occasion and the next night the daily details would return for the next night. Funny thing is that since I got the new auto AFlex machine with much newer firmware I haven't had it happen once and I haven't reformatted the card. Been using it since Sept 12 and letting it be to see if it would have missing details and so far it has not happened but happened with the auto CFlex.

Do you need to prove compliance to the insurance company?

Search for missing data to read more.

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