Encore Pro 1.8 "Unable to Connect to specified Database"

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
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remstarcpap
Posts: 319
Joined: Mon Feb 16, 2009 2:17 pm

Encore Pro 1.8 "Unable to Connect to specified Database"

Post by remstarcpap » Mon Feb 16, 2009 2:28 pm

Hi, When I start Encore Pro I get the error Unable to Connect to specified Database". I've allowed Encore Pro access to the internet in ZoneAlarm Firewall (I don't use Windows Firewall). Any thoughts on how to correct this? Thanks.

Never mind, I was able to fix it. Turns out that the program hadn't installed fully due to my firewall. Turned it off for a few minutes, installed, and everything works.

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Last edited by remstarcpap on Mon Feb 16, 2009 3:04 pm, edited 1 time in total.

mindy
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Re: Encore Pro 1.8 "Unable to Connect to specified Database"

Post by mindy » Mon Feb 16, 2009 2:31 pm

hmmm - I had that once but can't remember how I fixed it. Make sure the database name is set up correctly in EncorePro. I may have had to reinstall. GumbyCT and others seem to know a good bit about EncorePro's eccentricities .

Mindy

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Catnapper
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Re: Encore Pro 1.8 "Unable to Connect to specified Database"

Post by Catnapper » Mon Feb 16, 2009 2:37 pm

You need to turn on the SQL Server Service Manager. It could be lurking in the task bar at the bottom right of your screen.

Catnapper