Screwed up dates on RemStar Pro2 reports?

Okay, so in a previous post I asked about whether the Remstar Pro 2 machine was data capable and found out it was. It is my father-in-laws machine that he has had for about three years. So I finally got my card reader for my own machine and then took it over to his place and helped him download his data so he could see it. Well, all the dates on the report were from 5/1998 to 10/1998. He didn't even have the machine then. Is there a way to properly reset the dates to the current dates? This is the first time the data has ever been downloaded from his machine. It came out as a nice PDF file, just with all wrong dates. Is there a clock function on this machine to set the proper date, or is it a function of the smart card? Does it need to be reformatted to show the proper date?

I'm sure someone has run into this before. Please let me know what your fix was.

Tracy

Tracy, I understand that the date will be set by your computer via the smart card. Do let us know how you make out.

Okay - I am going to wing it.

There is a clock but it can only be reset by the maintenance people. I believe the factory sets it to GMT. There is a battery inside the cpap which is soldered in. It might have gone dead as it keep the time / date I believe. Now this is where I am also confuse - the card once read is supposed to reflect now the time on the computer for the downloads. People ask about changing the time on the encore displays all the time as the CPAPs do lose a few minutes a month.

Maybe Wulfman or Handgunner45 can help.

From the manual -

"The REMstar Auto with C-Flex and REMstar Pro 2 are delivered with the
Encore SmartCard installed. Information is stored in a small silicon chip
embedded into the card. When installed into the into the devices, the
SmartCard records the date, time at pressure, pressure levels, and other
information on the sleep session. Using the Encore Pro Software, the
usage data can be automatically downloaded and viewed."

Well, the weird thing is that the date the report was generated was today's date and was at the top of the PDF report. It was the usage dates in the report itself showing dates when used, leak rate, and apnea events per day that was totally off. From this I gather that it would be a setting either on the smart card itself or in the machine itself that is incorrect. Like I said, this is the first time this information has been downloaded from this machine, but it is only three years old, but it is showing dates from well over ten years ago. Before the machine was made, lol. Makes sense if it was an internal battery or something like that. Just don't know for sure or what to do.

I used to have a Mac with an internal battery that went. It would reset the dates on a lot of the programs back to some original Apple Corp date and the monitor would be grays instead of color on every start up. Once the battery was replaced these problems went away. That was a battery I could replace myself easily once Radio Shack ordered the right one and it came in. You see similar problems in old phone where the numbers in memory die when the battery dies and the phone has no power.

I expect the dates you are seeing are when date Encore Pro was first developed or the pre-legacy series with card was first around.

I think as long as you are getting data right now, don't knock it. Just keep a record of how to translate the dates.

I don't know if you have Pro or Viewer. In pro you can create many patients and until you know better, I would suggest a new one for each download maybe giving the date as part of the name such as the next patient would be December Twentyfive if you were downloading today. You can download the same data off the card many times as long as it isn't erased if you find the dates keep rolling on instead of always resetting to the same starting date.

Was the smartcard a new one or newly formatted? If it has been in the machine for a long time and is not new or newly formatted you might try formatting the card and see if that helps.
If you have Encoreviewer you can use a utility available at http://www.mycpap.org to format the smartcard.

Dale

tdm5032c wrote:Well, the weird thing is that the date the report was generated was today's date and was at the top of the PDF report. It was the usage dates in the report itself showing dates when used, leak rate, and apnea events per day that was totally off. From this I gather that it would be a setting either on the smart card itself or in the machine itself that is incorrect. Like I said, this is the first time this information has been downloaded from this machine, but it is only three years old, but it is showing dates from well over ten years ago. Before the machine was made, lol. Makes sense if it was an internal battery or something like that. Just don't know for sure or what to do.

The CPAP motherboard ("PCA" in CPAP terms) battery has died. It's a typical computer wafer battery (CR2032), but there is some sophisticated equipment and software needed to reset everything. The time is set to GMT in these Respironics machines when they are put together and tested at the factory......and that's where they would probably have to be sent to be re-set and a new battery installed. (There are some DME locations that are capable of doing that, but they're hard to find.) The reason it showed today's date on the report is because that part of the date is taken from the computer when downloaded......and if the CPAP machine had the correct time in it, the Encore software would adjust the GMT time to your timezone and it then it would all be in sync.

The machine time cannot be reset with the smart card.


Den

deerhound wrote:Was the smartcard a new one or newly formatted? If it has been in the machine for a long time and is not new or newly formatted you might try formatting the card and see if that helps.
If you have Encoreviewer you can use a utility available at http://www.mycpap.org to format the smartcard.

Dale

How long the smart card was in the machine shouldn't matter. It'll only hold the most recent 7 days/nights of detailed data and about 330 - 350 nights of compliance (including detailed) data.

Den

Thanks for the information Wulfman. I was thinking it was something along those lines. Since all of the data itself was correct, I figured it had to be an internal clock function in the machine that was screwed up. I'll see if there are any DME's locally that can fix it. I wouldn't let my DME (Apria) touch it even if they paid me to fix it, lol.

Tracy