ACR38 Smart Card Reader troubleshooting

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
bigk
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Re: ACR38 Smart Card Reader troubleshooting

Post by bigk » Fri Dec 26, 2008 10:23 pm

ziggytosh wrote:
bigk wrote:It's usually an incompatibility (resource conflict) with a wireless network card. If you disable the wireless it will work.
LOL. That worked like a charm first try. You are a god among men. Thanks!
Yep.

When I called Resmed Tech Support, I thought they were full of chit - then I tried it and nearly died when it fixed it. There have been a few people on here this tip worked for. It still seems so far fetched to me though. LOL.

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jdm2857
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Re: ACR38 Smart Card Reader troubleshooting

Post by jdm2857 » Tue Jun 30, 2009 9:24 pm

I just had the same problem with devicescan2.exe terminating abnormally.

I tried disabling the miniPCI wireless card through its software package. That didn't help.

Then I disabled it through device manager (Right-click My Computer, click Properties, click the Hardware tab, click Device Manager button, expand Network Adapters, double-click on the wireless adapter, click on the General tab, select Do Not Use Device (disable) in the Device Usage drop down at the bottom of the window, click OK.)

At first ResScan still didn't work properly. But after closing ResScan and restarting it, it found the card reader and card.

EDIT: I find that after disabling the wireless card, the first time I start ResScan it does not work. But if I close it and open it again, the card reader is detected.

I have data!
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secret agent girl
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Post by secret agent girl » Wed Dec 30, 2009 8:23 am

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