Well explained, with Class! Jimbeckypolk wrote:Dear Forum and cpapernewbie,
I apologize because I should have read the description of the auction more carefully. Cpapernewbie's question was 'why can't I bid on an Auto CPAP?' and I knew the system would let him if he was bidding in an APAP category, so I was focused on the auction category, not the title. The auction number was in the Auto BiPAP category, and M Series BiPAP Auto with BiFlex and M Series Auto CPAP with CFLEX are very similar titles. The seller made a listing error and I missed it.
cpapernewbie emailed me back about the title and I suggested he contact the seller to verify which machine was being auctioned. The seller's response indicated that he had made a mistake in the category so I contacted him, confirmed it, changed the category for him and emailed cpapernewbie to let him know he could go ahead and bid. I also emailed the bidder who had bid with a BiPAP Rx to let him know that he would be unable to place further bids. Since the seller responded so quickly we were able to take care of it all on Friday before end of business.
It's true that sellers can list items in any category they want right now. We audit the listings to try to find errors and we are developing systems to do so, as well as keep incorrect listings from happening. It's a work in progress. With over 400 auctions going last week, it helps to hear from the marketplace about problems or concerns. And usually we are able to respond quickly.
By the way, I am reluctant to correct my boss but I actually started with CPAP.com in May, 2002! What I take most pride in though is that I was John Goodman's first full-time employee when he began his company 15 years ago. It's nice to meet you all.
is an Auto A-Flex device a BIPAP?
Use data to optimize your xPAP treatment!
"The art of medicine consists in amusing the patient while nature cures the disease." Voltaire
"The art of medicine consists in amusing the patient while nature cures the disease." Voltaire