? for M Series Owners

Bamalady · Post by **Bamalady** » Fri Aug 10, 2007 1:22 pm

Did you get a piece of flexible tubing? In the User Manual, the tubing is shown as being included. It wasn't.

I just changed DMEs. Now I am wondering if I am dealing with another Light-fingered Larry???

Guest · Post by **Guest** » Fri Aug 10, 2007 1:24 pm

you mean the hose? Yes, mine came with the hose, adapter, travel bag and manuals.

Wulfman... · Post by **Wulfman...** » Fri Aug 10, 2007 1:27 pm

Shows as being included on CPAP.COM's website.

https://www.cpap.com/productpage-advanced.php?PNum=2197

(I thought that guy's name was Louie)

Den

Guest · Post by **Guest** » Fri Aug 10, 2007 1:29 pm

Snoredog-

OK, thanks. Yes, it shows a piece of flexible hose or tubing but none was in the bag, nor was the adaptor.

I guess I will have to call. Geeze!!

Vettecraze · Post by **Vettecraze** » Fri Aug 10, 2007 1:30 pm

Are you referring to the hose or the elbow?
They did away with the elbow because of problems with it, but the hose should have been included.

Guest · Post by **Guest** » Fri Aug 10, 2007 1:31 pm

Thanks Den. Maybe Louie was in the other room where he took the machine to set it up.

BrianRT · Post by **BrianRT** » Fri Aug 10, 2007 1:33 pm

If you're talking about the swivel adapter, then no, they stopped including them even though the manual hasn't been updated.

Here's an article going into detail about it

http://www.cpap-supply.com/Articles.asp?ID=144

Guest · Post by **Guest** » Fri Aug 10, 2007 1:33 pm

Vettecraze-

It did state that the adaptor ...elbow...might not be included. But there was no hose either.

Guest · Post by **Guest** » Fri Aug 10, 2007 1:35 pm

BrianRT-

Nope, was asking about the tubing/hose.

Babette · Post by **Babette** » Fri Aug 10, 2007 1:38 pm

I believe the hose is not included in the purchase of the machine. You have to buy it separately.

The swivel is no longer included in the purchase of the M series, but I believe you can get it from various suppliers.

BTW - I've had no problems with my swivel condensating and leaking on my nightstand. BUT, I made my hose cover a little extra long, and it covers the swivel, so that may be keeping the condensation at bay, or absorbing any moisture.

Cheers,
B.

Guest · Post by **Guest** » Fri Aug 10, 2007 1:46 pm

But Babette, the manual says the hose is included. I wanted to ask though, before assuming the wrong thing.

Babette · Post by **Babette** » Fri Aug 10, 2007 1:55 pm

Bama, Respironics printed the manual. They are not the SELLER of the machine. The SELLER sells the hose separately. That's just the way it is.

Check your insurance statement. I believe my DME charged my insurance $25 for the $8 hose he supplied me....

Good luck!
B.

___H · Post by **___H** » Fri Aug 10, 2007 2:00 pm

Hose came with mine.

Then again, I don't seem to have to deal with issues from my supplier. They have been excellent.

Babette · Post by **Babette** » Fri Aug 10, 2007 2:02 pm

Oh yeah, I got a hose with my machine from my DME. Who charged me $25 for it, as well as $10 each for the grey foam filters, and $10 each for the white paper filters.

When I ordered my APAP from CPAP.com, it clearly stated what came with it, and I ordered a separate hose.

Cheers,
B.

Wulfman... · Post by **Wulfman...** » Fri Aug 10, 2007 2:06 pm

Back when I was about to get into this, one of the local DMEs was pricing out everything individually......they wanted to charge $60 for the hose and about $260 for the UMFF and then another $60 for the headgear (at that time the UMFF was $139 w/headgear at CPAP.COM) . Not a chance!!!

I'd put some pressure on them to include the hose, if I were you.

Den