So what about the poor schlobs who bought used machines other than through a DME? Are they just out of luck?Q: How do patients receive their new S8 device?
Most patients will receive notification from their medical equipment supplier on how to obtain a new S8 flow generator.
A tardy report ResMed Vantage S-8 recall unit
Re: A tardy report ResMed Vantage S-8 recall unit
So what happens if you have bought a machine off of auction or other private sale, and later there is a new recall? According to the ResMed website on this recall,
Re: A tardy report ResMed Vantage S-8 recall unit
i had 2S8 escapes - bought overseas (in US) & so I contacted Resmed Aust & they unhesitatingly replaced both - no arguments that I bought them on Yahoo auctions. I told the where i got them.
Their respons impressed me quite a bit.
DSM
Their respons impressed me quite a bit.
DSM
xPAP and Quattro std mask (plus a pad-a-cheek anti-leak strap)
Re: A tardy report ResMed Vantage S-8 recall unit
Yeah, generally with recalls, most companies don't argue as long as the serial matches the main listing. They don't need/want any type of bad pr...let alone end up in court over a fire or even worse.
_________________
Mask: AirFit™ P10 Nasal Pillow CPAP Mask with Headgear |
Humidifier: S9™ Series H5i™ Heated Humidifier with Climate Control |
Additional Comments: Also S8 Elite w/humidifier |
- birdshell
- Posts: 1622
- Joined: Sun Mar 26, 2006 11:58 am
- Location: Southeast Michigan (Lower Peninsula)
Re: A tardy report ResMed Vantage S-8 recall unit
Yes, ResMed has replaced all of those defective machines...and they were all scrapped. Maybe I'm not quite thinking straight, but it seems to me that they could have been repaired/restored and distributed to those who do not have adequate insurance or funds but NEED treatment.
However, I don't know about soldering to the motherboard, so...I could be wrong.
Karen,
Who hates waste

P.S. Although I had mine replaced, the "bad" DME (who has messed up a few other CPAP equipment problems) still is sending me letters to say that I need to bring mine in for replacement. Hey, do you think I could get a new machine again? LOL
Be kinder than necessary; everyone you meet is fighting some kind of battle.
Click => Free Mammograms
Click => Free Mammograms
Re: A tardy report ResMed Vantage S-8 recall unit
Or just stockpiled for parts to build the new II's out of. Jim
Use data to optimize your xPAP treatment!
"The art of medicine consists in amusing the patient while nature cures the disease." Voltaire
"The art of medicine consists in amusing the patient while nature cures the disease." Voltaire
Re: A tardy report ResMed Vantage S-8 recall unit
Thanks, all, for the helpful replies to my question!
- yorkiemum01
- Posts: 377
- Joined: Sun Feb 24, 2008 6:45 pm
- Location: In the woods, (Lake Norman) NC
Re: A tardy report ResMed Vantage S-8 recall unit
Yes, these replies are very comforting.
Looking forward to the arrival of my machine......and telling
the DME to come pick up their costly rental! Glad to hear
Resmed will back their product even in a private sale.
Looking forward to the arrival of my machine......and telling
the DME to come pick up their costly rental! Glad to hear
Resmed will back their product even in a private sale.
_________________
Mask: Mirage Quattro™ Full Face CPAP Mask with Headgear |
Additional Comments: pressure is 11, began cpap tx 2/25/08. Also use Chiro-Flow Pillow. |
Live simply. Love generously. Care deeply. Speak kindly. Leave the rest to God. And remember - the richest person is not the one who has the most, but the one who needs the least.