I'm getting really mad at CPAP.com

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
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Miss Emerita
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I'm getting really mad at CPAP.com

Post by Miss Emerita » Sat Jun 01, 2024 11:08 am

Despite Pugsy's best efforts, CPAP.com has not yet met two critical needs for this forum:

1. Fixing the connectivity problems, and

2. Making it possible for the moderator to delete old attachments. (Ideally, the moderator could also deputize other forum members to help with this.)

What is wrong with CPAP.com? Is this increasingly dysfunctional site their idea of good advertising?

And I can't help but feel that by their inaction, they are in effect dissing Pugsy, who is the heart, soul, and brain of this forum, as well as all the other amazing people who contribute so helpfully.
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Julie
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Re: I'm getting really mad at CPAP.com

Post by Julie » Sat Jun 01, 2024 12:32 pm

Double ditto re Pugsy (and you)!

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chunkyfrog
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Re: I'm getting really mad at CPAP.com

Post by chunkyfrog » Sat Jun 01, 2024 7:44 pm

I add a million "ribbits" to that!

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Dog Slobber
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Re: I'm getting really mad at CPAP.com

Post by Dog Slobber » Sat Jun 01, 2024 7:48 pm

CPAP.COM (AKA: The absentee landlords) should be ashamed of themselves. The disrespect they show Pugsy, regular contributors, and users in need of assistance is obscene.

These forums are not great because of them, they are great despite them.

The forum's popularity is because of its members. Many of whom often refer users to purchase items from CPAP.COM.

They obviously think it's OK to just stick a forum up, let others do the work for them, let others manage it with limited tools, and their gratitude is shown with silence.

The current problem is just one more in a long string of similar occurrences.

The current problem:
Dog Slobber wrote:
Thu May 16, 2024 8:30 am
The root cause of the forum problems is because CPAP.com and the Goodmans have become absentee landlords.

...

The Page navigation problem from last October:
MaskedSleeper wrote:
Fri Oct 13, 2023 6:49 am
Since signing up I've been getting the attached error message every time I navigate to a different page within the website, and it's made navigating the site quite difficult. I tried sending an email to the email address on the error message, but it gets returned as undeliverable. Has anyone else had this same problem? Is there a workaround for it?

Image

The Avatar problem from May 2023
Dog Slobber wrote:
Tue May 09, 2023 5:57 am
It's been this way for a while, and given how the hosts have become absentee landlords, I don't see it being resolved in any time soon.

...
The Attachment problem which has been going on for 2 years:
Dog Slobber wrote:
Tue Oct 11, 2022 11:50 am
Nothing to do with software, it's because of the absentee landlords.

...
The double posting and time out problem:
Pugsy wrote:
Sat Oct 10, 2020 8:21 pm
Anyone else having issues when they post?
Specifically you get the message "someone has posted something since you started composing" "do you want to edit your response"...and the person who posted was yourself?
It wants to keep double posting my replies.

...

Other problems:
  • Database error problem
  • Too many redirects problem
  • Spamming problem
Every time the forum needs attention, it takes weeks to get their attention, then weeks for them to respond, then weeks to escalate it, then weeks to resolve.

They are becoming the Philips Respironics of the CPAP forum world.

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Dog Slobber
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Re: I'm getting really mad at CPAP.com

Post by Dog Slobber » Sat Jun 01, 2024 7:51 pm

Ironically, upon submitting the above post, the problem occurred and the post was lost.

Fortunately, I buffered it with a CTRL-A, CTRL-C.

How many have lost posts, or responses and then not bothered to recreate it.

CPAP.com, do you give a crap about your forum members, many of whom are your retail customers?

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chunkyfrog
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Re: I'm getting really mad at CPAP.com

Post by chunkyfrog » Sat Jun 01, 2024 7:54 pm

I have lost so many posts, due to forgetting to save--FIRST!
I am so FED UP.

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lazarus
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Re: I'm getting really mad at CPAP.com

Post by lazarus » Sat Jun 01, 2024 8:53 pm

Yep.

I assume CPAP.com is no longer in a position to afford to provide what it takes to run a dependable, functioning forum. Newbies are better off continuing to go elsewhere and letting this place continue to grind to a halt, as things stand now.

If it all ever gets fixed, post a sticky at the top so I'll know when it's safe to come back and start posting again. Until then, I'll focus on more productive stuff that relates to improving quality of life, like rearranging my sock drawer.

My respect for you fine, helpful posters remains, though. If all of you decide to bail and focus on a forum elsewhere, post where you go so I'll know where to look for you.

As da boids sang, "There is a season--turn, turn, turn . . ."

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Rubicon
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Re: I'm getting really mad at CPAP.com

Post by Rubicon » Sun Jun 02, 2024 3:14 am

lazarus wrote:
Sat Jun 01, 2024 8:53 pm
I assume CPAP.com is no longer in a position to afford to provide what it takes to run a dependable, functioning forum.
I was going to go with "cheap bastards" myself.

Where's HangFire when you need him?

I think checking in has simply become a bad habit.

Perhaps going Cold Turkey is the best plan. Change PW to a bunch of random characters and don't save/remember it.

See ya Jeff.
Freeze this moment a little bit longer.
Make each sensation a little bit stronger.
Experience slips away.

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Air Jordan
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Re: I'm getting really mad at CPAP.com

Post by Air Jordan » Sun Jun 02, 2024 7:51 am

Rubicon wrote:
Sun Jun 02, 2024 3:14 am
Where's HangFire when you need him?
Who/what is HangFire?
Jordan

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Dog Slobber
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Re: I'm getting really mad at CPAP.com

Post by Dog Slobber » Sun Jun 02, 2024 8:05 am

Air Jordan wrote:
Sun Jun 02, 2024 7:51 am
Rubicon wrote:
Sun Jun 02, 2024 3:14 am
Where's HangFire when you need him?
Who/what is HangFire?
memberlist.php?mode=viewprofile&u=69040

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Miss Emerita
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Re: I'm getting really mad at CPAP.com

Post by Miss Emerita » Sun Jun 02, 2024 11:07 am

lazarus wrote:
Sat Jun 01, 2024 8:53 pm
If all of you decide to bail and focus on a forum elsewhere, post where you go so I'll know where to look for you.
I've posted for a while over on Apnea Board with the user name Dormeo. I'd find it really hard to stop visiting this forum, which has meant a lot to me, but already my effort to make this post has failed twice. Life is too short for this.
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Pugsy
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Re: I'm getting really mad at CPAP.com

Post by Pugsy » Sun Jun 02, 2024 11:36 am

lazarus wrote:
Sat Jun 01, 2024 8:53 pm
My respect for you fine, helpful posters remains, though. If all of you decide to bail and focus on a forum elsewhere, post where you go so I'll know where to look for yo
I don't know about the others but I won't be going to any other forum.
I will just retire if it should come to that. I will do like Rested Gal.....get busy with my gardening and flowers and all that.

Jason's forum would have been my first choice but his forum has imploded and no longer functioning at all and I don't think he plans to fix it.

I won't do the apneaboard forum either. I have zero patience for all their rules and regulations over there.

Doesn't leave me with any decent options and to be honest.....I am getting a bit burned out.
Same old questions, same old responses and same old bull shit. No one bothers to really research their problems or potential solutions. Same old know it alls that think that the world should revolve around them and their thoughts.
I haven't seen a new problem in years.
My patience level would have to climb a mountain to just get to 0.0. It's in the red right now.

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sauerkraut
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Re: I'm getting really mad at CPAP.com

Post by sauerkraut » Sun Jun 02, 2024 1:36 pm

Miss Emerita;
That is a great prifile picture You use ..
You gave Me some good advice over on the Apnea Forum ..
Thanks ..

Pugsy;
Its to bad things have come to that kind of a head for You ..
I can't really help any of it, But the Best Of Luck in what ever
You decide to do !!
Reading threads You have given alot of good advice since I
have been a member here ..
The owners shouldn't put anyone into that kind of position !!

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Miss Emerita
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Re: I'm getting really mad at CPAP.com

Post by Miss Emerita » Sun Jun 02, 2024 1:55 pm

Pugsy wrote:
Sun Jun 02, 2024 11:36 am
Doesn't leave me with any decent options and to be honest.....I am getting a bit burned out.
Same old questions, same old responses and same old bull shit. No one bothers to really research their problems or potential solutions. Same old know it alls that think that the world should revolve around them and their thoughts.
I haven't seen a new problem in years.
My patience level would have to climb a mountain to just get to 0.0. It's in the red right now.
Pugsy, it's painful to read about your burnout. You've been such an incredible figure in the apnea world for so long, helping countless people preserve their health and get a decent night's sleep. If you decide to cultivate your garden, I hope it gives you great pleasure. (I remember early on after I joined you mentioned straining your back building a stone wall on your property. I was in awe of you starting right there!)
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Miss Emerita
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Re: I'm getting really mad at CPAP.com

Post by Miss Emerita » Sun Jun 02, 2024 1:57 pm

sauerkraut wrote:
Sun Jun 02, 2024 1:36 pm
Miss Emerita;
That is a great prifile picture You use ..
You gave Me some good advice over on the Apnea Forum ..
Oh, I'm so glad I could be of help! And yes, isn't that a gorgeous picture? I should upload it here. Oh wait, ....
Oscar software is available at https://www.sleepfiles.com/OSCAR/