Phillips / Philips Respironics recent recall notice discussion thread

[Pugsy]

So, if anyone hears of a good deal on a low-hour bipap, let me know.

http://cpaptalk.com/viewtopic/t182399/L ... -SALE.html

[packitin]

Thank you, Pugsy

[KingSnore]

I have a question that may not have a simple answer but figured it's worth a try. So if Philips sends out replacement DS2s to everyone with a Dreamstation or System One, would I be able to take that DS2 to a DME and be honest about things like "I don't really trust Philips at this point, do you have a policy about taking unused equipment and putting its value toward a product from a competing brand?"

Current DME is LinCare but I have no qualms about switching to another, I've looked at Med Resources and they seem promising.

I want an Aircurve Vauto, or AS10 or 11. I don't care if it costs an extra bit of money.

[HairyReasoner]

will someone please watch this video by an australian fellow taking apart a Phillips system one to pull out the foam.

https://www.youtube.com/watch?v=SQnJAF3bm98

you can fast-forward to minute 7 to see the actual foam and where it resides in the machine

The foam is only in the casing and does not involve the airflow...as far as I can see.
Several people commented on the video that the issue is off gassing. But I am still at a loss to understand how any actual particles enter the airway.
Also, the main filter on the machine is a similar piece of foam.

Perhaps that indicates their main concern is the gassing.

[nmevan]

I just watched this video for the 5th time
About how to remove the foam from the Phillips System One
https://www.youtube.com/watch?v=SQnJAF3bm98
around 7 minutes into the video is the important info

on the Phillips System One...the air does not pass through or over the sound dampening foam. The air intake is completely isolated from the foam. So WTF?

Please watch the video yourself and take a good look when the machine is apart, and especially when it is put back together...you will see what I am talking about.

[amenite]

I just watched this video for the 5th time
About how to remove the foam from the Phillips System One
https://www.youtube.com/watch?v=SQnJAF3bm98
around 7 minutes into the video is the important info

on the Phillips System One...the air does not pass through or over the sound dampening foam. The air intake is completely isolated from the foam. So WTF?

Please watch the video yourself and take a good look when the machine is apart, and especially when it is put back together...you will see what I am talking about.

It's true that that particular video does not show it clearly, however I just removed the filters from my 560P and peeked in there, and sure enough there is a gaping hole in the outer housing behind said filters where the air passes right over the sound dampening foam bed which is clearly visible. It would also be palpable for me if my big fat sausage fingers could get in there. They aren't recalling 4 million units for no reason. I would disassemble one and show you more clearly, but I'm looking to get mine fixed and resell them for beer money since I'm now officially on the Resmed train. And I'm keeping the oldest one for evidence. You never know.

[nmevan]

I'm afraid I don't know what a 560P is...but I own a phillips system one (which is recalled) and that is what the video I posted the link to shows....in that video the intake channle goes straight from the motor to the outside of the unit

I suppose that if the seals were faulty that the intake could inadvertently suck in air that was around the foam?...maybe?...but no one is talking about that...at least that I have heard of...but even then, the air is going to come from the least resistance, which is from the outside of the machine through the air intake channel

also...there are no holes in the housing of the unit for air to even come through the foam

as for the recall...one can't automatically say that recalling all such devices is warranted...and that just because they are doing it that it makes perfect sense

now...if the foam was in direct proximity to the intake of air, I would understand...if the air intake came through or over the foam, but as far as I can tell with this particular machine, that is not the case

[Pugsy]

I'm afraid I don't know what a 560P is...but I own a phillips system one (which is recalled)

The model 560 P is the System One 60 Series Auto CPAP machine....commonly called the apap.

[amenite]

I'm afraid I don't know what a 560P is...but I own a phillips system one (which is recalled) and that is what the video I posted the link to shows....in that video the intake channle goes straight from the motor to the outside of the unit

I suppose that if the seals were faulty that the intake could inadvertently suck in air that was around the foam?...maybe?...but no one is talking about that...at least that I have heard of...but even then, the air is going to come from the least resistance, which is from the outside of the machine through the air intake channel

also...there are no holes in the housing of the unit for air to even come through the foam

as for the recall...one can't automatically say that recalling all such devices is warranted...and that just because they are doing it that it makes perfect sense

now...if the foam was in direct proximity to the intake of air, I would understand...if the air intake came through or over the foam, but as far as I can tell with this particular machine, that is not the case

I looked again and sure enough I can see up into that air intake pathway the surface of that sound dampening foam bed going up that channel. If you think there are nicely sealed pathways for the air that are not in contact with the foam, you're kidding yourself. Note in that video how there's dust on the foam bed he removed from the machine, and before getting to that point he also notes dusty film on the circuit board and LCD display. The air is all over the interior of that unit. There's no isolation of the air path.

[palerider]

Wondering

the foam surrounds the motor for noise reduction. It is not in the airway as far as I know.
How can the material get into the airflow?

because it doesn't work the way you think it does, the foam surrounds the airpath, not the motor. The foam is part of the airpath.

[palerider]

will someone please watch this video by an australian fellow taking apart a Phillips system one to pull out the foam.

https://www.youtube.com/watch?v=SQnJAF3bm98

you can fast-forward to minute 7 to see the actual foam and where it resides in the machine

The foam is only in the casing and does not involve the airflow...as far as I can see.
Several people commented on the video that the issue is off gassing. But I am still at a loss to understand how any actual particles enter the airway.
Also, the main filter on the machine is a similar piece of foam.

Because one side of the airpath is made up of the foam. you'll notice that the bottom of the motor canister is open, not enclosed.

[nmevan]

In the next few days I will take my own Phillips System One apart and take photos to examine whether or not the foam is directly involved with the air-intake. I will upload the photos.

also, in reply to the last few replies to my comments:
the foam does not "surround" the intake channel...it blankets between the motor and the casing...period
Also, the foam does not make its way into the air intake channel. It physically cannot. The air intake channel is sealed until it reaches to the exterior of the machine. Also, the foam in the video does not look compromised as far as deterioration is concerned. It has dust. But dust is not the issue in the recall. He even rubs his thumb over the foam and nothing flakes off. He does a great job of showing how to take the machine apart and put it back together, but he does not address how the foam is not associated with the air intake and he does not do a decent job of examining the foam itself.

I guess, at the moment, it is up to each individual to asses their particular situation. But I don't feel like being a sheep and automatically crying that the sky is falling without fully examining the situation. People are talking themselves into feeling sick because of foam particles, but that might not be the case. The different machines have different designs.

And one more thing, the filter foam on the exterior of the phillips system one is a similar foam to the sound dampening foam inside the machine...why has that never been an issue before?

[amenite]

...but he does not address how the foam is not associated with the air intake...

Perhaps because it *is* associated with the air intake?

I guess, at the moment, it is up to each individual to asses their particular situation. But I don't feel like being a sheep and automatically crying that the sky is falling without fully examining the situation. People are talking themselves into feeling sick because of foam particles, but that might not be the case. The different machines have different designs.

If it were foam particles we would all be using bacteria filters. But there are multiple chemicals off-gassing including a few VOCs. More than just bits of foam.

And one more thing, the filter foam on the exterior of the phillips system one is a similar foam to the sound dampening foam inside the machine...why has that never been an issue before?

Neither of us really know that it's not an issue do we? It does seem to be a different type of foam. But I've not used a foam filter for 5 years straight. I tend to replace them occasionally.

[KingSnore]

Welllll, mine finally croaked this morning anyway, so I'll be getting a replacement before Philips even gets around to me

[packitin]

This is the latest I've found from a clinic about Philips:

Overview of the Philips Respironics Recall Process:

As of June 17th, 2021, the Philips Respironics recall online portal (Link Here) is live.
Patients must register their devices through this portal to initiate the recall process.
While registering your device, you will provide Philips Respironics with a preferred contact method, which Philips Respironics will use to communicate your next steps.
Philips Respironics currently does not offer any timeframe for when the next steps will happen following the initial registration of your device.
Registered devices will ultimately be repaired or replaced, but it is still unclear how Philips Respironics will decide which solution applies to your case.
From what we gather, device repairs will be the most likely course of action for most customers.
If repaired, Philips Respironics will coordinate shipment of your affected device to a Certified Repair Service Center.
The device is shipped back once the repairs are complete.