Thanks for the info everyone. It means a lot!
I tried to go to a local CPAP shop, but the customer service was horrible. (They told me I could come in and try some masks, then the "respiratory therapist" there was annoyed the whole time, would barely let me try anything on, and she was extremely rude the entire time. I have never encountered anything quite like that experience. Why would you do that to a new potential lifetime customer?)
I ordered an Airsense 10, and F20 and P10 masks from CPAP.com. Everything should be here Sunday. I'm excited to try all of this out and start getting some real rest! The community and support on this board is really special!
Newbie looking for a mask (for a man with a beard)
Re: Newbie looking for a mask (for a man with a beard)
Lemmy wrote: ↑Thu Jun 10, 2021 10:49 amThanks for the info everyone. It means a lot!
I tried to go to a local CPAP shop, but the customer service was horrible. (They told me I could come in and try some masks, then the "respiratory therapist" there was annoyed the whole time, would barely let me try anything on, and she was extremely rude the entire time. I have never encountered anything quite like that experience. Why would you do that to a new potential lifetime customer?)
I ordered an Airsense 10, and F20 and P10 masks from CPAP.com. Everything should be here Sunday. I'm excited to try all of this out and start getting some real rest! The community and support on this board is really special!

unfortunately, most dme providers aren't the best customer service people. i dunno why. for the few years i spent in customer service, i tried to be polite to everyone. maybe fitting masks is enough to rile folk up?
pls come back and let us know how it goes.
you will likely need more help, so don't hesitate to ask.
(or you could ask the dme!)
_________________
| Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier |
| Mask: AirFit™ P10 Nasal Pillow CPAP Mask with Headgear |
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