CPAP Device Help Needed..... in the UK
-
sleepcyclist
- Posts: 3
- Joined: Mon Jan 27, 2020 3:07 am
CPAP Device Help Needed..... in the UK
Hi Everyone,
Just joined today, and really was after some help. I have been looking at the posts here to try and help but it seems a lot of people are already well invested in the CPAP journey. I am really confused as there seems to be a plethora of devices out there and not sure which one to go for, also dont want to get ripped off. Can i just buy online or do i need to go through the resellers?
Things have come to a head now, its taken me time to accept that i need one of these devices as I just cant keep on propping myself up during the day on black coffee and falling asleep at a red light is never a good sign.
I rated moderate on the sleep scale things, and i also did the pulse oximetry test thing. Sorry it was a while ago and i forget the exact terms but my ENT consultant who saw me privately said purely for quality of life i should consider CPAP. I tried a MAD device and that didnt work much so really hoping i get the wow moment from a CPAP - although sleeping with a jetmask scares the hell out of me.
I guess my questions are do i just go to any reseller and really what type of device do i look for? I must add I am in the UK and not US.
In my research it looks like APAP is the way to go?
Can i just buy online or is better to go to a proper reputable company and via a consultation.
My ENT guy gave me a card for ResMed and said to call them - I did, they were nice and enough but was more like a sales pitch trying to sell me a day to come down to their office which was chargeable and give me all this consultancy.
Some pointers would really help as i said i think i need to take this step and thought if i could learn some lessons from people that have been down this road before it would be great.
Many many thanks in advance,
AJ.
Just joined today, and really was after some help. I have been looking at the posts here to try and help but it seems a lot of people are already well invested in the CPAP journey. I am really confused as there seems to be a plethora of devices out there and not sure which one to go for, also dont want to get ripped off. Can i just buy online or do i need to go through the resellers?
Things have come to a head now, its taken me time to accept that i need one of these devices as I just cant keep on propping myself up during the day on black coffee and falling asleep at a red light is never a good sign.
I rated moderate on the sleep scale things, and i also did the pulse oximetry test thing. Sorry it was a while ago and i forget the exact terms but my ENT consultant who saw me privately said purely for quality of life i should consider CPAP. I tried a MAD device and that didnt work much so really hoping i get the wow moment from a CPAP - although sleeping with a jetmask scares the hell out of me.
I guess my questions are do i just go to any reseller and really what type of device do i look for? I must add I am in the UK and not US.
In my research it looks like APAP is the way to go?
Can i just buy online or is better to go to a proper reputable company and via a consultation.
My ENT guy gave me a card for ResMed and said to call them - I did, they were nice and enough but was more like a sales pitch trying to sell me a day to come down to their office which was chargeable and give me all this consultancy.
Some pointers would really help as i said i think i need to take this step and thought if i could learn some lessons from people that have been down this road before it would be great.
Many many thanks in advance,
AJ.
-
rick blaine
- Posts: 616
- Joined: Tue Dec 15, 2015 7:30 am
Re: CPAP Device Help Needed..... in the UK
Hi sleepcyclist/ AJ,
You raise a number of points and ask what I call implicit questions. Practically one every other sentence.
I'll do my best to give helpful answers.
The first thing to focus on is that, from what you say, you have 'gone private' – that is, have been seen by an ENT specialist outside the NHS. So I have to ask: are you still under his or her care?
And following that, what precisely did he or she tell you? Most patients – and certainly most forum members here – would expect a bit more than "purely for quality of life i should consider CPAP". Ie, we need to hear or see some numbers.
You say that you rated as 'moderate' on the sleep scale – was that the Epworth Sleepiness Questionnaire? And you mention a pulse-oximeter test – what was your result for that?
There's a thing called the Apnea/ Hypopnea Index – or the number of breathing obstructions per hour. AHI for short.
You can be described as 'moderate' on that index too – but does that mean 'mild-to-moderate' (which is '5 to 15')? Or does it mean 'moderate-to-severe' (which is '15 to 30')?
It matters because 15 and above is not only what the NHS uses as the threshold for treatment, but it is also, in effect, the DVLA threshold.
And under current law, both you and your doctor are obliged to inform the DVLA once you have been formally diagnosed. Sizeable fine if you don't tell them.
OK, having got the 'legals' out of the way, let's go through your post in detail.
"There seems to be a plethora of devices out there and not sure which one to go for."
There are two main manufacturers of machines – Philips Respironics and ResMed. And they have most of the market in the UK. And almost all of the NHS's foundation trust hospitals have standardised on one or other of these two. So, for a machine, you might as well do the same.
"Can I buy online? Or do I need to go through the resellers?"
Yes, you can buy online and direct from either Philips Respironics UK in Chichester or ResMed UK in Abingdon. But you will need a 'scrip' – a prescription – to do so.
Your GP can sign it, and you can download blank .pdf prescription forms from either of these two manufacturers. You print out the .pdf and take it to your GP. Or you can ask the manufacturer to send an electronic scrip form to your GP, to be completed electronically.
The good news is there's no VAT on medically-necessary equipment.
For a new machine, I personally do not recommend any UK reseller. If I can be a bit like consumer champion Martin Lewis, the warranty position is better if you buy direct from the manufacturer.
'In my research it looks like APAP is the way to go?'
Generally, yes. But without seeing some numbers ...
Can you write to your ENT specialist and ask for a formal diagnosis plus report? Alternatively, did he or she not write a letter to your GP – which letter you are entitled to ask for a copy of?
You say you called ResMed UK – but they were "trying to sell me a day to come down to their office which was chargeable".
Well, yes, there is a small fee to attend one of ResMed UK's open days. But if you also join their 'club', you get 5 per cent off all purchases – including anything you buy from them on the day, or subsequently. (And no, I am not being paid by them to say that, or any of this. In my experience, I have always found the ResMed UK crew very reasonable – and I've been in regular communcation with them for eight years.)
The fact is, ResMed UK don't need your business – or the business of any other private purchasers in the UK. They have made their sales targets thru bulk buying from the NHS.
The reason they want you to go along to one of their open days is because they know that the biggest factor in successful APAP treatment is getting a good fit between face and mask.
And what Resmed UK do – and they're the only people in the UK and outside the NHS to do this – is to run their open days so you can try on a range of masks – with the machine running – to find out which is best for you.
Sure, they might aim to sell you stuff – and at the moment, they're pushing the Air Touch memory foam mask and also their new P30 – but you don't have to buy. You can always say, no, I want to think about it, and buy on-line later.
Anyway, this is getting to be a long answer. Let me put this up for now, and we can go into other stuff later.
As a summary, IMO, the best machine for you – without seeing numbers – is probably the ResMed AirSense 10 AutoSet for Her (disregard the 'for her' tag – it's actually a better choice than the AutoSet because it has three modes of operation not two).
If you wish to buy it new, buy it direct from ResMed UK. Price £680. If you want to save money, second-user machines with low-hours are available from the owners of this forum. And getting stuff thru Customs is not that big of a hassle if it is accompanied by the right paperwork.
There is also a forum member, jas_williams, who is based in the UK, and who may still have an AirSense 10 AutoSet with low hours for sale for a very fair price. Maybe he will be along shortly and can confirm if that offer is still going.
You raise a number of points and ask what I call implicit questions. Practically one every other sentence.
The first thing to focus on is that, from what you say, you have 'gone private' – that is, have been seen by an ENT specialist outside the NHS. So I have to ask: are you still under his or her care?
And following that, what precisely did he or she tell you? Most patients – and certainly most forum members here – would expect a bit more than "purely for quality of life i should consider CPAP". Ie, we need to hear or see some numbers.
You say that you rated as 'moderate' on the sleep scale – was that the Epworth Sleepiness Questionnaire? And you mention a pulse-oximeter test – what was your result for that?
There's a thing called the Apnea/ Hypopnea Index – or the number of breathing obstructions per hour. AHI for short.
You can be described as 'moderate' on that index too – but does that mean 'mild-to-moderate' (which is '5 to 15')? Or does it mean 'moderate-to-severe' (which is '15 to 30')?
It matters because 15 and above is not only what the NHS uses as the threshold for treatment, but it is also, in effect, the DVLA threshold.
And under current law, both you and your doctor are obliged to inform the DVLA once you have been formally diagnosed. Sizeable fine if you don't tell them.
OK, having got the 'legals' out of the way, let's go through your post in detail.
"There seems to be a plethora of devices out there and not sure which one to go for."
There are two main manufacturers of machines – Philips Respironics and ResMed. And they have most of the market in the UK. And almost all of the NHS's foundation trust hospitals have standardised on one or other of these two. So, for a machine, you might as well do the same.
"Can I buy online? Or do I need to go through the resellers?"
Yes, you can buy online and direct from either Philips Respironics UK in Chichester or ResMed UK in Abingdon. But you will need a 'scrip' – a prescription – to do so.
Your GP can sign it, and you can download blank .pdf prescription forms from either of these two manufacturers. You print out the .pdf and take it to your GP. Or you can ask the manufacturer to send an electronic scrip form to your GP, to be completed electronically.
The good news is there's no VAT on medically-necessary equipment.
For a new machine, I personally do not recommend any UK reseller. If I can be a bit like consumer champion Martin Lewis, the warranty position is better if you buy direct from the manufacturer.
'In my research it looks like APAP is the way to go?'
Generally, yes. But without seeing some numbers ...
Can you write to your ENT specialist and ask for a formal diagnosis plus report? Alternatively, did he or she not write a letter to your GP – which letter you are entitled to ask for a copy of?
You say you called ResMed UK – but they were "trying to sell me a day to come down to their office which was chargeable".
Well, yes, there is a small fee to attend one of ResMed UK's open days. But if you also join their 'club', you get 5 per cent off all purchases – including anything you buy from them on the day, or subsequently. (And no, I am not being paid by them to say that, or any of this. In my experience, I have always found the ResMed UK crew very reasonable – and I've been in regular communcation with them for eight years.)
The fact is, ResMed UK don't need your business – or the business of any other private purchasers in the UK. They have made their sales targets thru bulk buying from the NHS.
The reason they want you to go along to one of their open days is because they know that the biggest factor in successful APAP treatment is getting a good fit between face and mask.
And what Resmed UK do – and they're the only people in the UK and outside the NHS to do this – is to run their open days so you can try on a range of masks – with the machine running – to find out which is best for you.
Sure, they might aim to sell you stuff – and at the moment, they're pushing the Air Touch memory foam mask and also their new P30 – but you don't have to buy. You can always say, no, I want to think about it, and buy on-line later.
Anyway, this is getting to be a long answer. Let me put this up for now, and we can go into other stuff later.
As a summary, IMO, the best machine for you – without seeing numbers – is probably the ResMed AirSense 10 AutoSet for Her (disregard the 'for her' tag – it's actually a better choice than the AutoSet because it has three modes of operation not two).
If you wish to buy it new, buy it direct from ResMed UK. Price £680. If you want to save money, second-user machines with low-hours are available from the owners of this forum. And getting stuff thru Customs is not that big of a hassle if it is accompanied by the right paperwork.
There is also a forum member, jas_williams, who is based in the UK, and who may still have an AirSense 10 AutoSet with low hours for sale for a very fair price. Maybe he will be along shortly and can confirm if that offer is still going.
_________________
| Mask: ResMed AirFit™ F20 Full Face CPAP Mask with Headgear |
| Humidifier: DreamStation Heated Humidifier |
- Jas_williams
- Posts: 1120
- Joined: Tue Dec 19, 2017 2:12 pm
- Location: Somerset UK
Re: CPAP Device Help Needed..... in the UK
I still have the US purchased low hour Resmed Autoset 10 (NOT the for her model) machine £200 plus postage if you want to go that route no warranty as that has expired but it's been used less than a month, and is currently in my cupboard. But I have moved on to a more advanced machine.
PM me if you want more details
PM me if you want more details
_________________
| Mask: Bleep DreamPort CPAP Mask Solution |
| Additional Comments: Using sleepyhead and a pressure of 6 - 21 Resmed S9 Adapt SV with a Bleep Sleep Mask |
-
sleepcyclist
- Posts: 3
- Joined: Mon Jan 27, 2020 3:07 am
Re: CPAP Device Help Needed..... in the UK
Thanks Rick, (couldnt work out how to reply to your messsage directly).
I almost feel embarrased by posting that first message now, seeing as how much detail you went into and clearly how much information i omitted that would have helped with answering my question.
The truth is i did this some time ago, and was covered by my wifes private medical insurance. I didnt follow up after all the tests and investigations i did as i have just learnt to live with this. It was the Epworth Questionaire i did - and I dont have the exact numbers to hand. I will dig out the official report that was done that contain all the metrics and data when i did that pulse oximetry test over the weekend (was given a finger pulse meter device to wear to sleep over the weekend).
Apologies i was unable to find the report otherwise would have posted.
Strange because since the apnea diagnosis there was no referral done back to my GP.
I really appreciate all the info on ResMed and the like, that really helps paint a picture for me. When i was looking at this it was just so confusing and i couldnt tell what the best channel to buy was in. The devices you mention seem to be the ones other people i have been talking to mention as well so that is good.
Guess it just a case now of deciding to go for a brand new machine or a 2nd hand one from the other user Jas you mention, thanks again for that. Really helpful.
i am going to do some digging and come back with some proper data and info, will let you know how things progress.
Thanks again.
I almost feel embarrased by posting that first message now, seeing as how much detail you went into and clearly how much information i omitted that would have helped with answering my question.
The truth is i did this some time ago, and was covered by my wifes private medical insurance. I didnt follow up after all the tests and investigations i did as i have just learnt to live with this. It was the Epworth Questionaire i did - and I dont have the exact numbers to hand. I will dig out the official report that was done that contain all the metrics and data when i did that pulse oximetry test over the weekend (was given a finger pulse meter device to wear to sleep over the weekend).
Apologies i was unable to find the report otherwise would have posted.
Strange because since the apnea diagnosis there was no referral done back to my GP.
I really appreciate all the info on ResMed and the like, that really helps paint a picture for me. When i was looking at this it was just so confusing and i couldnt tell what the best channel to buy was in. The devices you mention seem to be the ones other people i have been talking to mention as well so that is good.
Guess it just a case now of deciding to go for a brand new machine or a 2nd hand one from the other user Jas you mention, thanks again for that. Really helpful.
i am going to do some digging and come back with some proper data and info, will let you know how things progress.
Thanks again.
-
sleepcyclist
- Posts: 3
- Joined: Mon Jan 27, 2020 3:07 am
Re: CPAP Device Help Needed..... in the UK
HI Rick - one thing whilst I have you
.. what do you think about the SleepStyle Humidified Auto? Seems pricey but was told its a very good machine ..
rick blaine wrote: ↑Mon Jan 27, 2020 9:04 amHi sleepcyclist/ AJ,
You raise a number of points and ask what I call implicit questions. Practically one every other sentence.I'll do my best to give helpful answers.
The first thing to focus on is that, from what you say, you have 'gone private' – that is, have been seen by an ENT specialist outside the NHS. So I have to ask: are you still under his or her care?
And following that, what precisely did he or she tell you? Most patients – and certainly most forum members here – would expect a bit more than "purely for quality of life i should consider CPAP". Ie, we need to hear or see some numbers.
You say that you rated as 'moderate' on the sleep scale – was that the Epworth Sleepiness Questionnaire? And you mention a pulse-oximeter test – what was your result for that?
There's a thing called the Apnea/ Hypopnea Index – or the number of breathing obstructions per hour. AHI for short.
You can be described as 'moderate' on that index too – but does that mean 'mild-to-moderate' (which is '5 to 15')? Or does it mean 'moderate-to-severe' (which is '15 to 30')?
It matters because 15 and above is not only what the NHS uses as the threshold for treatment, but it is also, in effect, the DVLA threshold.
And under current law, both you and your doctor are obliged to inform the DVLA once you have been formally diagnosed. Sizeable fine if you don't tell them.
OK, having got the 'legals' out of the way, let's go through your post in detail.
"There seems to be a plethora of devices out there and not sure which one to go for."
There are two main manufacturers of machines – Philips Respironics and ResMed. And they have most of the market in the UK. And almost all of the NHS's foundation trust hospitals have standardised on one or other of these two. So, for a machine, you might as well do the same.
"Can I buy online? Or do I need to go through the resellers?"
Yes, you can buy online and direct from either Philips Respironics UK in Chichester or ResMed UK in Abingdon. But you will need a 'scrip' – a prescription – to do so.
Your GP can sign it, and you can download blank .pdf prescription forms from either of these two manufacturers. You print out the .pdf and take it to your GP. Or you can ask the manufacturer to send an electronic scrip form to your GP, to be completed electronically.
The good news is there's no VAT on medically-necessary equipment.![]()
For a new machine, I personally do not recommend any UK reseller. If I can be a bit like consumer champion Martin Lewis, the warranty position is better if you buy direct from the manufacturer.
'In my research it looks like APAP is the way to go?'
Generally, yes. But without seeing some numbers ...
Can you write to your ENT specialist and ask for a formal diagnosis plus report? Alternatively, did he or she not write a letter to your GP – which letter you are entitled to ask for a copy of?
You say you called ResMed UK – but they were "trying to sell me a day to come down to their office which was chargeable".
Well, yes, there is a small fee to attend one of ResMed UK's open days. But if you also join their 'club', you get 5 per cent off all purchases – including anything you buy from them on the day, or subsequently. (And no, I am not being paid by them to say that, or any of this. In my experience, I have always found the ResMed UK crew very reasonable – and I've been in regular communcation with them for eight years.)
The fact is, ResMed UK don't need your business – or the business of any other private purchasers in the UK. They have made their sales targets thru bulk buying from the NHS.
The reason they want you to go along to one of their open days is because they know that the biggest factor in successful APAP treatment is getting a good fit between face and mask.
And what Resmed UK do – and they're the only people in the UK and outside the NHS to do this – is to run their open days so you can try on a range of masks – with the machine running – to find out which is best for you.
Sure, they might aim to sell you stuff – and at the moment, they're pushing the Air Touch memory foam mask and also their new P30 – but you don't have to buy. You can always say, no, I want to think about it, and buy on-line later.
Anyway, this is getting to be a long answer. Let me put this up for now, and we can go into other stuff later.
As a summary, IMO, the best machine for you – without seeing numbers – is probably the ResMed AirSense 10 AutoSet for Her (disregard the 'for her' tag – it's actually a better choice than the AutoSet because it has three modes of operation not two).
If you wish to buy it new, buy it direct from ResMed UK. Price £680. If you want to save money, second-user machines with low-hours are available from the owners of this forum. And getting stuff thru Customs is not that big of a hassle if it is accompanied by the right paperwork.
There is also a forum member, jas_williams, who is based in the UK, and who may still have an AirSense 10 AutoSet with low hours for sale for a very fair price. Maybe he will be along shortly and can confirm if that offer is still going.
Re: CPAP Device Help Needed..... in the UK
Warning to UK users:
In the UK (at least in England), you need to prove that you're CPAP complaint in order to keep your driving licence!
In the UK (at least in England), you need to prove that you're CPAP complaint in order to keep your driving licence!
- Jas_williams
- Posts: 1120
- Joined: Tue Dec 19, 2017 2:12 pm
- Location: Somerset UK
Re: CPAP Device Help Needed..... in the UK
Did you read Rick's post he said exactly that if you have a proven diagnostic reading of untreated AHI of 15 or greater
_________________
| Mask: Bleep DreamPort CPAP Mask Solution |
| Additional Comments: Using sleepyhead and a pressure of 6 - 21 Resmed S9 Adapt SV with a Bleep Sleep Mask |
Re: CPAP Device Help Needed..... in the UK
you expect d.h. to READ posts he responds to?Jas_williams wrote: ↑Tue Jan 28, 2020 2:17 pmDid you read Rick's post he said exactly that if you have a proven diagnostic reading of untreated AHI of 15 or greater
how quaint!
_________________
| Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier |
| Mask: AirFit™ P10 Nasal Pillow CPAP Mask with Headgear |
"Age is not an accomplishment and youth is not a sin"-Robert A. Heinlein
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Oscar-Mac
https://www.apneaboard.com/OSCAR/OSCAR-1.5.1.dmg
Oscar-Win
https://www.apneaboard.com/OSCAR/OSCAR-1.5.1-Win64.exe
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- Okie bipap
- Posts: 3567
- Joined: Thu Oct 15, 2015 4:14 pm
- Location: Central Oklahoma
Re: CPAP Device Help Needed..... in the UK
But he reads all the time. Usually off the wall articles in out dated publications.
_________________
| Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier |
| Mask: Evora Full Face Mask - Fitpack |
| Additional Comments: IPAP 20-25, ps 4, OSCAR software |
Growing old is mandatory, but growing up is optional.
Re: CPAP Device Help Needed..... in the UK
true dat!Okie bipap wrote: ↑Tue Jan 28, 2020 3:07 pmBut he reads all the time. Usually off the wall articles in out dated publications.![]()
![]()
_________________
| Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier |
| Mask: AirFit™ P10 Nasal Pillow CPAP Mask with Headgear |
"Age is not an accomplishment and youth is not a sin"-Robert A. Heinlein
Oscar-Win
https://www.apneaboard.com/OSCAR/OSCAR-1.5.1-Win64.exe
Oscar-Mac
https://www.apneaboard.com/OSCAR/OSCAR-1.5.1.dmg
Oscar-Win
https://www.apneaboard.com/OSCAR/OSCAR-1.5.1-Win64.exe
Oscar-Mac
https://www.apneaboard.com/OSCAR/OSCAR-1.5.1.dmg
