ResMed Info does not record in Sleepyhead

I download from my ResMed SD card every week into SH. Today None of the numbers in SH matched ResMed nor did any graph information show. My SD card has over a year on it so I thought the card might be full. My machine does not indicate that. Any ideas of what would cause this?

RedRooster wrote: ↑

Sun Oct 21, 2018 5:50 pm

I download from my ResMed SD card every week into SH. Today None of the numbers in SH matched ResMed nor did any graph information show. My SD card has over a year on it so I thought the card might be full. My machine does not indicate that. Any ideas of what would cause this?

Not having the card seated in the machine will do it.

The card will hold over a years data.

maybe the card got locked and hasn't recorded anything from that point.

If the SD card was left out of the machine overnight...and then inserted the next morning so that whatever it did store in the internal memory can be written to the SD card....the overall AHI summary numbers will vary a bit from what is shown in SleepyHead vs what is shown on the machine's LCD screen.
This is because SH needs some data files for overall calculations that are part of the detailed data files that have to be written directly to the SD card (if you don't have those files you don't get the graphs).

So overall summary numbers can be off by a little or a lot when SH doesn't have all the files it needs.
I have verified this with ResScan in both the S9 and AirSense 10 models by comparing SH data to ResScan data.
Nothing you can do about it except try to remember to put the SD card back in your machine and not leave it in the computer all night.

Or use ResScan if you just have to see data that matches exactly in the software and on the machine. ResScan doesn't need those missing files like SH does.

Thanks for replies....Pugsy, I did not leave sd card out overnight...this has never happened before to me.

RedRooster wrote: ↑

Mon Oct 22, 2018 5:34 pm

Thanks for replies....Pugsy, I did not leave sd card out overnight...this has never happened before to me.

I was so hoping you would not be reporting that the SD card was indeed in the cpap machine.
Darn.

Okay....how much difference are we talking about?
And how many times was the machine turned off and back on during the night?
And by any chance did you sleep past Noon per the clock on your machine?

Do you have a blank SD card laying around you could try?

This might have been just a fluke glitch in one of the data files that SH needs to do the detailed graph stuff...it might be a bad spot on the SD card....it might be the machine starting to act up in terms of writing to the SD card.

I just downloaded last night & the previous weeks data that Was missing showed up...sounds like a ResMed problem that was corrected.

Good...maybe just a fluke glitch of some sort in the data files and SH's ability to use them.

I know I have a few nights where SH says I didn't even use the machine and I know full well I did and ResScan confirms it.

We can get you ResScan if you want it (Windows only though) if you want to see if those detailed graphs show up on ResScan.
Just let me know via PM if you want ResScan.

Remember SleepyHead is still Beta software and sometimes Beta software just acts whacko.

Pugsy, do you find Rescan better?

ResScan better??
Not really. It has a few bugs of its own (doesn't every software?) and it really designed more for doctors and DMEs to monitor large numbers of patients more than give us the details of our own therapy.
Watch the video to get an idea what it shows. Pretty much the same stuff that SH shows but just visually in a different format.
http://montfordhouse.com/cpap/resscan_tutorial/

I keep it mainly for storage and occasionally to verify something weird that SH might be showing.
I have been through a lot of different versions of SH and sometimes I didn't always bring the old data into the latest SH version. Hence the use of ResScan for storage more than anything else. It's a huge install....and it's always painfully slow to do anything with.
I can have SH opened up and download the data and see the data before ResScan will open enough for me to choose a patient to do anything with. I maybe will open ResScan every 3 or 4 months just to download and catch up so I won't lose the old data....not that I ever look at that old data but old habits die hard.

The most current version of ResScan is 6.0 or maybe 6.1 or whatever but with 6.0 they made some major changes on the log in stuff requiring passwords and stuff that people are having problems with so I don't advise getting 6.xxxx but instead just do 5.9 version.
Patient data hasn't changed for years and won't change until the machine itself changes something it records so there no advantage to using the latest and greatest version anyway. Heck, version 5.0 shows the same patient results that 5.9 shows.

So no...it's not better IMHO and in some respects I think it is worse but I always tell people to try it if they are curious and make their own decision if they want to continue to use it or maybe even do what I do...every now and then store my old data on it just in case SleepyHead breaks and can't be repaired.