What do DME suppliers do with all those returned CPAP machines?

SewTired wrote: ↑

Mon Jul 23, 2018 7:57 pm

greatunclebill wrote: ↑

Sun Jul 22, 2018 7:42 pm

SewTired wrote: ↑

Sun Jul 22, 2018 7:21 pm

Do you have a right? Make it so. Insist to the DME that you want a machine with zero machine hours. Make sure you know how to access the machine hours on the unit you will be getting. Therapy hours are NOT machine hours. Therapy hours reset every month.

That's a new one on me. Who told you therapy hours started resetting every month? I don't know of any that do that.

machine hours run for the life of the machine and can't be reset. user hours start at zero with a new patient if they are reset.

some insurance companies don't care if you are given a new or used machine.

Mine do... every month. If you have a Resmed machine, yours does as well. Go to the clinical settings. Select Sleep Report. Almost immediately, you should see PERIOD: ONE MONTH. Scroll down and you get the hours. Those hours are reset every month. Even the S9 had this feature, so it's not new. I don't have access to a DreamStation. Clearly by the photos, that one does not reset. But the Resmed does.

elizabeth25 wrote: ↑

Mon Jul 23, 2018 9:39 pm

I don't know what other DMEs do with their low hour machines. Undoubtably some try to pass them off as brand new. But my DME did me a good turn. I have individual medical insurance with a $7K/yr deductible. They offered me a machine with 250 hours on it for $200. I was delighted to take them up on that, given my insurance constraints. I was happy they offered it to me before they returned it to ResMed.
Eliz25

SewTired wrote: ↑

Mon Jul 23, 2018 7:57 pm

Mine do... every month. If you have a Resmed machine, yours does as well. Go to the clinical settings. Select Sleep Report. Almost immediately, you should see PERIOD: ONE MONTH. Scroll down and you get the hours. Those hours are reset every month. Even the S9 had this feature, so it's not new. I don't have access to a DreamStation. Clearly by the photos, that one does not reset. But the Resmed does.

I agree that some insurance companies don't care if you get a new or used machine. Advocate for yourself. You pay for your machine. It's the only one you are going to paid for by insurance for 5 years (probably), so insist on a ZERO HOUR machine. It's your money.

Jas_williams wrote: ↑

Tue Jul 24, 2018 1:45 pm

The period is resetable it can show 1 day, 1 week, 1 month, 1 year and shows average of whatever is set. The value defaults to 30 days at power on to change the range hilight the period by turning the knob then press the knob and the represented range can be changed.