Sleepyhead broken

Arizona-Willie · Post by **Arizona-Willie** » Mon Jul 02, 2018 10:40 am

I recently installed a new router with much difficulty. Somehow during the process something happened that killed my Sleepyhead.

It would try to run but failed to import data.
I tried to re-install it but it wouldn't let me.

So I removed it with Revo Uninstaller and tried to re-install and it fails to create sleepyhead.lnk.

I looked and the directory it is supposed to be created in is empty.

How can I fix this?

palerider · Post by **palerider** » Mon Jul 02, 2018 11:31 am

Arizona-Willie wrote: ↑
Mon Jul 02, 2018 10:40 am
I recently installed a new router with much difficulty. Somehow during the process something happened that killed my Sleepyhead.

It would try to run but failed to import data.
I tried to re-install it but it wouldn't let me.

So I removed it with Revo Uninstaller and tried to re-install and it fails to create sleepyhead.lnk.

I looked and the directory it is supposed to be created in is empty.

How can I fix this?

I can't see any possible way that the router would have any affect on SH, since SH is purely internal to your computer. I think that the problem must be something else, but don't know what it might be.

squid13 · Post by **squid13** » Mon Jul 02, 2018 11:42 am

I know you've probably done this ,but some people uninstall and then reinstall without a restart before they reinstall the program again. I always do a restart before I reinstall a program again.

Arizona-Willie · Post by **Arizona-Willie** » Mon Jul 02, 2018 12:25 pm

No I re-started the computer. I know to clear out the memory

Installation gor to 93% and stopped and the error said it couldn't install the .lnk file. But nothing is in the directory where it says it is trying to create the file so I see nothing to stop it.

I've tried both versions of Sleepy head before uninstalling. Neither one would work. Neither the broken.gl version or the standard.

Used to work just fine.

I don't know what happened either but it went south right during the struggle to get the new router working. But that doesn't mean it is related ... just suspicious.

prodigyplace · Post by **prodigyplace** » Mon Jul 02, 2018 12:36 pm

Arizona-Willie wrote: ↑
Mon Jul 02, 2018 12:25 pm
No I re-started the computer. I know to clear out the memory

Installation gor to 93% and stopped and the error said it couldn't install the .lnk file. But nothing is in the directory where it says it is trying to create the file so I see nothing to stop it.

I've tried both versions of Sleepy head before uninstalling. Neither one would work. Neither the broken.gl version or the standard.

Used to work just fine.

I don't know what happened either but it went south right during the struggle to get the new router working. But that doesn't mean it is related ... just suspicious.

You can try asking in #sleepyhead-help on their official chat server. Some of the developers & testers hang out there. Be sure you say you are using SleepyHead 1.0.0 beta 2.

Here is an invite. https://discord.gg/4RYKscZ

chunkyfrog · Post by **chunkyfrog** » Mon Jul 02, 2018 12:37 pm

Factory reset?
(((Shudder)))

Arizona-Willie · Post by **Arizona-Willie** » Mon Jul 02, 2018 12:59 pm

Thanks for the link and the invite. I haven't been there before ( I don't think ) and it was a bit confusing but I posted asking if any sleepyhead developers were there.

prodigyplace wrote: ↑
Mon Jul 02, 2018 12:36 pm

Arizona-Willie wrote: ↑
Mon Jul 02, 2018 12:25 pm
No I re-started the computer. I know to clear out the memory

Installation gor to 93% and stopped and the error said it couldn't install the .lnk file. But nothing is in the directory where it says it is trying to create the file so I see nothing to stop it.

I've tried both versions of Sleepy head before uninstalling. Neither one would work. Neither the broken.gl version or the standard.

Used to work just fine.

I don't know what happened either but it went south right during the struggle to get the new router working. But that doesn't mean it is related ... just suspicious.
You can try asking in #sleepyhead-help on their official chat server. Some of the developers & testers hang out there. Be sure you say you are using SleepyHead 1.0.0 beta 2.

Here is an invite. https://discord.gg/4RYKscZ

Arizona-Willie · Post by **Arizona-Willie** » Mon Jul 02, 2018 1:01 pm

chunkyfrog wrote: ↑
Mon Jul 02, 2018 12:37 pm
Factory reset?
(((Shudder)))

====

There has GOT to be a better way than that. If it was my phone that would be one thing but not my huge metal tower no no no noooooooooo.

chunkyfrog · Post by **chunkyfrog** » Mon Jul 02, 2018 1:11 pm

I understand.
(Strokes sweaty brow)

Dog Slobber · Post by **Dog Slobber** » Mon Jul 02, 2018 1:22 pm

Re-download sleepyhead
Check to make sure you aren't running low on hard drive space
Consider temporarily disabling any virus protection while installing. Remember to re-enable it after.

Arizona-Willie · Post by **Arizona-Willie** » Mon Jul 02, 2018 3:12 pm

Thanks to all.

Got it fixed now. Dunno what happened to it. I had been faithful as could be and one morning it took a dump and wouldn't work.

Apparenlty my virus program was preventing the re-install.

Will see how things go in the morning. It just imported 389 days worth from the sd card.

djams · Post by **djams** » Mon Jul 02, 2018 3:22 pm

Arizona-Willie wrote: ↑
Mon Jul 02, 2018 12:25 pm
Installation gor to 93% and stopped and the error said it couldn't install the .lnk file. But nothing is in the directory where it says it is trying to create the file so I see nothing to stop it.

This sounds like a permissions problem. Many installation packages have an option to "install for all users of this computer". In this case, the installation will try to place a shortcut in "c:\users\public\desktop\" folder which is read-only(and hidden) by default. Just one example.

If this is your home PC and your login account is admin level (typically the case) - Try right-clicking on the installation program and choose "run as administrator".

EDIT: looks like I was too slow

prodigyplace · Post by **prodigyplace** » Mon Jul 02, 2018 4:37 pm

Arizona-Willie wrote: ↑
Mon Jul 02, 2018 12:59 pm
Thanks for the link and the invite. I haven't been there before ( I don't think ) and it was a bit confusing but I posted asking if any sleepyhead developers were there.

Hmmm.

I see where you joined but I just checked all text channels and see no posting.Perhaps you did not hit Enter.

The SleepyHead developer set this up quite recently to help centralize help foe Sleepyhead issues.

I am glad you got things sorted out though.

palerider · Post by **palerider** » Mon Jul 02, 2018 8:15 pm

Arizona-Willie wrote: ↑
Mon Jul 02, 2018 3:12 pm
Thanks to all.

Got it fixed now. Dunno what happened to it. I had been faithful as could be and one morning it took a dump and wouldn't work.

Apparenlty my virus program was preventing the re-install.

Will see how things go in the morning. It just imported 389 days worth from the sd card.

The S9 only keeps 7 days of high res data and 30 days of detailed... the rest of the years worth is only usage data.

prodigyplace · Post by **prodigyplace** » Tue Jul 03, 2018 3:36 am

It is possible to import from Sleepyhead backup data on your machine though.

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