Great Service from Cooper Medical Supplies

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
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WearyOne
Posts: 1794
Joined: Sat Mar 03, 2007 3:30 pm
Location: USA

Great Service from Cooper Medical Supplies

Post by WearyOne » Tue Aug 22, 2017 10:12 am

Just wanted to mention what great service I received from Kevin at Cooper Medical Supplies. Before purchasing, I had multiple questions. He called, but left a short message when I didn't answer. He then followed up with a long and detailed email, which was wonderful. This was all before I purchased anything. Between what he shared and some help here on the forum (thanks Pugsy!), I bought the CMS-50F recording pulse ox. Arrived fast. Except for the one question about the charging light, I had no problems setting it up or getting it to upload into its software and into SH. People so often complain when things don't go right--me included--I like to also point out when things go exceptionally well! Thanks, Kevin!

_________________
Machine: DreamStation 2 Auto CPAP Advanced with Humidifier
Mask: AirFit™ F40 System - L/STD
Additional Comments: Oscar Software | APAP: 9-10 | 2nd Mask: Simplus Medium

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Madalot
Posts: 4287
Joined: Sat Jan 30, 2010 7:47 am

Re: Great Service from Cooper Medical Supplies

Post by Madalot » Tue Aug 22, 2017 10:21 am

WearyOne wrote:Just wanted to mention what great service I received from Kevin at Cooper Medical Supplies. Before purchasing, I had multiple questions. He called, but left a short message when I didn't answer. He then followed up with a long and detailed email, which was wonderful. This was all before I purchased anything. Between what he shared and some help here on the forum (thanks Pugsy!), I bought the CMS-50F recording pulse ox. Arrived fast. Except for the one question about the charging light, I had no problems setting it up or getting it to upload into its software and into SH. People so often complain when things don't go right--me included--I like to also point out when things go exceptionally well! Thanks, Kevin!
Excellent news! I wish I had contacted him when I bought my last monitor. I like mine, but I almost wish I had stuck with the 50F! Maybe next time!!

_________________
Mask: FlexiFit HC431 Full Face CPAP Mask with Headgear
Humidifier: HC150 Heated Humidifier With Hose, 2 Chambers and Stand
Additional Comments: Trilogy EVO. S/T AVAPS, IPAP 18-23, EPAP 10, BPM 7