new card, same old problem

feeling_better · Post by **feeling_better** » Thu Jun 26, 2008 8:43 pm

Den,

Thank you for the very prompt response. I assume the setting is: Enabling the checkbox in the Preferecnes System Settings page: 'Prompt to Keep the Compliance Data on the SmartCard after Download? Ok I have done this.

I downloaded the data and I can see the pages. I only see details for the last 3 nights. Is that the maximum one can get? So one needs to download at least every 3 days?

GumbyCT · Post by **GumbyCT** » Thu Jun 26, 2008 8:48 pm

It's at the very top under "Preferences". If you're still having trouble post back.
Good Luck,
GumbyCT

feeling_better · Post by **feeling_better** » Thu Jun 26, 2008 9:47 pm

GumbyCT, probably you posted after I replied to Den? The very top under preferences is DataBaseServer, which has no options. The second is the SystemSettings which I described above. In my msg just before this is the correct way, right?

GumbyCT · Post by **GumbyCT** » Thu Jun 26, 2008 10:53 pm

feeling_better wrote:Resurrecting a very old thread... Setup my Encorepro 1.8.

During download, You should have been prompted to
"Keep Compliance Data on SmartCard after Download" > select OK - then you have done it.

Every 3 days is good if you want to see details of those days, else they just go into compliance data.

Maybe daily until you get to feeling_better.