Canadian transcend users

How many Transcend CPAP users are there out there?

Just curious myself as to why you ask, and why Canadian? Is there another question behind your asking?

Yes -hidden agenda.I'm wondering how you registered your machine.
I'm worried the mail in card won't make it to the States.

Canadian and US mail service is relatively seamless, at least for cards and letters.
For packages, you must do the customs paperwork. As for the warranty itself,
you need to contact Transcend to see if their warranty service crosses borders.
If not, you may need to register in the name of a US resident.

chunkyfrog wrote:Canadian and US mail service is relatively seamless, at least for cards and letters.
For packages, you must do the customs paperwork. As for the warranty itself,
you need to contact Transcend to see if their warranty service crosses borders.
If not, you may need to register in the name of a US resident.

It's my understanding that in Canada it's not lawful for companies to require "registration" of a warranty for it to be valid. All you need to do is keep a copy of your purchase receipt. Laws in the US may be different.

The value of registration of a warranty is likely limited to provision to the manufacturer of contact information should there be a recall, and possibly a slightly easier path to warranty repairs. That's in addition to the huge benefit to the manufacturer of having a contact they can use for marketing purposes.

I can't remember when I last sent in a warranty card

Has anyone actually sent in the card and had their machine registered?

Hose head, an excellent point!
I never send them in anyway.
Online registration is solely necessary for use of a portal/interactive website--
Otherwise, you are only lubricating the spam wheel without compensation!
Save your original receipt, or if it is a thermal print, make a permanent photocopy.
(Thermal receipts will fade, often before the warranty has expired.).
Then again, thermal printed receipts may be a thing of the past now.

chunkyfrog wrote:Hose head, an excellent point!
I never send them in anyway.
Online registration is solely necessary for use of a portal/interactive website--
Otherwise, you are only lubricating the spam wheel without compensation!
Save your original receipt, or if it is a thermal print, make a permanent photocopy.
(Thermal receipts will fade, often before the warranty has expired.).
Then again, thermal printed receipts may be a thing of the past now.

I scan all of my receipts. Many years ago I decided to go paperless (to the extent possible) with my home documents and receipts. I bought a small scanner and scan all receipts and the like. I then shred the paper (with the exception of things needed for taxes). With a robust electronic file system and a back-up regimen, nothing gets lost, and no need for filing cabinets/boxes stuffed full of paper in which you can't find anything, anyway.