Does this mean your AHI for the entire night is < 5?
if you go here:
wiki/index.php/Apnea_Hypopnea_Index
does this mean your goal is to get < 5 Ahi for the entire night?Less than 5 events (apnea or hypopnea) per hour is considered normal.
does this mean your goal is to get < 5 Ahi for the entire night?Less than 5 events (apnea or hypopnea) per hour is considered normal.
| Mask: AirFit™ P10 Nasal Pillow CPAP Mask with Headgear |
| Humidifier: S9™ Series H5i™ Heated Humidifier with Climate Control |
| Additional Comments: Sleepyhead SW. NeilMed and Alkalol Nasal rinses. Veramyst. AutoPAP 11-20 cms. Started June '14, untreated AHI 31-38, with PAP around 1. |
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Yesalexxshadenk wrote:Does this mean your AHI for the entire night is < 5?
YESalexxshadenk wrote:does this mean your goal is to get < 5 Ahi for the entire night
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| Mask: AirFit™ P10 For Her Nasal Pillow CPAP Mask with Headgear |
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it's easier than thinking.chunkyfrog wrote:Insurance companies tend to use an entirely different standard, measured entirely on hours of use.
--This supposed to be "effective"?
Sorry for the OT response but I find this story amazing PR. Usually, it seems most situations like this would result in you being fired because you weren't "productive" enough even though you were solving the customer's problems.palerider wrote:it's easier than thinking.chunkyfrog wrote:Insurance companies tend to use an entirely different standard, measured entirely on hours of use.
--This supposed to be "effective"?
like years ago when I was doing dell phone tech support, and, like so many short sighted places, they focused on how many calls a person would handle in a day... my numbers were usually fairly low, but the people that I worked with had their problems solved, so it didn't generate call backs... we had other techs that had good numbers, but they'd pull shit like "take the case off and call us back"*click*another call!.
so, one day, i decided to play the game, and worked the call back queue as well as taking new calls, lots of "called, left message" and other blowoff techniques... I had over 100 calls that day... pointed that out to my supervisor, and HOW I'd done it, and how I'd pretty much helped NOBODY, but the numbers looked GREAT.... then I went back to my normal thing the next day.
when they formed a second tier support group, mostly with the old timers, they pulled me into it, I had the least time on the job, but I fixed problems. second tier, they didn't track number of calls per day, they tracked problems solved
| Mask: SleepWeaver Elan™ Soft Cloth Nasal CPAP Mask - Starter Kit |
| Humidifier: S9™ Series H5i™ Heated Humidifier with Climate Control |
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In so many cases, you're right, but this was early days at that company, and they were still finding their way, and I had a great supervisor (he was the one that got picked to be the manager of the new level 2 support team) and he was savvy enough to buck the 'simple numbers' trend.. especially when he could pull up call records and see that I had a much lower number of repeat calls on the same problem compared to others that had higher 'call numbers'... sure, they had more calls, but they'd also have to call in and wait two, three, four, five times to get a single problem fixed.49er wrote:Sorry for the OT response but I find this story amazing PR. Usually, it seems most situations like this would result in you being fired because you weren't "productive" enough even though you were solving the customer's problems.
May I ask what years you worked there?palerider wrote:In so many cases, you're right, but this was early days at Dell, and they were still finding their way, and I had a great supervisor (he was the one that got picked to be the manager of the new level 2 support team) and he was savvy enough to buck the 'simple numbers' trend.. especially when he could pull up call records and see that I had a much lower number of repeat calls on the same problem compared to others that had higher 'call numbers'... sure, they had more calls, but they'd also have to call in and wait two, three, four, five times to get a single problem fixed.49er wrote:Sorry for the OT response but I find this story amazing PR. Usually, it seems most situations like this would result in you being fired because you weren't "productive" enough even though you were solving the customer's problems.
now and then you run into clueful management...
you can ask ....Wulfman... wrote: May I ask what years you worked there?
Why not ask what that response has to do with the OPs question - What does "effective treatment" mean?Wulfman... wrote:May I ask what years you worked there?
I already submitted an "answer" to that question (above). Doesn't matter. I got my answer. Thanks.Guest wrote:Why not ask what that response has to do with the OPs question - What does "effective treatment" mean?Wulfman... wrote:May I ask what years you worked there?
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