Anonymous wrote:Again, nobody from their side (Resp) ever claimed there was any "harm" in showing the info to patients or whomever---they simply didn't want the stuff outside of its intended distribution area. What's so hard to understand here???  
The "intended distribution area" and the fact the Mr. Paul insists on this limited distribution area, are what is so hard to understand.  
According to Mr. Paul's letter (I am quoting once again
The software attached is proprietary and was intended to be used by our sales force for demonstration purposes only.
I always though demonstrations were meant to get customers interested in the demonstrated wares.  
We are customers or potential customer who would love to know more about the equipment Mr. Paul's company sells - and instead of jumping at the opportunity to disseminate his info to an appreciative audience, Mr. Paul insists on stopping it.  Which is absurd.  Clearly, Mr. Paul does not consider the "general public", or even a group of cpap users his clients.  Does that make any sense to you?  
Mr. Paul has every right in the world to insist on his policies. That does not make the policy right, or smart, or valuable to his company.  Other companies pay for ads.  Mr. Paul was given a free ad opportunity, and seems not to want it.
W. Edwards Deming wrote:Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them. 
Friedrich Schiller wrote: Against stupidity the gods themselves contend in vain.
Mr. Paul's right to insist on his policy is not questioned.  It is his wisdom that is questionable.
Or maybe Mr. Paul is afraid he'll have to pay the person who wrote this "proprietary software" much more than he did because of its wider dissemination.
O.