Norton Alert for Sleepyhead

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
User avatar
Leland
Posts: 25
Joined: Tue Jan 09, 2007 10:50 pm
Location: A bit east of San Francisco

Norton Alert for Sleepyhead

Post by Leland » Mon Feb 16, 2015 11:58 am

I am running an older version of Sleepyhead. When I run the Norton Power Eraser, it calls out Sleepyhead as a possible problem. Has anyone else encountered this. If so, what did you do about it.

User avatar
CPAPER Paul
Posts: 58
Joined: Sun Aug 31, 2014 3:09 am
Location: Atlanta, GA

Re: Norton Alert for Sleepyhead

Post by CPAPER Paul » Mon Feb 16, 2015 12:04 pm

I have found that more times than not, Norton is the problem ..... Just ignore Norton and continue to use SleepyHead.

Paul

_________________
Mask: AirFit™ P10 Nasal Pillow CPAP Mask with Headgear
Additional Comments: SleepMapper, SleepyHead Software

User avatar
Pugsy
Posts: 65011
Joined: Thu May 14, 2009 9:31 am
Location: Missouri, USA

Re: Norton Alert for Sleepyhead

Post by Pugsy » Mon Feb 16, 2015 12:14 pm

Norton just doesn't know anything about SleepyHead and that's why it gets flagged.
No big deal...just tell Norton you know SH is okay and to ignore it.

_________________
Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier
Additional Comments: Mask Bleep Eclipse https://bleepsleep.com/the-eclipse/
I may have to RISE but I refuse to SHINE.

User avatar
grayghost4
Posts: 1554
Joined: Wed Aug 20, 2014 6:52 pm
Location: Norther Illinois
Contact:

Re: Norton Alert for Sleepyhead

Post by grayghost4 » Mon Feb 16, 2015 12:37 pm

I have removed all Norton utilities and anti virus from my computer ... it has never been anything but trouble .
There are much better free utilities that that one.
If you're not part of the solution you're just scumming up the bottom of the beaker!

Get the Clinicians manual here : http://apneaboard.com/adjust-cpap-press ... tup-manual

Greg Riddle
Posts: 409
Joined: Wed Aug 13, 2014 4:48 pm
Contact:

Re: Norton Alert for Sleepyhead

Post by Greg Riddle » Mon Feb 16, 2015 1:06 pm

Windows firewall and Microsoft security essentials is all I've been using for a few years and never have any issues

User avatar
archangle
Posts: 9293
Joined: Sun Mar 27, 2011 11:55 am

Re: Norton Alert for Sleepyhead

Post by archangle » Mon Feb 16, 2015 4:37 pm

Don't forget the possibility that something has infected your copy of SH after you loaded it on your computer.

Malwarebytes free version (Malwarebytes.org) is a good way to double check another anti-malware program. Malwarebytes doesn't run all the time, so it doesn't slow down your computer by having two security programs fighting each other. Get that and double check your system.

I agree. Dump Norton and find something better.

Avast free version is good for anti-malware. Turn Microsoft firewall back on because Avast Free doesn't include a firewall.

If you get a newer version of SH, go to http://www.sleepfiles.com/SH. It used to only be at sourceforge, which is getting really sketchy in their ads.

_________________
Mask: Swift™ FX Nasal Pillow CPAP Mask with Headgear
Humidifier: S9™ Series H5i™ Heated Humidifier with Climate Control
Additional Comments: Also SleepyHead, PRS1 Auto, Respironics Auto M series, Legacy Auto, and Legacy Plus
Last edited by archangle on Tue Feb 17, 2015 10:37 am, edited 1 time in total.
Please enter your equipment in your profile so we can help you.
Click here for information on the most common alternative to CPAP.
If it's midnight and a DME tells you it's dark outside, go and check for yourself.

Useful Links.

Norton Support
Posts: 1
Joined: Tue Feb 17, 2015 8:27 am

Re: Norton Alert for Sleepyhead

Post by Norton Support » Tue Feb 17, 2015 8:28 am

Leland wrote:I am running an older version of Sleepyhead. When I run the Norton Power Eraser, it calls out Sleepyhead as a possible problem. Has anyone else encountered this. If so, what did you do about it.
Sorry to hear! I am Vineeth and I am from the Norton Support team. Can you please submit the file to us at http://www.Norton.com/fp so we can review it and whitelist it?

Thanks!

Vineeth
Norton Support

User avatar
grayghost4
Posts: 1554
Joined: Wed Aug 20, 2014 6:52 pm
Location: Norther Illinois
Contact:

Re: Norton Alert for Sleepyhead

Post by grayghost4 » Tue Feb 17, 2015 10:51 am

I see they are not computer aware enought to download it themselves
If you're not part of the solution you're just scumming up the bottom of the beaker!

Get the Clinicians manual here : http://apneaboard.com/adjust-cpap-press ... tup-manual

User avatar
palerider
Posts: 32299
Joined: Wed Dec 16, 2009 5:43 pm
Location: Dallas(ish).

Re: Norton Alert for Sleepyhead

Post by palerider » Tue Feb 17, 2015 11:27 am

grayghost4 wrote:I see they are not computer aware enough to download it themselves
well, gray, in all fairness... you are talking about a company that hasn't been relevant or recommended in 20 years or so... this whole 'internet' thing is a bit newfangled.

_________________
Mask: Bleep DreamPort CPAP Mask Solution
Additional Comments: S9 VPAP Auto
Get OSCAR

Accounts to put on the foe list: dataq1, clownbell, gearchange, lynninnj, mper!?, DreamDiver, Geer1, almostadoctor, sleepgeek, ajack, stom, mogy, D.H., They often post misleading, timewasting stuff.

Sibbs
Posts: 68
Joined: Fri Oct 10, 2014 7:17 am

Re: Norton Alert for Sleepyhead

Post by Sibbs » Wed Aug 05, 2015 6:07 am

Pugsy wrote:Norton just doesn't know anything about SleepyHead and that's why it gets flagged.
No big deal...just tell Norton you know SH is okay and to ignore it.
I've had norton flag it a couple of times during this past year, again this morning. For those who are interested, here's their explanation of why it's flagged. Fairly opaque discussion, and they have it categorized as a high risk.

Users are given the choice to restore the file, which is what I chose. Weird quirk, though.

http://www.symantec.com/security_respon ... 99&tabid=2
"WS.Reputation.1 is a detection for files that have a low reputation score based on analyzing data from Symantec’s community of users and therefore are likely to be security risks. Detections of this type are based on Symantec’s reputation-based security technology. Because this detection is based on a reputation score, it does not represent a specific class of threat like adware or spyware, but instead applies to all threat categories.

The reputation-based system uses "the wisdom of crowds" (Symantec’s tens of millions of end users) connected to cloud-based intelligence to compute a reputation score for an application, and in the process identify malicious software in an entirely new way beyond traditional signatures and behavior-based detection techniques."
Machine: Dreamstation auto BiPap
Machine: Phillips RemStar Auto with A-Flex (560P), min=9, max = 13
Mask: AirFit P10 nasal pillows

User avatar
chunkyfrog
Posts: 34545
Joined: Mon Jul 12, 2010 5:10 pm
Location: Nowhere special--this year in particular.

Re: Norton Alert for Sleepyhead

Post by chunkyfrog » Wed Aug 05, 2015 11:42 am

You never know, Vineeth may just possibly have no connection at all with Norton.
Now you can't say no one warned you.

_________________
Mask: AirFit™ P10 For Her Nasal Pillow CPAP Mask with Headgear
Additional Comments: Airsense 10 Autoset for Her

User avatar
Sir NoddinOff
Posts: 4190
Joined: Mon May 14, 2012 5:30 pm
Location: California

Re: Norton Alert for Sleepyhead

Post by Sir NoddinOff » Wed Aug 05, 2015 11:57 am

I'm a Kaspersky fan and have used it for years.
Regarding McAfee:
This'll crack you up - warning sex and violence and swearing.

https://www.youtube.com/watch?v=bKgf5PaBzyg

_________________
Mask: AirFit™ F10 Full Face Mask with Headgear
Additional Comments: Sleepyhead software v.0.9.8.1 Open GL and Encore Pro v2.2.
I like my ResMed AirFit F10 FFM - reasonably low leaks for my ASV therapy. I'm currently using a PR S1 AutoSV 960P Advanced. I also keep a ResMed S9 Adapt as backup. I use a heated Hibernite hose. Still rockin' with Win 7 by using GWX to stop Win 10.

User avatar
Goofproof
Posts: 16087
Joined: Mon Dec 05, 2005 3:16 pm
Location: Central Indiana, USA

Re: Norton Alert for Sleepyhead

Post by Goofproof » Wed Aug 05, 2015 12:05 pm

chunkyfrog wrote:You never know, Vineeth may just possibly have no connection at all with Norton.
Now you can't say no one warned you.
Not Chunkyfrog ' s first lillypad!

So software designers are supposed to send every anti-virus bussiness, a copy of their code so it can be deemed safe to install of computers. I think I see Norton's Flawed plan. Doesn't sound like how real anti-virus companies, handle bussiness. Jim
Use data to optimize your xPAP treatment!

"The art of medicine consists in amusing the patient while nature cures the disease." Voltaire

User avatar
Krelvin
Posts: 1977
Joined: Tue Jun 06, 2006 5:23 pm
Location: Metro Phx Area - Dry Heat!

Re: Norton Alert for Sleepyhead

Post by Krelvin » Wed Aug 05, 2015 12:15 pm

Sibbs wrote:
Pugsy wrote:Norton just doesn't know anything about SleepyHead and that's why it gets flagged.
No big deal...just tell Norton you know SH is okay and to ignore it.
I've had norton flag it a couple of times during this past year, again this morning. For those who are interested, here's their explanation of why it's flagged. Fairly opaque discussion, and they have it categorized as a high risk.

Users are given the choice to restore the file, which is what I chose. Weird quirk, though.
Doesn't really matter why Norton can't get it right... it clearly is not an issue.

So you used Pugsy's response to just ignore it since it is clearly not an issue?
Current Settings PS 4.0 over 10.6-18.0 (cmH2O) - Resmed S9 VPAP Auto w/h5i Humidifier - Quattro Air FFM
TNET Sleep Resource Pages - CPAP Machine Database
Put your equip in your Signature - SleepyHead v1.0.0-beta-1
Kevin... alias Krelvin

User avatar
MarylandCPAPer
Posts: 438
Joined: Fri Jan 15, 2010 1:15 pm

Re: Norton Alert for Sleepyhead

Post by MarylandCPAPer » Wed Aug 05, 2015 12:17 pm

Leland wrote:I am running an older version of Sleepyhead. When I run the Norton Power Eraser, it calls out Sleepyhead as a possible problem. Has anyone else encountered this. If so, what did you do about it.
As one of the few people on this forum who will admit to using the current version of Norton and finding it useful, I have not had any negative scan results re: the most recent version of Sleepyhead. I would note that the OP is from February and the user wasn't running the current version of Sleepyhead. I also have not used Power Eraser. I am a fanatic of scanning for viruses and malware but Power Eraser hasn't been one of the tools I've explored.

It would be a terrific coincidence if we would have an employee from Norton on this board. If anyone wants to buy the Brooklyn Bridge, I may be able to sell it to you.....

The OP is probably long gone, but if anyone is wondering about using the current version of Sleepyhead in Windows 8.1, Norton doesn't seem to have any problems with it, in my experience.

Interesting that it got flagged this morning. What version of Windows are you using?, and is that the current version of SH? Just curious.

_________________
Mask: AirFit™ P10 For Her Nasal Pillow CPAP Mask with Headgear
Additional Comments: Have also used Opus 360, Swift LT for Her, Optilife, and Breeze Nasal Pillows masks.
Started CPAP 12/18/09 Pressure 13. Changed to APAP 1/18/10, Pressure 10-16. 4/2014:Switched to AirFit P10 mask. PR System One REMstar Auto Series 550 with A-Flex for 5.5 years. 7/2015 to present: AirSense 10 AutoSet FOR HER. Range: 10-20