ResMed's reply on what S8 mask setting to use for Hybrid

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Maryb
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ResMed's reply on what S8 mask setting to use for Hybrid

Post by Maryb » Tue Jul 18, 2006 2:18 pm

I emailed ResMed to ask them what mask setting on the S8 Vantage for the Hybrid. Here is the reply I got:

Hello Mary,
I apologize for the delay. This is a difficult one, because the Vantage relies on pressure feedback from the mask to best respond. We say best respond to our masks because we have programmed the device to understand the response from a nasal, pillow or our full face mask. When one chooses the full face mask, it knows the configurations of our mask to best respond. With this new Hybrid mask, we are not sure if you would have your best response from the standard or full face mask setting? My guess would be the standard just by looking at a picture of the full face mask. I know this is not much assistance for you, but since it is not our mask, we can not say what is the best response. Please let me know what you find.

Sincerely,


Susie Justus LVN
Clinical Patient Advocate
ResMed
800-424-0737, ext. 2567
susiej@resmed.com
"Global leaders in sleep and respiratory medicine"


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MandoJohnny
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Post by MandoJohnny » Tue Jul 18, 2006 3:17 pm

I don't blame ResMed for not having a setting for a new mask that is not thier product. I would blame the Hybrid manufacturer for not anticipating that customers would run into this situation, not just with ResMed, but other brands as well. They should have provided instructions for the major models out there. That's MHO.


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Snoredog
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Re: ResMed's reply on what S8 mask setting to use for Hybrid

Post by Snoredog » Tue Jul 18, 2006 4:08 pm

[quote="Maryb"]I emailed ResMed to ask them what mask setting on the S8 Vantage for the Hybrid. Here is the reply I got:

Hello Mary,
I apologize for the delay. This is a difficult one, because the Vantage relies on pressure feedback from the mask to best respond. We say best respond to our masks because we have programmed the device to understand the response from a nasal, pillow or our full face mask. When one chooses the full face mask, it knows the configurations of our mask to best respond. With this new Hybrid mask, we are not sure if you would have your best response from the standard or full face mask setting? My guess would be the standard just by looking at a picture of the full face mask. I know this is not much assistance for you, but since it is not our mask, we can not say what is the best response. Please let me know what you find.

Sincerely,


Susie Justus LVN
Clinical Patient Advocate
ResMed
800-424-0737, ext. 2567
susiej@resmed.com
"Global leaders in sleep and respiratory medicine"


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oldgearhead
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Post by oldgearhead » Tue Jul 18, 2006 4:12 pm

Come on Mando,

The Hybrid's, passive exhalation port data is included with each mask. Furthermore, this type of mask should NEVER be used on a ResMed machine, you can't predict what might happen...

Tell Suzie she is an incompetent idiot if she cannot convert LPM to LPS..


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MandoJohnny
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Post by MandoJohnny » Tue Jul 18, 2006 4:23 pm

The Hybrid's, passive exhalation port data is included with each mask. Furthermore, this type of mask should NEVER be used on a ResMed machine, you can't predict what might happen...

Tell Suzie she is an incompetent idiot if she cannot convert LPM to LPS..
Frankly, I think that's a bit rude. Furthermore, her reply makes it pretty clear she doesn't actually have an example of the Hybrid to get that data from. She only has a picture.


Bob...
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Post by Bob... » Tue Jul 18, 2006 4:36 pm

oldgearhead wrote: The Hybrid's, passive exhalation port data is included with each mask. Furthermore, this type of mask should NEVER be used on a ResMed machine, you can't predict what might happen...
What in heavens name are you talking about? Would you mind expanding on these remarks? Have you owned or even used a ResMed machine?

Bob


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RedThunder94
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Post by RedThunder94 » Tue Jul 18, 2006 4:38 pm

Bob... wrote:
oldgearhead wrote: The Hybrid's, passive exhalation port data is included with each mask. Furthermore, this type of mask should NEVER be used on a ResMed machine, you can't predict what might happen...
What in heavens name are you talking about? Would you mind expanding on these remarks? Have you owned or even used a ResMed machine?

Bob

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inacpapfog
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Post by inacpapfog » Tue Jul 18, 2006 4:44 pm

thanks RedThunder, I was kinda missing it too!

Bob...
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Post by Bob... » Tue Jul 18, 2006 4:56 pm

[quote="RedThunder94]

psst, he was being sarcastic in case you missed it.

[/quote]


Well I will wait for his comments before I believe that. Anyway how many folks do you think might read that and think he really knows what he is talking about? I don't believe those kind of statements should be bantered around unless ALL INVOLVED realize that it is in jest, agree? This board has and will have a lot of folks new to all of this I don't believe they should be intentionally led down the wrong path - just my 2 cents.

Bob

MaskedMechanic

Post by MaskedMechanic » Tue Jul 18, 2006 6:26 pm

This industry does not have sufficient compatibility standards. It is all but true that no manufacturers test their equipments compatibility with other companies equipment. The results are confusion and considerable lost sleep while patients sort out what works and what does not the hard way. When the manufacturers alliance REALLY starts to care about quality of care issues, they will agree to industry wide compatibility tests. Are you listening manufacturers?

Susie did her best. Thanks for trying Susie!

Mando

Bob

Post by Mando » Tue Jul 18, 2006 7:12 pm

Bob - put a sock in it and chill out

johndes

Re: Bob

Post by johndes » Tue Jul 18, 2006 7:34 pm

Mando wrote:Bob - put a sock in it and chill out
I don't think ResMed will create a Hybrid mask setting. You know why? Because if they optimize the machine for the Hybrid, then the pressure and AHI will drop further for patients and the Hybrid will look that much better than their own masks. Just my 2 cents....


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MandoJohnny
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Post by MandoJohnny » Wed Jul 19, 2006 7:19 am

Do other manufacturers have Hybrid settings? I'm guessin not. I know there are some folks who don't like ResMed's pricing, but that is another issue. Is there some reason ResMed is being singled out on this Hybrid settings issue? I think absent compatibility standards in the industry, it is perfectly natural for a manfacturer to only provide settings for thier own equipment, especially if they make a full line, which ResMed does.

BTW, I am glad people like this new Hybrid mask. I will probably try one at some point. But I also have to say that at the moment, the Hybrid is starting to sound like a "latest thing" fad that is getting more discussion than it deserves.


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oldgearhead
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Post by oldgearhead » Wed Jul 19, 2006 7:55 am

I have always wanted to know what is so magical about a 'mask selection'
feature. The primary difference between masks is nothing more than the passive exhalation port flow. ResMed machines just looks up that value, it may be in LPM or LPS, then the machine reads the total rate of flow to the mask, subtracts, the exhalation port flow value, and reports the difference in LPS leak.

I understand they may also 'factor' the 'type' (FF, nasal, or nasal pillow).
This is the area that is giving ResMed problems, because the Hybrid does not fit in any of the three boxes. However, I suspect the 'type' of mask is only a small part of the calculation, and passive exhalation port flow is the major part. Here again, the Hybrid is giving ResMed problems, because the Hybrid has a larger passive exhalation port flow than any previous mask.

I cannot believe it would take ResMed engineers more than two hours to strap a Hybrid to its 'dummy patient' and come up with a number.

Just give me a machine that reports the raw data (pressure/flow) and I can handle the rest. Heck, I happen to own instruments capable of measuring both. However, I haven't hooked up a flow meter to my RemStars, but I've used the pressure gauge several times with the xPAPs.

Remember, only a few years ago they used sweeper blowers to create a 'splint'.