need a compliance report

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
Finvarr
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Joined: Sun Jun 23, 2013 6:21 pm

need a compliance report

Post by Finvarr » Sun Jun 23, 2013 6:31 pm

I need a compliance report from my remstar plus domestic model 1005960. I've had it since 2004 and have Never been asked for one. I'm a trucker and really can't afford the time or money to get to the Doctor just for a print out. I keep seeing things about SD cards but I'm pretty sure this one doesn't have one. Also I'm worried that because my sleep cycle is a rolling schedule it will wrongly show that I'm not in compliance. Help!

Wulfman...

Re: need a compliance report

Post by Wulfman... » Sun Jun 23, 2013 7:42 pm

Finvarr wrote:I need a compliance report from my remstar plus domestic model 1005960. I've had it since 2004 and have Never been asked for one. I'm a trucker and really can't afford the time or money to get to the Doctor just for a print out. I keep seeing things about SD cards but I'm pretty sure this one doesn't have one. Also I'm worried that because my sleep cycle is a rolling schedule it will wrongly show that I'm not in compliance. Help!
If you have that model machine, it probably has three buttons on the top and no data card capabilities. The only way to get the compliance information from it would be to have a DME read the blower and user hours from the LCD screen and make a paper report for you to turn in. The problem with that is if you have never had a compliance report done before, there is no "reference point" to determine how many nights those hours covered. If you've had it since it was "new" and nobody ever cleared the user hours from memory, they could possibly do some calculations to see if the numbers come close to covering the number of nights since you've had it. There should also be a number held in memory of the number of hours greater than 4 (which is the minimum number of hours needed for compliance). They could possibly use that number to verify possible compliance. That number can also be cleared, but if nobody has ever done it, it may be valid to use for this purpose. I would advise making sure that the people doing this for you do NOT clear these numbers in the machine.

Good luck.


Den

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Wulfman...

Re: need a compliance report

Post by Wulfman... » Sun Jun 23, 2013 7:48 pm

Wulfman... wrote:If you have that model machine, it probably has three buttons on the top and no data card capabilities. The only way to get the compliance information from it would be to have a DME read the blower and user hours from the LCD screen and make a paper report for you to turn in. The problem with that is if you have never had a compliance report done before, there is no "reference point" to determine how many nights those hours covered. If you've had it since it was "new" and nobody ever cleared the user hours from memory, they could possibly do some calculations to see if the numbers come close to covering the number of nights since you've had it. There should also be a number held in memory of the number of hours greater than 4 (which is the minimum number of hours needed for compliance). They could possibly use that number to verify possible compliance. That number can also be cleared, but if nobody has ever done it, it may be valid to use for this purpose. I would advise making sure that the people doing this for you do NOT clear these numbers in the machine.

Good luck.


Den

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If this part isn't clear, what I meant is that it refers to NIGHTS OF USE of greater than four hours, which is the minimum amount for a per-night compliance.


Den

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DreamDiver
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Joined: Thu Oct 04, 2007 11:19 am

Re: need a compliance report

Post by DreamDiver » Sun Jun 23, 2013 8:24 pm

Finvarr wrote:I need a compliance report from my remstar plus domestic model 1005960. I've had it since 2004 and have Never been asked for one. I'm a trucker and really can't afford the time or money to get to the Doctor just for a print out. I keep seeing things about SD cards but I'm pretty sure this one doesn't have one. Also I'm worried that because my sleep cycle is a rolling schedule it will wrongly show that I'm not in compliance. Help!
I wonder if the DME might not be able to get the compliance number off your machine if you read it to them on the phone, then email it to the insurance company for you. I doubt there is a charge for your DME to send the insurance company a compliance report when it is required. @Den, has your DME ever charged you for sending compliance data to the insurance company?

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Wulfman...

Re: need a compliance report

Post by Wulfman... » Sun Jun 23, 2013 10:18 pm

DreamDiver wrote:
Finvarr wrote:I need a compliance report from my remstar plus domestic model 1005960. I've had it since 2004 and have Never been asked for one. I'm a trucker and really can't afford the time or money to get to the Doctor just for a print out. I keep seeing things about SD cards but I'm pretty sure this one doesn't have one. Also I'm worried that because my sleep cycle is a rolling schedule it will wrongly show that I'm not in compliance. Help!
I wonder if the DME might not be able to get the compliance number off your machine if you read it to them on the phone, then email it to the insurance company for you. I doubt there is a charge for your DME to send the insurance company a compliance report when it is required. @Den, has your DME ever charged you for sending compliance data to the insurance company?
I never used a brick & mortar DME. I bought all of my initial equipment from CPAP(dot)COM and my insurance provider reimbursed me for 80% of it when I billed them. (they considered me to be in-network)
I kind of doubt that there would be a charge as I'm not aware of an insurance code that they could make it billable. But, I would imagine if our trucker friend found a DME in some town he was traveling through, he could ask them about it and then he or they could send it to the appropriate party. He'd definitely want a copy of it too.


Den

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DreamDiver
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Re: need a compliance report

Post by DreamDiver » Mon Jun 24, 2013 10:03 am

Wulfman... wrote:I never used a brick & mortar DME. I bought all of my initial equipment from CPAP(dot)COM and my insurance provider reimbursed me for 80% of it when I billed them. (they considered me to be in-network)
I kind of doubt that there would be a charge as I'm not aware of an insurance code that they could make it billable. But, I would imagine if our trucker friend found a DME in some town he was traveling through, he could ask them about it and then he or they could send it to the appropriate party. He'd definitely want a copy of it too.


Den

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I stopped using the local DME myself after some bad experiences. Still, I was never charged when I gave them my compliance data when I was with them. I wonder if someone else with more recent DME experience might chime in to let Finvarr know how he can get this done efficiently.

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Finvarr
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Re: need a compliance report

Post by Finvarr » Mon Jun 24, 2013 12:24 pm

OK So I'm not sure what a dme is though I'm pretty sure it's my Doctor who prescribed the cpap. Two it isn't for insurance I don't have insurance. It's for my dot physical. I'm not even sure my Doctor is even practicing any more.

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IsaacTN
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Location: Nashville, TN

Re: need a compliance report

Post by IsaacTN » Mon Jun 24, 2013 12:33 pm

A DME is a company who sells, sets up, and manages xPAP and other medical devices. Your doctor typically writes the prescription, and the DME sets up the device accordingly.

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StuUnderPressure
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Re: need a compliance report

Post by StuUnderPressure » Mon Jun 24, 2013 12:34 pm

Finvarr wrote:OK So I'm not sure what a dme is though I'm pretty sure it's my Doctor who prescribed the cpap. Two it isn't for insurance I don't have insurance. It's for my dot physical. I'm not even sure my Doctor is even practicing any more.
DME = "Durable Medical Equipment" Provider.

Who did you buy your current machine from?
If it "WAS" from a brick & mortar DME, they would be the one to contact.
However, I believe they will want you to go into their office.

My previous machine was a 9 1/2 year old Respironics.
Even it provided "compliance" information.
However, it was from a card that could only be read by software that only the DME had (hence the need to go into the DME to have this done).

Does your machine have a large slot on the top right hand corner (on the side).
If yes, then it does take a card (even if you do not have one in there now).
Problem is, I believe (?) the card has to be in the slot for the machine to record even those basic compliance numbers.

The prescribing Doctor may (?) agree to provide that information based solely on his records that he has asked you in past appointments if you were using the machine every night, but probably only IF you have been seeing him regularly.

Even if you can get this done, I am almost certain it will require that you go in to see someone.

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DreamDiver
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Re: need a compliance report

Post by DreamDiver » Mon Jun 24, 2013 1:19 pm

Finvarr wrote:OK So I'm not sure what a dme is though I'm pretty sure it's my Doctor who prescribed the cpap. Two it isn't for insurance I don't have insurance. It's for my dot physical. I'm not even sure my Doctor is even practicing any more.
This is the machine in question.
It has an LCD viewport on the top that can tell you things, including the compliance data.
It will be a short series of numbers and letters.
If you know the date you started and you give them the code, a Durable Medical Equipment (DME) vendor can get a reasonable idea of compliance. Unfortunately, it's been so long that you may have to visit a sleep doctor. However, if you buy masks, filters and hoses locally, take your machine to the place where you buy these things and ask for help. If you are very nice, and you've been a loyal customer, they may print out a report for free.

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BreatheBetter

Re: need a compliance report

Post by BreatheBetter » Thu May 12, 2016 7:22 pm

I have an old Respironics REMstar Plus M series that doesn't use SD cards either. My DME is in need of the code from my machine but I can't access it now. HELP!

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kteague
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Re: need a compliance report

Post by kteague » Thu May 12, 2016 7:49 pm

Just wondering how formal of a report is required for your purposes? If you get data on screen and maybe take a picture of it could be a start. Just grasping at straws here for a quick effort (or at least an appearance of effort) if something is needed before you can make other arrangements.

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Wulfman...
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Re: need a compliance report

Post by Wulfman... » Thu May 12, 2016 8:01 pm

BreatheBetter wrote:I have an old Respironics REMstar Plus M series that doesn't use SD cards either. My DME is in need of the code from my machine but I can't access it now. HELP!
Take the machine to the DME and then they can get the code.

Do you have the User Manual? Chapter 4 covers it.


Den

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4.1 Starting the Device

Figure 4–1 Software Version Screen

1. Plug the device in to an AC or DC power source. The Start/Stop and the Ramp
buttons light up. The Software Version screen, shown below, momentarily appears. The number
that appears on your screen will be different from the number shown below.

Figure 4–2 Standby Screen

2. The next screen to appear is the Standby screen, which displays the cumulative therapy
hours. When you first begin using this device, the number shown will be zero, but as you use
it, the number shown here will increase. Your provider may ask you for this number.

Figure 4–3 The Active Display—without Ramp (left) and with Ramp (right)

3. When you press the Start/Stop button to turn on the airflow, the Active Display screen
displays, as shown below.


4.3.1 Navigating the Display Screens
Use the button to navigate to the next screen and the button to navigate to the previous
screen. Use the Plus (+) and Minus (–) buttons to adjust the settings on the Patient screens.

4.3.1.1 Viewing the Patient Data Screens
Press the button to enter the Data screens. Figure 4–5 shows how to navigate the Patient Data screens.

Press <- To Enter These Screens

Session Counter - View Screen
Hours of Patient Use - View Screen
Compliance Check Value - View Screen
Standby Screen (showing therapy hours) >4

Figure 4–4 Navigating the Patient Data Screens
Press the button to scroll forward through these screens, or press the button to scroll
through the screens in the reverse order.

From any of these screens, press the Start/Stop button to return to the Standby screen.
Note: After one minute of inactivity, the Data mode automatically times out and
returns to the Standby screen.


1. Hours of Patient Use View Screen
This screen shows you the total number of hours that the
blower has been active. Your home care provider may periodically
ask for this information. >4

2. Session Counter View Screen
This screen shows you the number of sessions greater than
four hours. Your home care provider may periodically ask for
this information.

3. Compliance Check Value View Screen
This screen shows you the Compliance Check Value, which
typically is a different number from the one shown here.
Your home care provider may periodically ask for this information.


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