S9 stopped providing daily data. Can i reset my machine?

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soundersfootballclub
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S9 stopped providing daily data. Can i reset my machine?

Post by soundersfootballclub » Sat Jun 15, 2013 12:12 pm

So. I have tried 2 sd cards now and I still have the same issue. ResScan gives me Summary Graphs and Statistics but when I click on Detailed Graphs it just says no data is available. This is for all daily graphs going back a year! This just happened out of the blue about a month ago. No idea how to get it to give me the detailed daily data again. Reformatted both cards didn't help. Any help would be appreciated. Thanks!

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archangle
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Re: S9 stopped providing daily data. Can i reset my machine?

Post by archangle » Sat Jun 15, 2013 1:18 pm

Try SleepyHead. ResScan is sort of psychotic about what it downloads and doesn't download.

Unplug (not turn off) the S9 machine. Sometimes they get squirrely.

Be sure that "Sleep quality" is on in the clinician's menu.

Check under the bed for one of Pugsy's aliens.

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LSAT
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Re: S9 stopped providing daily data. Can i reset my machine?

Post by LSAT » Sat Jun 15, 2013 4:06 pm

Be sure that the card is completely inserted all night. If you keep the card out and only insert it in the morning you will not get detailed data. It must be in all night in order to capture the detail.

sol
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Re: S9 stopped providing daily data. Can i reset my machine?

Post by sol » Sat Jun 15, 2013 4:47 pm

Make sure sure All available data selected as shown page 14 of the guide
http://www.resmed.com/us/assets/documen ... er_eng.pdf

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soundersfootballclub
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Re: S9 stopped providing daily data. Can i reset my machine?

Post by soundersfootballclub » Sat Jun 15, 2013 7:22 pm

sol wrote:Make sure sure All available data selected as shown page 14 of the guide
http://www.resmed.com/us/assets/documen ... er_eng.pdf
You did it! Thank you so much for pointing this out. It reverted to summary data only for some reason. Thanks again!

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StuUnderPressure
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Re: S9 stopped providing daily data. Can i reset my machine?

Post by StuUnderPressure » Sun Jun 16, 2013 8:29 am

soundersfootballclub wrote:
sol wrote:Make sure sure All available data selected as shown page 14 of the guide
http://www.resmed.com/us/assets/documen ... er_eng.pdf
You did it! Thank you so much for pointing this out. It reverted to summary data only for some reason. Thanks again!
You have to make that the "default" - so that it will always stay that way.

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