SleepHead download problem
SleepHead download problem
I have downloaded the 9.1 version and was prompted to upgrade to 9.2.1 but I get an error message. it won't let me upgrade. How do I or where do I find the new version and replace it with the 9.1
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Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier |
Mask: Brevida™ Nasal Pillow CPAP Mask with Headgear |
Humidifier: S9™ Series H5i™ Heated Humidifier with Climate Control |
Additional Comments: S9 VPAP Auto Bilevel Machine |
Re: SleepHead download problem
Right click the icon. Then reinstall as "administrator."
amos
amos
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Mask: Mirage Activa™ LT Nasal CPAP Mask with Headgear |
Humidifier: S9™ Series H5i™ Heated Humidifier with Climate Control |
Re: SleepHead download problem
The failure of the update is due to Vista and Windows security thing. No big deal.
Right click the mouse on the SH icon and choose "run as administrator" then SleepyHead will open and run as usual and the update will go through just fine.
Alternate is to uninstall SleepyHead and when you go to reinstall it then right click the mouse on the set up files and choose "run as administrator" from that menu. Then you don't have to do the right click with each update (there has only been one so far).
It is just a matter of Windows security not recognizing that the program needs administrator privileges. This is a separate thing from computer user having administrator privileges.
Right click the mouse on the SH icon and choose "run as administrator" then SleepyHead will open and run as usual and the update will go through just fine.
Alternate is to uninstall SleepyHead and when you go to reinstall it then right click the mouse on the set up files and choose "run as administrator" from that menu. Then you don't have to do the right click with each update (there has only been one so far).
It is just a matter of Windows security not recognizing that the program needs administrator privileges. This is a separate thing from computer user having administrator privileges.
_________________
Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier |
Additional Comments: Mask Bleep Eclipse https://bleepsleep.com/the-eclipse/ |
I may have to RISE but I refuse to SHINE.
Re: SleepHead download problem
Thank you both for your replies. I am the proud owner of the latest version of SH. Now I JUST have to learn how to use it ...I will be reading the guide.
_________________
Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier |
Mask: Brevida™ Nasal Pillow CPAP Mask with Headgear |
Humidifier: S9™ Series H5i™ Heated Humidifier with Climate Control |
Additional Comments: S9 VPAP Auto Bilevel Machine |