Need Manual for PR System One REMstar Auto CPAP

[Java]

Can anyone link me to the PR System One REMstar Auto CPAP Machine with A-Flex manual? Or, even better, tell me how to change the time on the machine. It's running about 30 minutes too fast. Not really important, but annoying.

Thank You

[Pugsy]

I will send you a link for the manual in a minute but there is no way to reset the clock on the PR S1 machines.
It has an internal clock that is set at the factory to GMT time. No way for us to alter it.
Normally the software takes the GMT time and uses the computer clock to adjust things.
For a new machine to be off by 30 minutes is odd. Are you using the ramp feature?

[Java]

I will send you a link for the manual in a minute but there is no way to reset the clock on the PR S1 machines.
It has an internal clock that is set at the factory to GMT time. No way for us to alter it.
Normally the software takes the GMT time and uses the computer clock to adjust things.
For a new machine to be off by 30 minutes is odd. Are you using the ramp feature?

Thanks! I am not using the ramp feature, I have it turned off. The machine is not new, it is a loaner from Kaiser. I don't know how old it is, or how many people have used it. What I do know is when I import my data, it's 30 minutes off. For example it says I woke up at 12:12pm. I know for a fact I woke up at 11:43am. It also says I went to sleep 30 minutes later than I did. You'd think it would be something we could easily change our self like a VCR or Microwave clock.

[Pugsy]

The internal clock can only be reset at the factory or by someone who has the special software and connections.
The internal clock is powered by a battery and it is commonly known that the battery fades after time. 30 minutes is a lot though, normally we wouldn't see that much being off unless the machine was one of the much older Legacy series machines.
It is unusual for a PR S1 machine to be off that much. You can tell how old the machine is by the 8 digit number on the sticker with the model number on the bottom of the blower unit. It is year/month/day format for date of manufacture.
Even 2 years of continuous use it shouldn't have lost that much time....but I guess it has.

[Todzo]

The internal clock can only be reset at the factory or by someone who has the special software and connections.
The internal clock is powered by a battery and it is commonly known that the battery fades after time. 30 minutes is a lot though, normally we wouldn't see that much being off unless the machine was one of the much older Legacy series machines.
It is unusual for a PR S1 machine to be off that much. You can tell how old the machine is by the 8 digit number on the sticker with the model number on the bottom of the blower unit. It is year/month/day format for date of manufacture.
Even 2 years of continuous use it shouldn't have lost that much time....but I guess it has.

Hi Pugsy!

I am really not sure about this but I think some of the machines are able to connect to a cell type network (G3 G4) and down/upload data and remote control and to keep them on time. I always found mine on time in Seattle, since a move to a small city - drift. Since a trip out to MT it seems pretty much back on time again.

In the future I suppose all machines will indeed connect to the internet probably by a cell like connection (Like my Sprint Hotspot - I may not always be on a Sprint network but if cell is available I have 300MB or so of Roaming Bits before the rediculous charges would start). Once on the internet finding the correct time is no problem.

Have a great week!

Todzo

[Pugsy]

I am really not sure about this but I think some of the machines are able to connect to a cell type network (G3 G4) and down/upload data and remote control and to keep them on time. I always found mine on time in Seattle, since a move to a small city - drift. Since a trip out to MT it seems pretty much back on time again.

In the future I suppose all machines will indeed connect to the internet probably by a cell like connection (Like my Sprint Hotspot - I may not always be on a Sprint network but if cell is available I have 300MB or so of Roaming Bits before the rediculous charges would start). Once on the internet finding the correct time is no problem.

Haven't heard of any such machine or internet connection within the Respironics line but I suppose anything is possible.
For well over 10 to 15 years Respironics has been using a little battery for the internal clock and briefly allowed for GMT offset in the clinical menu for some of the early PR S1 machines (apparently left by the wayside since they are no longer offering that offset) and as that battery aged the times were off a bit.

Most of the time the clock being off hasn't been a problem until some years of age is on the machine. 30 minutes of being off would be highly unusual for a PR S1 machine of any age. Even my M series machines only lost maybe 2 minutes after over 2 years of continuous use.

Now some of the PR S1 machines have the modem attached by DME for data collection. I have no idea if anything can be done to the internal components other than programming the settings via modem. Maybe clock time can be altered via modem though it would seem unlikely since most DMEs wouldn't even know if the clock time was off unless we told them.

If you have a Respironics machine (I don't know what you are using since nothing is apparent in your profile) and the time drifted a bit and then corrected itself....I have no explanation for that occurrence. It would be outside the norm though.

[deltadave]

The internal clock can only be reset at the factory or by someone who has the special software and connections.

Hi there! What's your sign?

This is done through Service Tools:



DME or hospital biomed department may have this routine.

[joeyjernigan]

Where is this "service menu" located in the Encore Basic menu?

[Pugsy]

Where is this "service menu" located in the Encore Basic menu?

No where in any of the Encore software that I have seen.

My understanding is special software and special connector cable are involved to communicate via your computer.
Some DMEs may have the stuff needed. Mine.....I doubt it but next time I need something I will ask.
I think someone posted not long ago about finding the cables but no luck in finding the software that I have heard of.

[ChrisD]

Where is this "service menu" located in the Encore Basic menu?

You won't find it there.

That screenshot is from the "Service Center Tools" software wihich is only for Phillips Respironics xPap service technicians. You need an account with Phillips Respironics to obtain the software.

Chris

[Java]

30 minutes of being off would be highly unusual for a PR S1 machine of any age.

Now I am baffled. Last Monday I had to return that loaner machine when I went in for my check-up and while I am awaiting Apria to send me my new machine, I was sent home with another loaner machine, again a PR System One RemStar Auto with A-Flex (550P), and the first day I uploaded my data into sleepy head the darn clock was 30 minutes fast again!! How is this even possible on 2 different machines? I checked the serial numbers it was not the same loaner both times. I checked my computer clock and it is not fast. What on earth is going on??

[Pugsy]

How many machine hours does this second loaner have showing on it?

Very odd that both machines be off by 30 minutes. Even older model M series machines won't be off that much.

[joeyjernigan]

The internal clock can only be reset at the factory or by someone who has the special software and connections.
The internal clock is powered by a battery and it is commonly known that the battery fades after time. 30 minutes is a lot though, normally we wouldn't see that much being off unless the machine was one of the much older Legacy series machines.
It is unusual for a PR S1 machine to be off that much. You can tell how old the machine is by the 8 digit number on the sticker with the model number on the bottom of the blower unit. It is year/month/day format for date of manufacture.
Even 2 years of continuous use it shouldn't have lost that much time....but I guess it has.

I have the software but not the cable to connect it to the computer.

[Pugsy]

I have the software but not the cable to connect it to the computer.

I thought I saw where some one posted a link to the cable a while back. Within the last month or so maybe. I didn't save it so I am not sure what it was exactly...a little less than $200 if I remember right.

[Elapid]

Only set at the manufacturer's, Come on now if they can we can.