Contec CMS50E carnt upload data

[sunzzofman]

sorry to bother you all but iv googled for ages about this problem and seen loads of post on this forum but nouts worked and my oximeter seems different. when i turn it on the version is 1.3. if i go into the settings they are

brightness
alaram
id
record
wireless

all the others iv seen seems to have a option like usb/upload yet mine doesnt :S and the model version on the back of the oximeter says CMS50E . any ideas? im useing win 7 64 bit,also i hear the "ding" sound when i put the usb cable in yet no programs detect it,it came with sp02 assistant version 2.2 .

[Lizistired]

You want this thread. Same problem. It's because it's wireless. You may want to try to return it if you didn't order the wireless model.
viewtopic.php?f=1&t=79680&p=725135#p724913

[sunzzofman]

omg really lmao? it even has a usb slot,it came with a usb cable as well lol.

[sunzzofman]

shouldnt it work both ways? either wireless or via usb?

[Lizistired]

I copied your post over to the other thread since all I know about this issue is already there. John might see it there and may know something knew.

[JohnO]

I had a similar problem.

The device you have is probably the CSM-50EW, with the W standing for Bluetooth wireless.

When I start mine, it shows firmware 1.4W. I'd expect yours is similar.

Unlike the older CMS-50E non-wireless devices, there is no special "upload" or USB" menu. To upload data, you just need to start the CMS-50EW, and then press and hold the button to take you to the menu. Once you are at the menu, you can connect (via the special USB cable which actually has an embedded Serial to USB chip) to your computer.

Once connected, launch the SpO2 Assistant application. Click on the big icon on the left side of the main program window, and it should scan for, and find your pulse oximeter. If it does, select it from the list, then select the checkbox (down below) to only review data. This should read in the data fairly quickly. Once that is done you are returned to the main window with just the two big icons showing. At this point, chose the icon on the right. This should show you the data files created from your CMS-50EW data. Select a file, and see all the data!

Here is a more detailed instruction manual from the PulseOX store.

http://www.pulseoxstore.com/SPO2_Assist ... ons_1_.pdf

Let me know if you have questions.

Good Luck!

John

[sunzzofman]

nope thats not working when i turn mine on its version 1.3w,i did everything you said to do but the sp02 assistant doesnt detect a device is there :S.

[Lizistired]

I would try to return/exchange it if you can, just because even if you get it working with the Contec software, you won't be able to use it with sleepyhead.
I'm wondering if they had a bad batch of 50EW's and are dumping them as 50E's, since you both thought you were getting a 50E.

[sunzzofman]

im not to worried about sleepy head as long a i can see the results etc,sending it all back etc will be a pain and wont get a new one till next week lol,why dont u ever get wot u pay for! lmao

[JohnO]

nope thats not working when i turn mine on its version 1.3w,i did everything you said to do but the sp02 assistant doesnt detect a device is there :S.

I'm not sure what to suggest next. If your machine "pings" when you plug in the Serial-USB cord, it is probably finding a device driver. Beyond that - I'm not sure what to suggest, other than trying to install the software from scratch on a different Windows 7 machine and see if you get different results.

You may wish to try to swap the device, and perhaps a "straight" CMS-50E might have fewer issues.

[sunzzofman]

ok iv got it to work on my sisters laptop useing the usb cable,done wot u said it showed up straight away,yet when i view the data on there,theres only one thats 17 seconds long,yeti recorded it earlyer on when i went for a nap lol,put record on and it went black,when i hit butting it said it was recording lol. man this is a pain lol

[sunzzofman]

ah got it to work on mine now,wot u told me to do didnt work as i tried a older version,updated it to 2.2 and its working now. still wonder were that data went lol

[sunzzofman]

sorry to reply again normaly id edit my last post but as i havent registered i carnt edit,ok just relised that i can record,then view it on the spo2 assitant but if i record again it deletes the old recording. i thought it would put the recording in a section tbh untill the memory was full or u deleted old ones :S

[JohnO]

ok just relised that i can record,then view it on the spo2 assitant but if i record again it deletes the old recording.

Correct - the oximeter can only save a single session, so if you have finished recording, and want to view the data, you will need to upload it to your computer before you start recording again.

Glad to hear you got it working! I had the very same frustration after mine showed up, but did not appear to to be working as advertised. Like you, I had started searching, and found tons of info for the older software that behaved differently.

John

[sunzzofman]

thank you so much john and liz i sooo appreicate it dunno wot i would of done without ya lol. take care and i wish u both well