SleepyHead V0.92 release problem

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
wolftracker
Posts: 315
Joined: Sun May 14, 2006 8:20 am

SleepyHead V0.92 release problem

Post by wolftracker » Wed Feb 29, 2012 9:27 am

Hi,

SleepyHead has been working fine... until today.. there was no update so that is not the issue
It tells me there is no data available at the location. The location appears to be fine
After the error I check with encore pro 2 and encore downloaded the info fine.

Anythoughts on what is happening, and happening out of the blue.

thanks
my .02

wolf

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Pugsy
Posts: 65117
Joined: Thu May 14, 2009 9:31 am
Location: Missouri, USA

Re: SleepyHead V0.92 release problem

Post by Pugsy » Wed Feb 29, 2012 9:33 am

Create a new location for the import and save it...just in case.... perhaps SleepyHead "forgot" the right location that it had stored as "usual". It seems like I had that happen once and I just created a new import location and made sure it was correct and things loaded just fine.
Unknown as to why SH "forgot" it.

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wolftracker
Posts: 315
Joined: Sun May 14, 2006 8:20 am

Re: SleepyHead V0.92 release problem

Post by wolftracker » Wed Feb 29, 2012 9:38 am

tried that... set it to p-series
still did not work
took a chance and moved up a level
to F:

and that time it appears to have worked

thanks
my .02

wolf

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Pugsy
Posts: 65117
Joined: Thu May 14, 2009 9:31 am
Location: Missouri, USA

Re: SleepyHead V0.92 release problem

Post by Pugsy » Wed Feb 29, 2012 9:47 am

P series folder is too far...I would have mentioned that but I didn't because I though SH had already been working for you. That is the most common error that new users make. I figured since it had been working that maybe just a broken file thingy.

Mark set SH up so we could import from other locations that might not be "P Series" folder locations because of the other machines that SH works with that won't have a P series folder or we might have the files stored on hard drive.

Drive letter in the choose box is all that is needed for anyone using SH. If anything other than Drive letter is in the box SleepyHead throws up its little hands and says it can't find anything because it is looking in the wrong spot.

_________________
Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier
Additional Comments: Mask Bleep Eclipse https://bleepsleep.com/the-eclipse/
I may have to RISE but I refuse to SHINE.

wolftracker
Posts: 315
Joined: Sun May 14, 2006 8:20 am

Re: SleepyHead V0.92 release problem

Post by wolftracker » Wed Feb 29, 2012 9:50 am

it was working fine for 50 days
then today it stopped working
now thanks to you it is working again